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Direct Email for Small
and Medium Business
http://www.bostonherald.com
Why Send Direct Email?




http://www.bostonherald.com
Low cost

Measurable

Build and maintain customer relationships

Highly Targeted

Branded
Direct Marketing Association
                                                                 =




               http://www.bridgeandtunnelclub.com, http://media.canada.com
Cost Effectiveness of Email Marketing




                                   =




                                                                  http://www.bridgeandtunnelclub.com, http://media.canada.com
                               $1 Buy = $48 ROI
Direct Marketing Association
http://www.flickr.com/photos/garryknight
Does Anyone Read Email?
http://www.flickr.com/photos/garryknight
Beyond the Click: The Indirect Value of Email
Do People Actually Read this Stuff?




                              Beyond the Click: The Indirect Value of Email
Do People Actually Read this Stuff?




                              Beyond the Click: The Indirect Value of Email
Do People Actually Read this Stuff?




                              Beyond the Click: The Indirect Value of Email
Do People Actually Read this Stuff?




                              Beyond the Click: The Indirect Value of Email
Do People Actually Read this Stuff?




                              Beyond the Click: The Indirect Value of Email
People want to hear from you
http://www.viperstrike.com
Why use an Email Service Provider?


http://www.viperstrike.com
Improved Deliverability (SPAM)
Email Service Providers (ESPs) have relationships
with major Internet Service Providers (ISPs).

ESPs provide tools to create, manage, and measure
your newsletter campaigns and contact lists.

Sender ID and SPF compliance.
Factors that Effect Deliverability
 SPAM Score

 Contact List Maintenance

 White and Black Lists

 Email Design

 Message Content (including subject lines)
http://api.ning.com
Email Design


         http://api.ning.com
Business-to-Consumer
•   Mostly images = 7.1%
•   All text = 4.7%
•   Mostly text = 5.3%
•   Equal text/images = 6.3%

Business-to-Business
• All text = 5.4%
• Mostly text = 4.8%
• Equal text/images = 3.5%
roundroundworld http://media.photobucket.com
Poor Content


    roundroundworld http://media.photobucket.com
http://www.growingwell.co.uk
Organic List Growth


http://www.growingwell.co.uk
Growing your Contact List
You’re an expert at something
• write about a helpful service or product that you are an
  expert at and make it a PDF available upon newsletter
  subscription (ie. 10-Step Guide to...).
Growing your Contact List
You’re an expert at something
• write about a helpful service or product that you are an
  expert at and make it a PDF available upon newsletter
  subscription (ie. 10-Step Guide to...).

Advertise yourself Offline
• through print advertising promote the value of your
  newsletters and point the URL to your signup page.
Growing your Contact List
You’re an expert at something
• write about a helpful service or product that you are an
  expert at and make it a PDF available upon newsletter
  subscription (ie. 10-Step Guide to...).

Advertise yourself Offline
• through print advertising promote the value of your
  newsletters and point the URL to your signup page.

Strong Website Call-to-Actions
• have prominent areas on your site that allow users to
  either instantly provide their email address or link to a
  newsletter signup page.
Growing your Contact List
You’re an expert at something
• write about a helpful service or product that you are an
  expert at and make it a PDF available upon newsletter
  subscription (ie. 10-Step Guide to...).

Advertise yourself Offline
• through print advertising promote the value of your
  newsletters and point the URL to your signup page.

Strong Website Call-to-Actions
• have prominent areas on your site that allow users to
  either instantly provide their email address or link to a
  newsletter signup page.

Social Media
• promote the value of your newsletters on Twitter,
  Facebook, Linkedin with direct links to your signup page.
http://travel.webshots.com
Buy Traffic not Lists


http://travel.webshots.com
Use Pay-Per-Click (PPC)

Use Pay-Per-Click (PPC) advertising to promote
your offering and point it towards your newsletter
signup page.
Closing Tips on Email Marketing
Closing Tips on Email Marketing
 Use an Email Service Provider
Closing Tips on Email Marketing
 Use an Email Service Provider

 Be Conscience of Deliverability
Closing Tips on Email Marketing
 Use an Email Service Provider

 Be Conscience of Deliverability

 Maintain Relevant Content and Good Design
Closing Tips on Email Marketing
 Use an Email Service Provider

 Be Conscience of Deliverability

 Maintain Relevant Content and Good Design

 Grow and Maintain your Contact Lists
Thank You

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Email Marketing for Small and Medium Business

  • 1. Direct Email for Small and Medium Business
  • 3. Why Send Direct Email? http://www.bostonherald.com
  • 4.
  • 5. Low cost Measurable Build and maintain customer relationships Highly Targeted Branded
  • 6. Direct Marketing Association = http://www.bridgeandtunnelclub.com, http://media.canada.com
  • 7. Cost Effectiveness of Email Marketing = http://www.bridgeandtunnelclub.com, http://media.canada.com $1 Buy = $48 ROI Direct Marketing Association
  • 9. Does Anyone Read Email? http://www.flickr.com/photos/garryknight
  • 10. Beyond the Click: The Indirect Value of Email
  • 11. Do People Actually Read this Stuff? Beyond the Click: The Indirect Value of Email
  • 12. Do People Actually Read this Stuff? Beyond the Click: The Indirect Value of Email
  • 13. Do People Actually Read this Stuff? Beyond the Click: The Indirect Value of Email
  • 14. Do People Actually Read this Stuff? Beyond the Click: The Indirect Value of Email
  • 15. Do People Actually Read this Stuff? Beyond the Click: The Indirect Value of Email
  • 16.
  • 17. People want to hear from you
  • 19. Why use an Email Service Provider? http://www.viperstrike.com
  • 20.
  • 21.
  • 22. Improved Deliverability (SPAM) Email Service Providers (ESPs) have relationships with major Internet Service Providers (ISPs). ESPs provide tools to create, manage, and measure your newsletter campaigns and contact lists. Sender ID and SPF compliance.
  • 23.
  • 24. Factors that Effect Deliverability SPAM Score Contact List Maintenance White and Black Lists Email Design Message Content (including subject lines)
  • 26. Email Design http://api.ning.com
  • 27.
  • 28.
  • 29. Business-to-Consumer • Mostly images = 7.1% • All text = 4.7% • Mostly text = 5.3% • Equal text/images = 6.3% Business-to-Business • All text = 5.4% • Mostly text = 4.8% • Equal text/images = 3.5%
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 37. Poor Content roundroundworld http://media.photobucket.com
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 46.
  • 47. Growing your Contact List You’re an expert at something • write about a helpful service or product that you are an expert at and make it a PDF available upon newsletter subscription (ie. 10-Step Guide to...).
  • 48. Growing your Contact List You’re an expert at something • write about a helpful service or product that you are an expert at and make it a PDF available upon newsletter subscription (ie. 10-Step Guide to...). Advertise yourself Offline • through print advertising promote the value of your newsletters and point the URL to your signup page.
  • 49. Growing your Contact List You’re an expert at something • write about a helpful service or product that you are an expert at and make it a PDF available upon newsletter subscription (ie. 10-Step Guide to...). Advertise yourself Offline • through print advertising promote the value of your newsletters and point the URL to your signup page. Strong Website Call-to-Actions • have prominent areas on your site that allow users to either instantly provide their email address or link to a newsletter signup page.
  • 50. Growing your Contact List You’re an expert at something • write about a helpful service or product that you are an expert at and make it a PDF available upon newsletter subscription (ie. 10-Step Guide to...). Advertise yourself Offline • through print advertising promote the value of your newsletters and point the URL to your signup page. Strong Website Call-to-Actions • have prominent areas on your site that allow users to either instantly provide their email address or link to a newsletter signup page. Social Media • promote the value of your newsletters on Twitter, Facebook, Linkedin with direct links to your signup page.
  • 52. Buy Traffic not Lists http://travel.webshots.com
  • 53.
  • 54.
  • 55. Use Pay-Per-Click (PPC) Use Pay-Per-Click (PPC) advertising to promote your offering and point it towards your newsletter signup page.
  • 56.
  • 57. Closing Tips on Email Marketing
  • 58. Closing Tips on Email Marketing Use an Email Service Provider
  • 59. Closing Tips on Email Marketing Use an Email Service Provider Be Conscience of Deliverability
  • 60. Closing Tips on Email Marketing Use an Email Service Provider Be Conscience of Deliverability Maintain Relevant Content and Good Design
  • 61. Closing Tips on Email Marketing Use an Email Service Provider Be Conscience of Deliverability Maintain Relevant Content and Good Design Grow and Maintain your Contact Lists
  • 62.

Editor's Notes

  1. http://www.bostonherald.com
  2. http://www.bridgeandtunnelclub.com http://media.canada.com
  3. http://www.bridgeandtunnelclub.com http://media.canada.com
  4. http://www.viperstrike.com
  5. http://api.ning.com
  6. Solution created a more prominent Intouch CTA - larger image and text enlarged images of people - close-up photos are more powerful and persuasive
  7. roundroundworld http://media.photobucket.com
  8. http://www.growingwell.co.uk
  9. http://travel.webshots.com