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Perrin Stewart
Technical Writer / Training Developer / Desktop Publishing
Contact: perrinstewart@me.com :: 864-990-1257
Professional Summary
 11 years technical writing experience.
 Advanced skill in application help tool Adobe RoboHelp 11.
 Advanced skill in eLearning tool Adobe Captivate 8.
 Advanced skill in Techsmith Camtasia and SnagIt.
 Advanced experience with audio and video creation, including
marketing videos and podcasts.
 Advanced writing and communications skills.
 Strong technical command of the English language; familiar with
virtually all writing styles.
 Serious commitment to excellence in the printed and published word,
as well as oral communication.
 Advanced Desktop Publishing and graphic design skills.
 Advanced knowledge of Microsoft Office, all versions through 365 &
2013, including Word, Excel, Publisher, PowerPoint, and Outlook.
 Intermediate knowledge of Google Apps
 Intermediate skill in Adobe InDesign, Photoshop, Illustrator, Premiere,
Audition, Dreamweaver, Flash, and Fireworks.
 Intermediate skill in web design, HTML, XML and CMS’s.
 Advanced Windows OS skills through Windows 7; Advanced Mac OS X
skills through Yosemite.
 Experienced training and communicating with foreign markets.
 Dedicated team player, but can swivel to working independently as
needed.
 4 years experience in online publishing and community management.
 Advanced creativity skills.
Education
Bachelor of Arts, English, Clemson University, Clemson, SC
Employment History
Amec Foster Wheeler, Technical Writer / Training Developer, Greenville, SC (2010-present)
MCI / Verizon Business, Tech Writer / Training Developer, Greenville, SC (2004-2009)
MCI / Verizon Business, Center Trainer, Greenville, SC (2003-2004)
MCI / Verizon Business, Communications Specialist, Greenville, SC (1999-2002)

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Representative positions
Technical Writer / Training Developer, Amec Foster Wheeler, Greenville, SC
Responsibilities include the following:
 Lead designer of software online help systems and documentation.
 Lead designer in developing online eLearning education materials for a global audience.
 Lead designer for software marketing materials, including videos and brochures.
 Lead developer of printed user guides and technical manuals.
 Lead Graphic Designer for the Engineering Applications group.
Technical Writer / Training Developer, MCI / Verizon Business, Greenville, SC (2004-2009)
Responsibilities included the following:
 Lead developer of Captivate eLearning courses; mentored other developers on eLearning techniques.
 Advanced use of Adobe Captivate for eLearning courses.
 Rapidly developed technical documentation in a fast-paced environment.
 Responsible for documenting new systems “soup-to-nuts” with no prior knowledge, including working
with IT and systems experts for data gathering.
 Advanced use of Microsoft Word and Techsmith Snagit for the creation of templates and courses.
 Developed multiple course-spanning documentation numbering 30 to 40 modules per class.
 Trained international community on created documentation.
 Fostered community of worldwide trainers, eliciting feedback on content and success / fail statistics via
roundtable discussions, weekly conference calls, and Netconference meetings.
Center Trainer, MCI / Verizon Business, Greenville, SC (2003-2004)
Responsibilities included the following:
 Responsible for the creation of training job-aids and documentation.
 Certified in facilitation techniques and theory, including but not limited to Pike, FADS, and PTS.
 Responsible for training new-hire employees and transition classes, as well as ongoing training of
Supervisors and Management.
 Served as Point Of Contact for various training initiatives and software roll-outs.

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Communications Specialist, MCI / Verizon Business, Greenville, SC (1999-2002)
Responsibilities included the following:
 Responsible for business write-ups, including corporate contest nominations, press releases, and
coverage of company events.
 Responsible for company newsletter, including community events.
 Highly-developed skills in internal communications, including pamphlets, booklets, certificates, flyers,
invoices, and programs.
 Leader in designing graphics used for said communications, presentations, t-shirts, and other
promotional items.
 Responsible for creation and maintenance of internal website, including digital photography and writing
copy.
 Leader in creating engaging multimedia presentations for internal contests and promotions.
 Responsible for assistance in event planning, promotion, and recognition.
 Worked closely with teammates to bring projects to completion in an efficient manner.
Certifications and Training
Certified in Professional Training Skills, and schooled in Pike Techniques and the FADS approach to training
delivery. Graphic Design training via Taz Tally certified courses.