Developing Your Go to Market Strategy - For Startup Founders & Entrepreneurs

Adam Moalla
Founder & Managing Director
adam@moalla-ventures.com
Go-To-Market Strategy
For First-time Entrepreneurs and Startup Founders
ABOUT ME
Today
ü Founder & MD at Moalla Ventures
ü Simply Tasks
ü Lableb NLP Solutions
ü Teambay
ü HMP.Zone
ü Startups Mentoring
ü Startups Investment
Previously
ü Head of International Product at Bonial Group
ü Founder & CEO of teambay GmbH
Adam Moalla
Founder & Managing Director
adam@moalla-ventures.com
What makes an idea valid and successful?
Problem X
Solution X
Financial Goal X
+
+
Market
Your Idea
VALID IDEA
Your Strategy
adam@moalla-ventures.com
What would it take to execute an idea?
You
Your
Team
The
Market
Go To
Market
Strategy
Things You Can Control:
Things You Can’t Control: Success
IDEA SUCCESS
adam@moalla-ventures.com
You
(The Founder)
Observe
Study
Idea
Team
Survive
Survive
Valley
Mental Sh*t
Growth
Corporate Money Bankruptcy Swamp
Big Business
Prosperity
Adam Ahmad Moalla - @amdmala
Managing Director - Teambay UG
The Founder Institute Berlin
10 July, 2014
You
adam@moalla-ventures.com
(Not our topic today)
Your
Founding Team
Adam Ahmad Moalla - @amdmala
Managing Director - Teambay UG
StartThe
Search
ClearVission
&
M
ission
Define
Needed
Responsibilities
(untilprofitorExit)
StartW
orking
FIRST
(Sign
an
NDA
&
IP
O
NLY)
Think
aboutshares
Practice
saying
No!
Design
the
agreem
ent
(before
reaching
outto
a
law
yer)
w
hatare
you
GREAT
at?
IDEA COMPANY
Legal,set,Go!
1 2 3 4 5 6 7 8 9
The difference between YOU and your BIGGEST competitor is a team.
The Founder Institute Berlin
18 September, 2014
How To
Build A
Founding
Team
adam@moalla-ventures.com
(Not our topic today)
Our topic today:
Your Go-To-Market Strategy
You
Your
Team
The
Market
Go To
Market
Strategy
Things You Can Control:
Things You Can’t Control: Success
IDEA SUCCESS
adam@moalla-ventures.com
Where to Start?
1- Rethink Your Business KPIs
ü Signups / Demos
ü Length of Sales Cycle
ü New paying customers
ü MRR Development
ü MRR Growth Rate
ü ARPU Development
ü Paying Customers Growth
ü Churn rate overtime
ü CLTV, CAC, & CAC Recovery
ü Number of people with this problem
ü Viability of a fitting solution
ü USP
ü Number of problems your product
could solve
ü Users rating of your solution
ü For your solution:
ü Engagement rate
ü Value per user
Problem/Solution KPIs
Think about your idea as a BUSINESS and list all
the KPIs you could think of!!
Business Model KPIs
adam@moalla-ventures.com
2- MARKET ANALYSIS
MARKET ANALYSIS
Define Your
Market
Identify Key
Players
Identify
Competition
Identify
Direct
Competition
How big? What
characteristics?
Who is
dominating?
What’s their
story?
How do they
address the
market?
Where/how can
you be different?
adam@moalla-ventures.com
MARKET RESEARCH
Market Analysis 101: Love your spreadsheets!
Example Research:
adam@moalla-ventures.com
MARKET ANALYSIS
Market Size Research
Sample tools: Statista, Facebook Audience, Google Trends
adam@moalla-ventures.com
Reflect how would competition perform on your
KPIs
ü Signups / Demos
ü Length of Sales Cycle
ü New paying customers
ü MRR Development
ü MRR Growth Rate
ü ARPU Development
ü Paying Customers Growth
ü Churn rate overtime
ü CLTV, CAC, & CAC Recovery
ü Number of people with this problem
ü Viability of a fitting the solution
ü USP
ü Number of problems your product
could solve
ü Users rating of your solution
ü For your solution:
ü Engagement rate
ü Price per user
Problem/Solution KPIs Business Model KPIs
MARKET ANALYSIS
adam@moalla-ventures.com
Average Competitor Company Is:
281,800
Installs On Android
2,8
Languages
42,9
Employees
4434
Visits/m
Search Organic Traffic
233
Visits/m
Search Paid Traffic
14235
Social Followers
(Top10: 528000) (Top10: 3,8)
(Top10: 35411)
5,68 y
Average Age
(Top10: 60) (Top10: 5,5)
(Top10: 10696) (Top10: 419)
1518
Back Links
(Top10: 2208)
Direct Competition Analysis Example
105
Competitors – Top 10
173
159
150
135
134
132
130
115
115
112
Also in :
87
54
37
105
adam@moalla-ventures.com
(Tell Background Story)
This is pretty advanced. But just to give you an idea how far can you go.
This can be done especially for new markets where public data is not available.
MARKET ANALYSIS
You Want To Strip Your Competitors To A Level
Where You Are Capable To Decide How Do You
Want To Be DIFFERENT
Sometimes, this means hours and hours of
analyzing the market…
adam@moalla-ventures.com
MARKET ANALYSIS
Direct Competition Analysis – Ideally
adam@moalla-ventures.com
MARKET ANALYSIS
3- Identify Target Customers
TARGET CUSTOMERS
Think about a
segment
group
Who of this
segmentation
might buy
your service?
How many
people are in
this segment?
How easy it is
to get their
contact info
(CAC)
Compare
based on your
business
model to
decide on a
target
adam@moalla-ventures.com
MARKET SEGMENTATION
Compare based on metrics related to your
business model
Example Target Customers Analysis.
Segmentation for a premium corporate wellness brand.
adam@moalla-ventures.com
Think People NOT Industries!
adam@moalla-ventures.com
MARKET SEGMENTATION
Your Target Segment Will Define Your Sales
Materials, Story, Landing Pages… etc
Example:
adam@moalla-ventures.com
MARKET SEGMENTATION
A Billing Software That Works For Clinics But Also Law Firms
We Mastered Invoicing, To Save
Every Doctor That 15Minutes Extra
Every Day – Signup Today
We Mastered Invoicing, Quietly and
Professionally, like how it should
be.
Your Most Accurate And Private
Billing System. Signup Today.
Message For Clinics Message For Law Firms
4- Identify Your Marketing Channels
MARKETING CHANNELS
Where do your
target
customers
hang-out?
What channels
are used by
your
competitors?
What are your
financial
projections?
Online and offline Outbound or
inbound?
What else can we
use that is not
spoiled by
competitors?
Which channels
can be used?
adam@moalla-ventures.com
http://www.bizible.com/blog/b2b-industry-analysis-best-marketing-channels
adam@moalla-ventures.com
Think About The Channels Impacts
MARKETING CHANNELS
Source: IDG
adam@moalla-ventures.com
Think About The Channels Impacts
MARKETING CHANNELS
https://blog.kissmetrics.com/marketing-channels-2017/ adam@moalla-ventures.com
And The Channels Difficulties
MARKETING CHANNELS
adam@moalla-ventures.com
Example For Mobile Apps – Why ASO Is Essential
MARKETING CHANNELS
A Sample Cold Emailing Results
I don’t recommend cold emailing. But It might be a fast way to kick-off your pipeline.
adam@moalla-ventures.com
MARKETING CHANNELS
New Trends: Influencers Marketing Costs –
Example Instagram
Source: Aspire adam@moalla-ventures.com
MARKETING CHANNELS
5- Define Your MVSP
MVSP
Your MVP
Feasible
Target
Customer
Segment
Marketing
Channel
Your Minimum Viable Sales Process,
you will need:
adam@moalla-ventures.com
Example:
Prospects
List
Sales
Demo
Materials
A B2B Startup might start with:
MVSP
adam@moalla-ventures.com
It could be, as simple as a
product mockups & an
enthusiastic person to
pitch it
Talk IN PERSON to as many prospects as you
can!
MVSP
adam@moalla-ventures.com
Your Discovery Call IS NOT a Product Pitch!
HEAR and learn about the prospect
situation and pitch your value while aiming for
an appointment
MVSP
adam@moalla-ventures.com
Reflect on your business KPIs after each meeting!
ü Signups / Demos
ü Length of Sales Cycle
ü New paying customers
ü MRR Development
ü MRR Growth Rate
ü ARPU Development
ü Paying Customers Growth
ü Churn rate overtime
ü CLTV, CAC, & CAC Recovery
ü Number of people with this problem
ü Viability of a fitting solution
ü USP
ü Number of problems your product
could solve
ü Users rating of your solution
ü For your solution:
ü Engagement rate
ü Price per user
Are your assumptions still healthy in your opinion? What can be
adapted?
MVSP
adam@moalla-ventures.com
Develop a Sales Funnel with Initial Sales Metrics
MVSP
adam@moalla-ventures.com
adam@moalla-ventures.com
SALES FUNNEL
Sales Funnel – Example
Source: crazegg.com
6- Widen Your Marketing Activities
Inbound VS Outbound
MARKETING ACTIVITIES
adam@moalla-ventures.com
MARKETING ACTIVITIES
OUTBOUNDINBOUND
Steady growth
Adjustable investment
Builds knowledge
Builds experience
Exponential growth
Long-term investment
Requires knowledge
Requires experience
We Go To MarketThe Market Come To Us
adam@moalla-ventures.com
MARKETING ACTIVITIES
Cold Emails
Cold Calling
Conferences
Letters & Brochures
Social Media Messages
Partnerships
Advertisement
…
SEM (content)
SMM
PR
Public Speaking
Referrals
Influencers Marketing
…
We Go To MarketThe Market Come To Us
adam@moalla-ventures.com
Define what to start & when
I like to start with outbound to build knowledge,
then slowly investing in inbound while learning
and optimizing.
MARKETING ACTIVITIES
adam@moalla-ventures.com
Example1
Go-to-Market Strategy
Outbound
Inbound
0
100
200
300
400
500
600
700
800
900
1000
Phase 1
Phase 2
Phase 3
Outbound Inbound
Direct
Sales
SEM &
SMM
Content
Marketing
Influencers
Marketing
Events &
Conferences
Partnerships
MARKETING ACTIVITIES
adam@moalla-ventures.com
Example2
Go-to-Market Strategy
MARKETING ACTIVITIES
Engage The Market
Build Traffic
0
10
20
30
40
50
60
70
80
90
100
Month 1
Month 2
Month 3
Month 4
Month 5
Month 6
Month 7
Month 8
Month 9
Month 10
Month 11
Month 12
Engage The Market Build Traffic
SMM
Launch!
SEO
SEM
Content
Analytics &
Tools Setup
Community
Building
Back-links Outbound
Sales (Affiliate
& Reviews)
Email
Marketing
Business
Model
Review
Marketing
Budget Boost
Performance
Review
Influencers
Marketing
adam@moalla-ventures.com
7- Optimize and Repeat
OPTIMISE AND REPEAT
My favorite tools to start with:
ü Google Analytics
ü Google Tag Manager
ü Hubspot
ü Facebook analytics !!!
adam@moalla-ventures.com
Visit my blog: amoalla.com for the detailed analysis adam@moalla-ventures.com
And there are waaaaaay more…
adam@moalla-ventures.com
Mix Your Sales-Sequence Between
Channels
OPTIMISE AND REPEAT
adam@moalla-ventures.com
ü Day1 Linkedin request with message
ü Day3 Email
ü Day5 Phone call
ü Day7 Email2
ü Day9 Linkedin message 2 (or maybe a tweet!)
ü Day11 Email3…
…..
Don’t be afraid of testing alternative channels!
Where your competitors are NOT hanging-out, is
your best marketing channel.
It could be Snapchat or a letter via post!
OPTIMISE AND REPEAT
adam@moalla-ventures.com
Summary
You
Your
Team
The
Market
Go To
Market
Strategy
Things You Can Control:
Things You Can’t Control: Success
SUCCESS
adam@moalla-ventures.com
Identify
M
arketing
Channels
Analyse
The
M
arketO
bjectively
Identify
TargetCustom
ers
W
iden
YourM
arketing
Activities
Define
YourM
inim
um
Viable
SalesProcess
Track,O
ptim
ise
and
Repeat
Re-think
YourBusiness
KPIs
Idea Success
1 2 3 4 5 6 7
Your Strategy
adam@moalla-ventures.com
Thank you!
Questions?
Adam Moalla
Founder & Managing Director
adam@moalla-ventures.com
twitter: amdmala
Instagram: amdmala (New!)
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Developing Your Go to Market Strategy - For Startup Founders & Entrepreneurs

  • 1. Adam Moalla Founder & Managing Director adam@moalla-ventures.com Go-To-Market Strategy For First-time Entrepreneurs and Startup Founders
  • 2. ABOUT ME Today ü Founder & MD at Moalla Ventures ü Simply Tasks ü Lableb NLP Solutions ü Teambay ü HMP.Zone ü Startups Mentoring ü Startups Investment Previously ü Head of International Product at Bonial Group ü Founder & CEO of teambay GmbH Adam Moalla Founder & Managing Director adam@moalla-ventures.com
  • 3. What makes an idea valid and successful?
  • 4. Problem X Solution X Financial Goal X + + Market Your Idea VALID IDEA Your Strategy adam@moalla-ventures.com
  • 5. What would it take to execute an idea?
  • 6. You Your Team The Market Go To Market Strategy Things You Can Control: Things You Can’t Control: Success IDEA SUCCESS adam@moalla-ventures.com
  • 8. Observe Study Idea Team Survive Survive Valley Mental Sh*t Growth Corporate Money Bankruptcy Swamp Big Business Prosperity Adam Ahmad Moalla - @amdmala Managing Director - Teambay UG The Founder Institute Berlin 10 July, 2014 You adam@moalla-ventures.com (Not our topic today)
  • 10. Adam Ahmad Moalla - @amdmala Managing Director - Teambay UG StartThe Search ClearVission & M ission Define Needed Responsibilities (untilprofitorExit) StartW orking FIRST (Sign an NDA & IP O NLY) Think aboutshares Practice saying No! Design the agreem ent (before reaching outto a law yer) w hatare you GREAT at? IDEA COMPANY Legal,set,Go! 1 2 3 4 5 6 7 8 9 The difference between YOU and your BIGGEST competitor is a team. The Founder Institute Berlin 18 September, 2014 How To Build A Founding Team adam@moalla-ventures.com (Not our topic today)
  • 11. Our topic today: Your Go-To-Market Strategy
  • 12. You Your Team The Market Go To Market Strategy Things You Can Control: Things You Can’t Control: Success IDEA SUCCESS adam@moalla-ventures.com
  • 14. 1- Rethink Your Business KPIs
  • 15. ü Signups / Demos ü Length of Sales Cycle ü New paying customers ü MRR Development ü MRR Growth Rate ü ARPU Development ü Paying Customers Growth ü Churn rate overtime ü CLTV, CAC, & CAC Recovery ü Number of people with this problem ü Viability of a fitting solution ü USP ü Number of problems your product could solve ü Users rating of your solution ü For your solution: ü Engagement rate ü Value per user Problem/Solution KPIs Think about your idea as a BUSINESS and list all the KPIs you could think of!! Business Model KPIs adam@moalla-ventures.com
  • 17. MARKET ANALYSIS Define Your Market Identify Key Players Identify Competition Identify Direct Competition How big? What characteristics? Who is dominating? What’s their story? How do they address the market? Where/how can you be different? adam@moalla-ventures.com
  • 18. MARKET RESEARCH Market Analysis 101: Love your spreadsheets! Example Research: adam@moalla-ventures.com
  • 19. MARKET ANALYSIS Market Size Research Sample tools: Statista, Facebook Audience, Google Trends adam@moalla-ventures.com
  • 20. Reflect how would competition perform on your KPIs ü Signups / Demos ü Length of Sales Cycle ü New paying customers ü MRR Development ü MRR Growth Rate ü ARPU Development ü Paying Customers Growth ü Churn rate overtime ü CLTV, CAC, & CAC Recovery ü Number of people with this problem ü Viability of a fitting the solution ü USP ü Number of problems your product could solve ü Users rating of your solution ü For your solution: ü Engagement rate ü Price per user Problem/Solution KPIs Business Model KPIs MARKET ANALYSIS adam@moalla-ventures.com
  • 21. Average Competitor Company Is: 281,800 Installs On Android 2,8 Languages 42,9 Employees 4434 Visits/m Search Organic Traffic 233 Visits/m Search Paid Traffic 14235 Social Followers (Top10: 528000) (Top10: 3,8) (Top10: 35411) 5,68 y Average Age (Top10: 60) (Top10: 5,5) (Top10: 10696) (Top10: 419) 1518 Back Links (Top10: 2208) Direct Competition Analysis Example 105 Competitors – Top 10 173 159 150 135 134 132 130 115 115 112 Also in : 87 54 37 105 adam@moalla-ventures.com (Tell Background Story) This is pretty advanced. But just to give you an idea how far can you go. This can be done especially for new markets where public data is not available. MARKET ANALYSIS
  • 22. You Want To Strip Your Competitors To A Level Where You Are Capable To Decide How Do You Want To Be DIFFERENT Sometimes, this means hours and hours of analyzing the market… adam@moalla-ventures.com MARKET ANALYSIS
  • 23. Direct Competition Analysis – Ideally adam@moalla-ventures.com MARKET ANALYSIS
  • 24. 3- Identify Target Customers
  • 25. TARGET CUSTOMERS Think about a segment group Who of this segmentation might buy your service? How many people are in this segment? How easy it is to get their contact info (CAC) Compare based on your business model to decide on a target adam@moalla-ventures.com
  • 26. MARKET SEGMENTATION Compare based on metrics related to your business model Example Target Customers Analysis. Segmentation for a premium corporate wellness brand. adam@moalla-ventures.com
  • 27. Think People NOT Industries! adam@moalla-ventures.com MARKET SEGMENTATION
  • 28. Your Target Segment Will Define Your Sales Materials, Story, Landing Pages… etc Example: adam@moalla-ventures.com MARKET SEGMENTATION A Billing Software That Works For Clinics But Also Law Firms We Mastered Invoicing, To Save Every Doctor That 15Minutes Extra Every Day – Signup Today We Mastered Invoicing, Quietly and Professionally, like how it should be. Your Most Accurate And Private Billing System. Signup Today. Message For Clinics Message For Law Firms
  • 29. 4- Identify Your Marketing Channels
  • 30. MARKETING CHANNELS Where do your target customers hang-out? What channels are used by your competitors? What are your financial projections? Online and offline Outbound or inbound? What else can we use that is not spoiled by competitors? Which channels can be used? adam@moalla-ventures.com
  • 32. Source: IDG adam@moalla-ventures.com Think About The Channels Impacts MARKETING CHANNELS
  • 34. adam@moalla-ventures.com Example For Mobile Apps – Why ASO Is Essential MARKETING CHANNELS
  • 35. A Sample Cold Emailing Results I don’t recommend cold emailing. But It might be a fast way to kick-off your pipeline. adam@moalla-ventures.com MARKETING CHANNELS
  • 36. New Trends: Influencers Marketing Costs – Example Instagram Source: Aspire adam@moalla-ventures.com MARKETING CHANNELS
  • 38. MVSP Your MVP Feasible Target Customer Segment Marketing Channel Your Minimum Viable Sales Process, you will need: adam@moalla-ventures.com
  • 39. Example: Prospects List Sales Demo Materials A B2B Startup might start with: MVSP adam@moalla-ventures.com It could be, as simple as a product mockups & an enthusiastic person to pitch it
  • 40. Talk IN PERSON to as many prospects as you can! MVSP adam@moalla-ventures.com
  • 41. Your Discovery Call IS NOT a Product Pitch! HEAR and learn about the prospect situation and pitch your value while aiming for an appointment MVSP adam@moalla-ventures.com
  • 42. Reflect on your business KPIs after each meeting! ü Signups / Demos ü Length of Sales Cycle ü New paying customers ü MRR Development ü MRR Growth Rate ü ARPU Development ü Paying Customers Growth ü Churn rate overtime ü CLTV, CAC, & CAC Recovery ü Number of people with this problem ü Viability of a fitting solution ü USP ü Number of problems your product could solve ü Users rating of your solution ü For your solution: ü Engagement rate ü Price per user Are your assumptions still healthy in your opinion? What can be adapted? MVSP adam@moalla-ventures.com
  • 43. Develop a Sales Funnel with Initial Sales Metrics MVSP adam@moalla-ventures.com
  • 44. adam@moalla-ventures.com SALES FUNNEL Sales Funnel – Example Source: crazegg.com
  • 45. 6- Widen Your Marketing Activities
  • 46. Inbound VS Outbound MARKETING ACTIVITIES adam@moalla-ventures.com
  • 47. MARKETING ACTIVITIES OUTBOUNDINBOUND Steady growth Adjustable investment Builds knowledge Builds experience Exponential growth Long-term investment Requires knowledge Requires experience We Go To MarketThe Market Come To Us adam@moalla-ventures.com
  • 48. MARKETING ACTIVITIES Cold Emails Cold Calling Conferences Letters & Brochures Social Media Messages Partnerships Advertisement … SEM (content) SMM PR Public Speaking Referrals Influencers Marketing … We Go To MarketThe Market Come To Us adam@moalla-ventures.com
  • 49. Define what to start & when I like to start with outbound to build knowledge, then slowly investing in inbound while learning and optimizing. MARKETING ACTIVITIES adam@moalla-ventures.com
  • 50. Example1 Go-to-Market Strategy Outbound Inbound 0 100 200 300 400 500 600 700 800 900 1000 Phase 1 Phase 2 Phase 3 Outbound Inbound Direct Sales SEM & SMM Content Marketing Influencers Marketing Events & Conferences Partnerships MARKETING ACTIVITIES adam@moalla-ventures.com
  • 51. Example2 Go-to-Market Strategy MARKETING ACTIVITIES Engage The Market Build Traffic 0 10 20 30 40 50 60 70 80 90 100 Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12 Engage The Market Build Traffic SMM Launch! SEO SEM Content Analytics & Tools Setup Community Building Back-links Outbound Sales (Affiliate & Reviews) Email Marketing Business Model Review Marketing Budget Boost Performance Review Influencers Marketing adam@moalla-ventures.com
  • 52. 7- Optimize and Repeat
  • 53. OPTIMISE AND REPEAT My favorite tools to start with: ü Google Analytics ü Google Tag Manager ü Hubspot ü Facebook analytics !!! adam@moalla-ventures.com
  • 54. Visit my blog: amoalla.com for the detailed analysis adam@moalla-ventures.com And there are waaaaaay more…
  • 56. Mix Your Sales-Sequence Between Channels OPTIMISE AND REPEAT adam@moalla-ventures.com ü Day1 Linkedin request with message ü Day3 Email ü Day5 Phone call ü Day7 Email2 ü Day9 Linkedin message 2 (or maybe a tweet!) ü Day11 Email3… …..
  • 57. Don’t be afraid of testing alternative channels! Where your competitors are NOT hanging-out, is your best marketing channel. It could be Snapchat or a letter via post! OPTIMISE AND REPEAT adam@moalla-ventures.com
  • 59. You Your Team The Market Go To Market Strategy Things You Can Control: Things You Can’t Control: Success SUCCESS adam@moalla-ventures.com
  • 61. Thank you! Questions? Adam Moalla Founder & Managing Director adam@moalla-ventures.com twitter: amdmala Instagram: amdmala (New!)