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Tom Walsham / @tomwalsham - - Sep 20th, 2016
A framework for exploring and exploiting
the competitive landscape
Competitors,
Comparables
& Corpses
Tom Walsham
Director of Product
The Working Group
@tomwalsham
30 Years writing Code
15 Years working in Digital Product
10 Starts annually with TWG clients
WHY SHOULD I LISTEN TO THIS GUY?
Those solving similar problems for a
similar user baseCompetitors
Those using similar techniques to solve
problems in different domainsComparables
Those who have failed attempting to do
exactly what you’re tryingCorpses
EVERYONE ALWAYS FORGETS THE CORPSES
@tomwalsham
01
Competitive Landscape
Forget about your competitors,
Just focus on your customers.
“
- Jack Ma, Founder Alibaba
@tomwalsham
OBEY THE FINGER
We watch our competitors, learn from
them, see the things that they were
doing for customers and copy those
things as much as we can
“
LOOK AT THAT STARE. HE WATCHES EVERYTHING
- Jeff Bezos, CEO Amazon
@tomwalsham
I’LL KEEP THE SPORTING ANALOGIES TO A MINIMUM
@tomwalsham
Competition is Interdependent
OK, LAST SPORTS ANALOGY, PROMISE
@tomwalsham
Tactics Only Make
Sense in Context
THIS PAGE INTENTIONALLY LEFT BLANK
@tomwalsham
“Steve Blank” Petal Diagram
https://steveblank.com/2013/11/08/a-new-way-to-look-at-competitors/
01
Competitors
If you make anything good,
you're going to have competitors …
You can only avoid competition by
avoiding good ideas.
“
VERY ORANGE SLIDE
- Paul Graham, Y Combinator
@tomwalsham
BUFFALO BUFFALO BUFFALO BUFFALO BUFFALO BUFFALO
@tomwalsham
Find
Competitors
SOMEONE ACTUALLY HAS THEIR BUSINESS ON A .net DOMAIN
@tomwalsham
Tool : AlternativeTo.net
Search for alternatives, see
ratings and reviews,
targeted traffic source
OR GOOGLE DOCS, FOR THE COOL KIDS
@tomwalsham
Excel is (probably) Your Competitor
BANANA AS USER METAPHOR
@tomwalsham
Learn From Their Users
http://www.artinthepicture.com/shop/Dolk/Shrink/
ALSO USEFUL FOR TRACKING HOW AWESOME YOU ARE YOURSELF
@tomwalsham
Tool : mention.com
Track your competitors
across Social Media, Blogs,
News.
NOT A GREAT EGG POACHING TECHNIQUE
@tomwalsham
Steal Their Customers
ALSO GOOD FOR LOOKING LIKE A KNOWLEDGE NINJA IN MEETINGS
@tomwalsham
Tool : BuiltWith.com
Company Tech Stacks, Find
SaaS Customers, Track
Trends
Caveat : Don’t
build someone else’s
idea
COVET NOT THY NEIGHBOUR’S TERRIBLE SITCOM STARTUP IDEA
@tomwalsham
BEAUTIFUL, BEAUTIFUL VANITY METRICS
@tomwalsham
Caveat : External Data
Are Vanity Metrics

THIS IS A SCREENSHOT FROM F-16 STEALTH FIGHTER. THAT’S THE JOKE
Caveat : Don’t Attempt Stealth Mode
@tomwalsham
01
Comparables
NOT A GREAT CHOICE OF ILLUSTRATION
@tomwalsham
Pattern
Matching
HORSEY
@tomwalsham
Strategy
RUMOUR : PH ARE TRYING TO CREATE AN AI PRODUCT MANAGER
@tomwalsham
Tool : ProductHunt
Major releases, Indie side
projects, Any Vertical
IT’S LIKE MINORITY REPORT FOR FINANCIAL ANALYSTS
@tomwalsham
User
Experience
GOOD PMs BORROW, GREAT PMs …
@tomwalsham
A library of design patterns
for solutions to common
user needs
Tool : ui-patterns.com
UVP : WE’RE LIKE A MAGNET FOR CUSTOMERS
@tomwalsham
Market
Positioning
WINNER OF “MOST BRAZEN VALUE PROP” OF 2015
@tomwalsham
Tool : keywordspy.ca
View keywords, ad copy and
ad spend for your
competitors
01
Corpses
Corpses / Zombies
A BETTER VISUAL METAPHOR THAN “STANDING ON THE SHOULDERS OF GIANTS”
@tomwalsham
THAT’S NO BLUEJAY
@tomwalsham
Fresh Corpses
I MISS F***EDCOMPANY.com
@tomwalsham
Tool : TC Deadpool
A collection of dead
startups, reported as they
happen.
ALSO DID NOT HAVE A HEADPHONE JACK
@tomwalsham
Timing
HOURS OF FUN LAUGHING AT OLD TWITTER LOGOS
@tomwalsham
Tool : archive.org
View snapshots of websites
over time, dating back to
pre-2000
I PICTURE A BUNCH OF OTHER CATS ALREADY IN THERE
@tomwalsham
Avoid
the
Avoidable
A CLASSIC EXAMPLE OF ‘SPREADSHEET AS PRODUCT’
@tomwalsham
Tool : autopsy.io
A collection of 130 (and
growing) post-mortems
from startups
See also : https://www.cbinsights.com/blog/startup-failure-post-mortem/
Autopsy.io
USE IT WHILE YOU STILL CAN!
@tomwalsham
Tool : Twitter
Reach out to individuals, ex-
founders, and connect in
person.
01
Conclusions
IF YOU FELL ASLEEP, JUST WRITE THIS DOWN. THAT’S PRETTY MUCH IT
@tomwalsham
A Framework?
• Scavenge from them
• Understand your place in history
• Don’t make the same mistakes
Competitors
• Find all of them
• Understand your/their customers
• Steal their customers
Comparables
• Create Differentiated Products
• Borrow their UX
• Learn from their Marketing
Corpses
THE “WERE YOU LISTENING” BIT
@tomwalsham
QUESTIONS?
Thanks!
Tom Walsham / @tomwalsham - - Sep 20th, 2016

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Competitors, Comparables & Corpses | Tom Walsham | ProductTank Toronto

  • 1. Tom Walsham / @tomwalsham - - Sep 20th, 2016 A framework for exploring and exploiting the competitive landscape Competitors, Comparables & Corpses
  • 2. Tom Walsham Director of Product The Working Group @tomwalsham 30 Years writing Code 15 Years working in Digital Product 10 Starts annually with TWG clients WHY SHOULD I LISTEN TO THIS GUY?
  • 3. Those solving similar problems for a similar user baseCompetitors Those using similar techniques to solve problems in different domainsComparables Those who have failed attempting to do exactly what you’re tryingCorpses EVERYONE ALWAYS FORGETS THE CORPSES @tomwalsham
  • 5. Forget about your competitors, Just focus on your customers. “ - Jack Ma, Founder Alibaba @tomwalsham OBEY THE FINGER
  • 6. We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can “ LOOK AT THAT STARE. HE WATCHES EVERYTHING - Jeff Bezos, CEO Amazon @tomwalsham
  • 7. I’LL KEEP THE SPORTING ANALOGIES TO A MINIMUM @tomwalsham Competition is Interdependent
  • 8. OK, LAST SPORTS ANALOGY, PROMISE @tomwalsham Tactics Only Make Sense in Context
  • 9. THIS PAGE INTENTIONALLY LEFT BLANK @tomwalsham “Steve Blank” Petal Diagram https://steveblank.com/2013/11/08/a-new-way-to-look-at-competitors/
  • 11. If you make anything good, you're going to have competitors … You can only avoid competition by avoiding good ideas. “ VERY ORANGE SLIDE - Paul Graham, Y Combinator @tomwalsham
  • 12. BUFFALO BUFFALO BUFFALO BUFFALO BUFFALO BUFFALO @tomwalsham Find Competitors
  • 13. SOMEONE ACTUALLY HAS THEIR BUSINESS ON A .net DOMAIN @tomwalsham Tool : AlternativeTo.net Search for alternatives, see ratings and reviews, targeted traffic source
  • 14. OR GOOGLE DOCS, FOR THE COOL KIDS @tomwalsham Excel is (probably) Your Competitor
  • 15. BANANA AS USER METAPHOR @tomwalsham Learn From Their Users http://www.artinthepicture.com/shop/Dolk/Shrink/
  • 16. ALSO USEFUL FOR TRACKING HOW AWESOME YOU ARE YOURSELF @tomwalsham Tool : mention.com Track your competitors across Social Media, Blogs, News.
  • 17. NOT A GREAT EGG POACHING TECHNIQUE @tomwalsham Steal Their Customers
  • 18. ALSO GOOD FOR LOOKING LIKE A KNOWLEDGE NINJA IN MEETINGS @tomwalsham Tool : BuiltWith.com Company Tech Stacks, Find SaaS Customers, Track Trends
  • 19. Caveat : Don’t build someone else’s idea COVET NOT THY NEIGHBOUR’S TERRIBLE SITCOM STARTUP IDEA @tomwalsham
  • 20. BEAUTIFUL, BEAUTIFUL VANITY METRICS @tomwalsham Caveat : External Data Are Vanity Metrics

  • 21. THIS IS A SCREENSHOT FROM F-16 STEALTH FIGHTER. THAT’S THE JOKE Caveat : Don’t Attempt Stealth Mode @tomwalsham
  • 23. NOT A GREAT CHOICE OF ILLUSTRATION @tomwalsham Pattern Matching
  • 25. RUMOUR : PH ARE TRYING TO CREATE AN AI PRODUCT MANAGER @tomwalsham Tool : ProductHunt Major releases, Indie side projects, Any Vertical
  • 26. IT’S LIKE MINORITY REPORT FOR FINANCIAL ANALYSTS @tomwalsham User Experience
  • 27. GOOD PMs BORROW, GREAT PMs … @tomwalsham A library of design patterns for solutions to common user needs Tool : ui-patterns.com
  • 28. UVP : WE’RE LIKE A MAGNET FOR CUSTOMERS @tomwalsham Market Positioning
  • 29. WINNER OF “MOST BRAZEN VALUE PROP” OF 2015 @tomwalsham Tool : keywordspy.ca View keywords, ad copy and ad spend for your competitors
  • 31. Corpses / Zombies A BETTER VISUAL METAPHOR THAN “STANDING ON THE SHOULDERS OF GIANTS” @tomwalsham
  • 33. I MISS F***EDCOMPANY.com @tomwalsham Tool : TC Deadpool A collection of dead startups, reported as they happen.
  • 34. ALSO DID NOT HAVE A HEADPHONE JACK @tomwalsham Timing
  • 35. HOURS OF FUN LAUGHING AT OLD TWITTER LOGOS @tomwalsham Tool : archive.org View snapshots of websites over time, dating back to pre-2000
  • 36. I PICTURE A BUNCH OF OTHER CATS ALREADY IN THERE @tomwalsham Avoid the Avoidable
  • 37. A CLASSIC EXAMPLE OF ‘SPREADSHEET AS PRODUCT’ @tomwalsham Tool : autopsy.io A collection of 130 (and growing) post-mortems from startups See also : https://www.cbinsights.com/blog/startup-failure-post-mortem/ Autopsy.io
  • 38. USE IT WHILE YOU STILL CAN! @tomwalsham Tool : Twitter Reach out to individuals, ex- founders, and connect in person.
  • 40. IF YOU FELL ASLEEP, JUST WRITE THIS DOWN. THAT’S PRETTY MUCH IT @tomwalsham A Framework? • Scavenge from them • Understand your place in history • Don’t make the same mistakes Competitors • Find all of them • Understand your/their customers • Steal their customers Comparables • Create Differentiated Products • Borrow their UX • Learn from their Marketing Corpses
  • 41. THE “WERE YOU LISTENING” BIT @tomwalsham QUESTIONS?
  • 42. Thanks! Tom Walsham / @tomwalsham - - Sep 20th, 2016