1. PRESENTED BY
POONAM.R.JAMAKHANDI.
SIET,BIJAPUR KARNATAKA.
MBA I SEM.
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2. AGENDA
Verbal Communication.
Need for verbal communication.
Objectives of verbal communication.
Characteristics of verbal communication.
Barriers of verbal communication.
Benefits of verbal communication.
Limitations of verbal communication.
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3. VERBAL COMMUNICATION.
 An act of conveying messages,
ideas, or feelings through the use of
mouth.
 Main way of communicating face-to-
face.
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4. INTERVIEW A FACE TO FACE VERBAL
COMMUNICATION
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5. TELEPHONY OR
VIDEOCHAT A FORM OF
VERBAL COMMUNICATION.
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6. NEED FOR VERBAL
COMMUNICATION
Helps in problem solving.
Resolve conflict.
Influence people to work together.
Develop listening skills.
An effective negotiator.
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7. OBJECTIVES OF VERBAL
COMMUNICATION.
To Inform.
To Educate.
To Convince
To Persuade.
To Lead to Action
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8. CHARACTERISTICS.
Consider the objective.
Think about the interest level of the
receiver.
Be sincere .
Use simple language and familiar
words.
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9. CHARACTERISTICS CONTD..
Be brief and precise.
Avoid vagueness.
Be polite.
Allow time to respond.
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10. BARRIERS OF VERBAL
COMMUNICATION.
Status.
Halo effects.
Complexes .
Poor retention.
Abstracting.
Slant.
Language barrier.
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11. BENEFITS OF VERBAL
COMMUNICATION.
Speed.
Immediate feedback.
Economical.
Synergy and Mutual creativity.
Secrecy.
Personal touch.
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12. BENEFITS CONTD…
Suitable for emergency.
Harmonious relations.
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13. LIMITATIONS OF VERBAL
COMMUNICATION.
Lack of evidence.
Lengthy messages.
Costly.
Noise.
Speakers ineffectiveness.
Attitudinal problem.
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14. THANK YOU
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