09 30 10 Oxford Internet Institute Presentation


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Heather Blanchard, Co Founder of CrisisCamp and CrisisCommons presents to the European community the history of CrisisCamp and the concept of developing a global CrisisCommons

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  • 09 30 10 Oxford Internet Institute Presentation

    1. 1. Harnessing Volunteer Technology Communities to Build Capacity in Crisis Response and Global Development September 30, 2010 Presented by Heather Blanchard Co Founder CrisisCamp & CrisisCommons heather@crisiscommons.org
    2. 2. Acronyms • VTC:Volunteer technology communities • CRO: Crisis response organizations (incl. govts for the discussion of this presentation)
    3. 3. Goal • Feedback • European Perspective • Challenges of a Western Approach • Connecting to European-based VTCs, CROs • Data privacy, security
    4. 4. Video
    5. 5. CrisisCommons • Convener of communities across competition and organizational challenges • Leverages collaborative systems, open environments • Translates needs from CROs to the VTCs and the public • Provides technical assistance and opportunity for creative problem solving Diversified Global Network • Catalyst for a new knowledge base based on captured lessons learned • Leverages partnerships and networks
    6. 6. From Idea to Community Evolution of an Idea Catalyst for Partnerships • January 2009 - Transparency Camp • June - First Ignite Session at the World Bank; Interest in Building Capacity • March 2009 - Gov 2.0 Camp • August - USAID Afghanistan Election • June 2009 - CrisisCamp DC Monitoring • Participants: MIT Media Labs, GWU, • September - Google, Yahoo and Google,Yahoo, Microsoft, UN Microsoft form informal partnership Foundation, Sunlight Foundation, Apps called Random Hacks of Kindness for Democracy, Homeland Security, DoD, World Bank, Development Seed, • October - CrisisCamp Philadelphia GeoCommons, Open Street Map, Sahana, Ushahidi, CrisisMappers • November - Random Hacks of Kindness hosts first Hackathon
    7. 7. 2000 2005 2009 Rise of Mobile 109.5M 207.9M 285.M (US Figures, CTIA) 38% 69% 91% (SMS Not Recorded) (81 Billion SMS) (1.56 Trillion SMS) Tools Communities Hurricane Ike Haiti Earthquake Cyclone Nargis Chile Earthquake Mumbai Attacks Events 9/11 FL Hurricanes Indian OceanTsunami Oil Spill Pakistan Floods Kenyan Elections Katrina VA Tech Shooting Iranian Election Protests Crisis-Related Volunteer Technology Communities 98 99 00 01 02 03 04 05 06 07 08 09 10
    8. 8. CrisisCamp Haiti Columbia • Call to action; global footprint • Low barrier to entry; replicable • Recognized by CROs and VTCs • 50 events, 10 countries United Kingdom • 1,500+ highly skilled volunteers • Focus on mapping, missing persons, language and search Canada France
    9. 9. Tradui App Language Translation • Absence of translation to Kreyol in any form • Language from existing text and diaspora • Developed in 2 days • In Marketplace within 24 hours of submission to the Apple and Android stores • Machine Translation
    10. 10. Inveneo Problem Solving • Inveneo sought problem solving to hack cheap Wi-Fi routers • 8 Firmware Hackers Were Available at CrisisCamp DC • Hack created within 3 hours; Tested and Deployed to Port au Prince within 48 hours • Connected SOS Children and IFRC at distances of 9km/6km
    11. 11. OpenStreetMap Surge Capacity • Port au Prince did not have a street level map • Imagery was released by the UN • CrisisCamp created training tools for volunteers to map • Within days OSM was downloaded to SAR, UN OCHA and UNICEF teams • At the request of the Haitian Government, World Bank Delivered Map Data
    12. 12. Challenges • Poorly defined requirements/problem definitions; Duplication of existing capacity • Volunteer project matching, interest • Project management, sustainable project leadership • Documentation of code, requirements, projects, status; Little usability, privacy, security or code licensing • Disconnection from what is needed on the ground; CROs too busy to work with untested community • CROs don’t know what they want/need • Volunteer fatigue, Surge lasting only four weeks • Lack of metrics, performance standards
    13. 13. Evolution of the Environment • August 2009: Camp Roberts Engages VTCs for its Bi-Annual Demonstration • August 2009: U.S. AID Adoption of Crowdsourcing information for Afghanistan Elections • October 2009: Homeland Security Secretary and FEMA Admin. Craig Fugate Visit Facebook; TechNet Dedicates to Working With Industry to Engage in Crisis Response • October 2009: CrisisMappers Host First Conference • October 2009: Temple University Center for Disability Preparedness hosts 2nd CrisisCamp • November 2009: Random Hacks of Kindness Hackathon; FEMA Admin. Craig Fugate Keynotes • January 2010: UN OCHA Uses “Unverified Data” (OSM) to Lead SAR • February 2010: McKinsey Conducts VTC Study for the World Bank • February 2010: Government of Haiti Requests OpenStreetMap Data • June 2010: FEMA Hires Director of Digital Strategy • June 2010: U.S. DoD Hosts QuickNets event for open source crowdsourcing apps for situational awareness • June 2010: White House Calls For Public to Help Oil Spill Via CrisisCommons • July 2010: World Bank Launches Innovation Center to include VTC Liaison • July 2010: FEMA Hosts CrisisCommons; Requests Input from the Commons • August 2010: American Red Cross Hosts First Crisis Data Summit • August 2010: UK Guardian Launches Multi-Media and Crowdsourcing Team
    14. 14. Sloan Investment • Convening of the First International CrisisCongress • Convening of stakeholder roundtables • Expert engagement • Development and validation of the problem definition • Full time support
    15. 15. CrisisCamp Feedback
    16. 16. What We Learned • Pervasive competition within all stakeholder groups • Vendor based technology relationships • Inadequate technology infrastructure and digital literacy • Lack of formal coordination role • Need for long term relationships, and project management • Little understanding of technology ecosystem; tools
    17. 17. Feedback from CROs • Need cultivate long-term relationships with people we can work with all the time • Wants volunteers to understand the process and to work with us • Want to tap innovation of the Community for Ideas, prototypes • Want to know what’s out there without being sold a product • Want to know how they can support the growth of volunteer technology communities at the local level • Want to know how to connect to volunteer technology communities within the their current capability/capacity
    18. 18. What is Needed? • Objective technical assistance, support for creative problem solving • Long term support for CrisisCamp and VTCs, including project management • Amplification of grassroots innovation, collaborative systems • Translation of needs; development of lessons learned and research-based approaches • Stewardship of the new knowledge base, translate into research opportunities • Formal partnerships and resources • Legal protection; Security and Privacy
    19. 19. Potential Competition Key Competition Capability: One to Many Requirement CrisisCrowd
    20. 20. Our Role We Leverage Expertise, Communities and Resources VTCs CROs CrisisCommons The Public Affiliated Affiliated Responder Un-Affiliated Response Response Connectivity to Resources Spontaneous Effort Source of Affiliated Requirements New Efforts Leverage Under Utilized; Unknown Resources Unknown Resources Research Based Approach; Recognized Knowledge Base Academia Private Sector Under-Leveraged Resources
    21. 21. What We Propose Community Projects Lab Council Fellows Connecting and Leveraging the Ecosystem to Build Capacity Through a Commons-Based Approach
    22. 22. Research Based Approach • Multi-disciplinary research agenda Behavior • Research gaps, real time crisis analysis Mapping Data • International technical standards, best Language practices, standards of care • Open tools and data sets Incubator • New knowledge base; unique insights Lab
    23. 23. Timing is Right • CROs have asked for our help • New acceptance of collaborative tools • Growing VTC communities, predictable Crisis Crowd • Public has capability, desire to assist • Capability to matrix private sector and academia resources
    24. 24. Path Ahead for 2011 • Transform goodwill to formal relationships • Facilitate needs from stakeholders to inform development of CrisisCommons • Facilitate research agenda • Continued support of CrisisCamp; ongoing crises • Evaluate and report on the continuing evolution of the ecosystem