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What are Ambiguous Phases of a
Products Lifecycle by Chewy Sr PM
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Marcus LaBrecque
TONIGHT’S SPEAKER
Goals
● Common forms of ambiguity
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Goals
● Common forms of ambiguity
● Simplifying your product at each stage
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Goals
● Common forms of ambiguity
● Simplifying your product at each stage
● How Chewy evaluates PM’s abilities within ambiguity
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Goals
● Common forms of ambiguity
● Simplifying your product at each stage
● How Chewy evaluates PM’s abilities within ambiguity
● Q&A
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Common forms
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
What problem are we solving?
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
What do we know about this
problem today?
What problem are we solving?
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
What don’t we know about this
problem?
What problem are we solving?
What do we know about this problem today?
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
What is the potential impact if
solved?
What problem are we solving?
What do we know about this problem today?
What don’t we know about this problem?
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
How do we know this is a
problem at all?
What problem are we solving?
What do we know about this problem today?
What don’t we know about this problem?
What is the potential impact if solved?
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Simplifying your product
at each stage
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
4 Stages
● Build
● Grow
● Optimize
● Mature
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Customer Acquisition
BUILD GROW OPTIMIZE MATURE
Customer Retention
This is a beautiful product graph...
Customer Acquisition
BUILD GROW GROW OPTIMIZE
Customer Retention
This is a realistic product graph...
BUILD WTF??
Customer Acquisition
BUILD GROW GROW OPTIMIZE
Customer Retention
This is a realistic product graph...
BUILD WTF??
PMs Drive Clarity in
Ambiguity
Build:
love the problem, not the solution
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Growth:
know your product’s critical tasks
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Optimize:
know your customers
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Mature:
know your strengths
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Evaluating Product
Ambiguity Skill Set
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Skill Set Associate PM PM Senior PM Principal PM
Problem solves bugs quickly X X X X
Evaluating Product Ambiguity Skill Set
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Skill Set Associate PM PM Senior PM Principal PM
Problem solves bugs quickly X X X X
Identifies the right solution with the right customer
problem
X X X
Evaluating Product Ambiguity Skill Set
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Skill Set Associate PM PM Senior PM Principal PM
Problem solves bugs quickly X X X X
Identifies the right solution with the right customer
problem
X X X
Able to connect disparate features together to
uncover and solve new customer problems
X X
Evaluating Product Ambiguity Skill Set
Marcus LaBrecque
Sr. Manager, Product at Chewy.com
Skill Set Associate PM PM Senior PM Principal PM
Problem solves bugs quickly X X X X
Identifies the right solution with the right customer
problem
X X X
Able to connect disparate features together to
uncover and solve new customer problems
X X
Crafts a product vision that ties into the company
objectives and brand
X
Evaluating Product Ambiguity Skill Set
www.productschool.com
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What are Ambiguous Phases of a Products Lifecycle by Chewy Sr PM

  • 1. www.productschool.com What are Ambiguous Phases of a Products Lifecycle by Chewy Sr PM
  • 2. FREE INVITE Join 35,000+ Product Managers on
  • 3. COURSES Product Management Learn the skills you need to land a product manager job
  • 4. COURSES Coding for Managers Build a website and gain the technical knowledge to lead software engineers
  • 5. COURSES Data Analytics for Managers Learn the skills to understand web analytics, SQL and machine learning concepts
  • 6. COURSES Digital Marketing for Managers Learn how to acquire more users and convert them into clients
  • 7. COURSES UX Design for Managers Gain a deeper understanding of your users and deliver an exceptional end-to-end experience
  • 8. COURSES Product Leadership for Managers For experienced Product Managers looking to gain strategic skills needed for top leadership roles
  • 9. COURSES Corporate Training Level up your team’s product management skills
  • 11. Goals ● Common forms of ambiguity Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 12. Goals ● Common forms of ambiguity ● Simplifying your product at each stage Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 13. Goals ● Common forms of ambiguity ● Simplifying your product at each stage ● How Chewy evaluates PM’s abilities within ambiguity Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 14. Goals ● Common forms of ambiguity ● Simplifying your product at each stage ● How Chewy evaluates PM’s abilities within ambiguity ● Q&A Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 15. Common forms Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 16. What problem are we solving? Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 17. What do we know about this problem today? What problem are we solving? Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 18. What don’t we know about this problem? What problem are we solving? What do we know about this problem today? Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 19. What is the potential impact if solved? What problem are we solving? What do we know about this problem today? What don’t we know about this problem? Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 20. How do we know this is a problem at all? What problem are we solving? What do we know about this problem today? What don’t we know about this problem? What is the potential impact if solved? Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 21. Simplifying your product at each stage Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 22. 4 Stages ● Build ● Grow ● Optimize ● Mature Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 23. Customer Acquisition BUILD GROW OPTIMIZE MATURE Customer Retention This is a beautiful product graph...
  • 24. Customer Acquisition BUILD GROW GROW OPTIMIZE Customer Retention This is a realistic product graph... BUILD WTF??
  • 25. Customer Acquisition BUILD GROW GROW OPTIMIZE Customer Retention This is a realistic product graph... BUILD WTF?? PMs Drive Clarity in Ambiguity
  • 26. Build: love the problem, not the solution Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 27. Growth: know your product’s critical tasks Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 28. Optimize: know your customers Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 29. Mature: know your strengths Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 30. Evaluating Product Ambiguity Skill Set Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 31. Skill Set Associate PM PM Senior PM Principal PM Problem solves bugs quickly X X X X Evaluating Product Ambiguity Skill Set Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 32. Skill Set Associate PM PM Senior PM Principal PM Problem solves bugs quickly X X X X Identifies the right solution with the right customer problem X X X Evaluating Product Ambiguity Skill Set Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 33. Skill Set Associate PM PM Senior PM Principal PM Problem solves bugs quickly X X X X Identifies the right solution with the right customer problem X X X Able to connect disparate features together to uncover and solve new customer problems X X Evaluating Product Ambiguity Skill Set Marcus LaBrecque Sr. Manager, Product at Chewy.com
  • 34. Skill Set Associate PM PM Senior PM Principal PM Problem solves bugs quickly X X X X Identifies the right solution with the right customer problem X X X Able to connect disparate features together to uncover and solve new customer problems X X Crafts a product vision that ties into the company objectives and brand X Evaluating Product Ambiguity Skill Set
  • 35. www.productschool.com Part-time Product Management, Coding, Data Analytics, Digital Marketing, UX Design and Product Leadership courses in San Francisco, Silicon Valley, New York, Santa Monica, Los Angeles, Austin, Boston, Boulder, Chicago, Denver, Orange County, Seattle, Bellevue, Washington DC, Toronto, London and Online