1. Pedro J Matos García
Po Box 169
Añasco, Puerto Rico 00610
787-318-8384
profeboricua@yahoo.com
Summary
A team leader, a self-starter person with excellent sales, communication, technological skills,
and abilities, who seek and enjoy responsibility, "experienced problem solver" that enjoy
working with people, and interacts effectively with Customers, technical and management
levels. Skilled at learning and teaching new concepts quickly, working well under pressure,
communicating ideas clearly and efficiently.
Education
Doctor on Business Admin - Information Systems Management
Walden University, Minneapolis, MN, with 3.48 GPA
MBA in Business Administration/minor in Global Business
Dissertation In Progress
October 2010
University Of Phoenix, Guaynabo Puerto Rico, with 3.82 G.P.A.
BA in Business Management October 2008
University Of Phoenix, Guaynabo Puerto Rico, with 3.90 G.P.A.
Computer Sciences and Technology Associate Degree
Centro de la Industria Electrónica (CIE) Recinto Universitario RUM, Mayagüez, PR
May 1982
Career History and Accomplishments
Par Professor (Business Administration Department)
Inter American University (Barranquitas Campus), Barranquitas Puerto Rico
Comply with the core academic competencies of courses offered. Class Management by the
use of Blackboard V9.1 learning management system. Preparation of assignments,
assessments, and online tests of the courses offered. Online content course revisions and
assisting students who are taking the assigned courses.
Part Time Online Professor (Science & Technology Department)
Inter American University (Aguadilla Campus), Aguadilla Puerto Rico
2013 to Present
2012 to 2013
Comply with the core academic competencies of courses offered. Class Management by the
use of Blackboard V9.1 learning management system. Preparation of assignments,
assessments, and online tests of the courses offered. Taught multiple courses and providing
individualized support to the students
Free Lance IT & Business Solution Consultant
Boritech IT Consulting Services, Añasco Puerto Rico
2010 to 2012
Assisting clients to focus on its strategies and business plan. Selling Sustainable IT solutions
2. (cloud computing, telecommuting). Business consulting services about utility consumption
and alternative energy solutions. Data Center, Call Center planning, design, installation,
and administration. Offering diversified IT services, like software development, network
design, Data communications, site security, access control, data recovery, and structured
wiring. Assistance in the selection, of purchasing hardware, software, Digital electronics
instruccctor, technical support, and software applications.
IT Operations & Sales Manager
Atlas IT Export & AtlasBits
Software Development Center
Mayaguez Puerto Rico
2009 to 2010
Held key responsibility in the development of Information Security Procedures, reviewing and
upgrading the Managing Business Continuity Planning. Responsible for Managing the
enterprise infrastructure operations, security, maintenance logs, schedules, facilities
operations help desk, sales team, IT staff support, and external resources. Managing
Information Security Policies, Security Planning, and Handling the Information Security
Incidents. Reviewing and escalating the business Information Security Problems in comply
with business expectations for Information Security. Participate in the design and
implementation of the Telecommuting Company program and participate all the company
Projects. Supported and mentor the sales team, providing advice, and tools for
improvement of their sales performance. Evaluate suppliers and established new business
relations. Manage and administrate the Microsoft Licenses and SPLA Agreements with the
company and Customers. Liaison between AtlasBits & Atlas IT, and clients in the private
sector, education, and local government agencies.
Senior IT Specialist
Atlas IT Export & AtlasBits
Software Development Center
Mayaguez Puerto Rico
2004 to 2009
Participate in the development and implementation of policies and company SOPS.
Responsible for the installation and administration the file servers, web servers, SharePoint
servers, antivirus and mail servers. Held the key responsibility of support the new incoming
Staff on Mayaguez SDC, Metro, and Offshore Offices. In Charge of the installation and
maintaining the access control system, server room environmental control, and company
sites and internal security schemes (Firewalls, VPN, antivirus, system policies). Participate
in all the business projects, and support the Software Developing Center staff, hardware
and software related issues. Maintain and support the automated backup systems.
IT Consultant Specialist
Metro Information Services / Keane
Guaynabo, Puerto Rico
1998 to 2004
• Support different customers and platforms for clients like Pfizer, Puerto Rico Telco, GTE /
Verizon Wireless, Med Corp, National Life Insurance, General Candy, HUD (Villa Esperanza
Apartments) and Metro Information Services. Install, repair hardware, software for WS/
3. Portables, network support at different levels, and topologies. Participate in the
development and Implementation of the SOPS in compliance with the Y2K (YEAR 2000).
Help Desk Support Technician Tier1, Tier 2 and Tier 3. Participate on the implementation of
the TCPIP networking for both LAN and WAN; TCP/IP services like DNS, DHCP, and WINS.
Implementing connectivity between different LAN using various methods like RAS, Dialup
Networking, Firewalls, Virtual Private Network & WIFI. Planning and install Norton/MacAfee
antivirus, and support the prevention of virus, spyware, Adware and other malicious
activities.
Sales Manager / Computer Specialist
Radio Shack 01-8961, 01-9794, Centro Del Sur
Las Américas Ave., Ponce, Puerto Rico
1993 to 1998
• Held key responsibility as Sales Manager for the implementation of the Business programs,
operations, procedures, and policies. Computer specialist, dedicated to solving software &
hardware related issues with customers, stores inquiries, and requests. Participate in
Training, and career development advising on utility consumption and alternative energy
solutions.
Computer Store Sales Manager
PJ PC & PERIPHERALS COMPUTERS
Mayagüez, Puerto Rico
1989to 1993
• Recommend and evaluates test equipment and purchase products. Accountable of
maintaining and establishing inventory control and store sales. Held key responsibility as
Sales Manager for the implementation of the Business programs, operations, procedures,
and policies.
Repair Shop Supervisor
The University of Puerto Rico, School of Engineering,
Mayaguez, Puerto Rico
1984 to1989
• Responsible for support on different tasks, projects with researchers, students, and
professors. Also, all duties related to repairs and Help Desk for the entire Faculty. Principal
responsible for the design and implementation of a preventive maintenance program for the
university faculty research centers and laboratories. Accountable for the faculty inventory
control of the repaired equipment’s and the acquisition of new hardware, software, and parts
for the college labs
Support Technician, Field Service Engineer
Wang Computers
Hato Rey/Juncos PR
1982 to 1984
• As Field Service Engineer responsible for WANG midrange computers; with on-site service
located in Puerto Rico and the US Virgin Islands. Capable for writing and maintain quality
documentation of service procedures. Evaluated, troubleshoot, configure and setup new
products, and prototypes. Support the engineering department, documenting new failures
according to the SOPS.