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K u r t S . N i z i a k
(978) 476.7071
Bradford, Ma 01835
Kniziak@yahoo.com
M i c r o s o f t C e r t i f i c a t i o n I D : 4 0 7 2 4 2 0
w w w . l i n k e d i n . c o m / i n / k u r t n i z i a k
S u m m a r y :
Highly innovative and skilled IT consultant who offers a combination of cross-
functional skills, including a 25 year track record of success in solving
complex problems. Specializing in change management, team building,
corporate presentation and is an expert trainer/ public speaker - holding
numerous expert level software certifications. Awarded promotions and
company recognition for hard work and dedication. Creative committed, win-
win attitude and professional at all times. Energetic and recognized as a
results oriented and solution-focused individual who holds a lifelong interest
in "the art of learning", how it relates to workforce betterment and the various
modalities directly involved – including auditory, visual and kin-esthetic
comprehension.
P a r t i a l L i s t o f S o f t w a r e K n o w l e d g e
 Magic
 PC Docs Open
 Soft Skills
 MS Excel- MOUS –
Certification/Expert
 MS Outlook- MOUS -
Certification
 Business Writing/
Business Etiquette
 MS Access MOUS -
Certification
 Fox-it Reader
 Articulate Storyline
 Meditech
 Office 365
 Carpe Diem
 Firefox Utilities
 Appeal
 MS PowerPoint- MOUS -
Certification
 MS-Window 8.1
 Elite
 MS-Word MOUS –
Certification/Expert
 Magic
 SQL
 Adobe Captivate
2000-Present Independent Software Contractor
Microsoft/ EHR Trainer- Consultant
 Performed classroom and one on one instruction for Windows, Microsoft
Office 2013, 2010, 2007, Lotus Smart Suite, EMR - Meditech/Epic and other
current versions of the most widely used software products.
 Instructed over three thousand training classes as well as provided technical
support in the legal industry for all business and document management
software, including MS Office, PC Docs Open, and iManage. Provided phone
and desk side support, log calls using Heat and Approach, log onto the user’s
PC via Proxy and PC Anywhere.

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 Provided technical support in legal industry for 4 out of the Big 6 Boston law
firms. Provided expertise for all business and document management
software including: MS Office, PC Docs Open, and iManage and Carpe Diem.
 Conducted train the trainer caucuses in order to prepare for client training
as well as "Go Live Migrations" for specific E.M.R. software. Primarily followed
both the Six Sigma doctrine as well as the ADDIE, Instructional Design.
2011- 2012 Massachusetts Department of Mental Health
Primary / Lead Training Consultant
 Trained and applied HCIS Meditech Software suite including; EMR,
interventions, notes, running editing and signing I.T.S reports and well as
administrative documentation. Provided M.H.I.S and E.M.R support via the
M.H.I.S Shadow Tool following “Go Live”.
 Coordinated activities at multiple sites keeping projects on schedule.
Provided status updates to EHR Implementation Manager.
 Provided guidance to the end users on implementation of the Meditech 6.0
functionality. Served as software evangelist EMR migrations.
1995 - 2011 CompuWorks Systems Inc.
Software Training and Support Specialist
 Performed classroom and one on one instruction for Windows, Microsoft
Office through 2013, and E.M.R. client specific business software.
 Provided technical support in legal industry for 4 out of the Big 6 Boston law
firms. Provided expertise for all business and document management
software including: MS Office, PC Docs Open, and iManage and Carpe Diem.
Created cheat sheets on excels usage of forms and controls, message boxes,
option boxes as well as universal keyboard functionality.
 Became the go-to person for the support and creation of highly complex
charting using scaling, usage of text box techniques, usage of color
techniques and data tables. Stressed the different usage of scatter charts,
column charts, area charts and pie chart with explosions. Specialized in
technical analysis, as well as complex date functionality
 Provided support with macro functionality not relating to the construction of
VBA coding. Created brief documentation on Excel's usage of forms and
controls, message boxes, option boxes as well as universal keyboard
functionality. Assisted in creation of workbook construction including
 Supported excel version compatibility, workbook conversion, complex data
concatenation, parsing strategies, vertical lookups and linking associated
complex data concatenation/ data parsing strategies from spreadsheet/
foreign protocol.

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1994- 1995 Middlesex County ESL Education and Training Program Computer-Information Systems Training
Instructor
The Middlesex County ESL Education and Training Program’s future funding
in doubt due to a lack of focus, structure and student interaction. By
designing new course protocol and educational approaches as well as piloting
computer, math and business training, the Middlesex County, Political
Refugee Program eventually proved to be successful.
The new administrative and instructional team’s willingness to work, in
concert, and directly with student body played a major role in this
accomplishment.
1990- 1994 Advanced Technology Corporation
Configuration Control Manager
Having received a Secret Level Security Clearance, was promoted to
Configuration Control Manager. The Configuration Control Manager’s main
responsibility was to be the liaison to combat system engineers contracted
the U.S. Navy. The position required documental creation of (Long Range
Missile Computer Guidance Plans), Incident investigator to pinpoint the root-
cause. The position also mandated continuous coordination and
departmental progress involving tasking issues, documentation, as well as
technical writing matters.
E d u c a t i o n / O r g a n i z a t i o n s / C e r t i f i c a t i o n s
 Mary Washington College, Fredericksburg, Virginia (Bachelor of Arts) - 1990
 The Pingree Preparatory School, South Hamilton, Massachusetts
 Microsoft Certification ID: #4072420
 Baldpate Hospital, Human Rights Committee Advisory Board Member
 Inside Out Coaching (Inside Out Development)
P a r t i a l L i s t o f C l i e n t s C o n s u l t e d :
 Scudder Investments.
 AIG
 Lexington Insurance
 New York Life
 Massachusetts National
Guard
 EMC Corp
 Palmer and Dodge LLP
 Digital Consulting
 Ma. Office of the
Attorney general
 Ma Dept. of Mental
Health
 Fidelity Investments
 Ma Dept. Environmental
Protection
 St. Gobain Inc.
 University of Lowell
 Timberline Shoe
Company
 University of
Massachusetts
 Bingham McCutchen
LLP
 Verizon
Communications
 Sullivan and Worcester
 Deloitte Touche
Tohmatsu Limited
 Massachusetts Highway
Dept.
 Vicor Inc.
 Millennium Training
 Axiom Training and
Consulting
 Harvard Pilgrim
 Palmer Massachusetts
Housing Authority
 Goodwin, Procter & Hoar
LLP
 Lemuel Shattuck
Hospital
 The Vesume Group
 Partners Healthcare
 Lexington Christian
Academy
 Palmer and Dodge
 Timberline Inc.

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