1. Page 1 - Curriculum Vitae of Paolo Podagrosi
PERSONAL DETAILS
Name Paolo Podagrosi
Address 813 Balata St. ,18042 Easton PA
Telephone 908 627 95 98
E-mail paolo.podagrosi@libero.it
Nationality Italian
Date and Place of Birth 27/12/1979, Naples (Italy)
WORK EXPERIENCE
November ’01 / April ‘02 PC Operator
PC- Store “M.E.G Informatica”, Naples (Italy)
May ’02 / May ‘03 Pizza Chef
Italian Restaurant “Isarblick” , Munchen (Germany)
July ’03 / June ‘04 Clerk
Insurance Agency “SI.MA”, Naples (Italy)
Duties: Customer service, front desk operations,archive management
January ’05 / June ‘05 Receptionist
Hotel Charleston ***, Spoleto (PG) (Italy)
Duties: Customer, Service, check-in, check-out, rooms sales
October ’05 / December ‘06 Receptionist
Hotel Demidoff ***, Milan (Italy)
Duties: Customer service, check-in, check-out, rooms sales
January ’06 / September ’07 Clerk
Tour Operator for incentive travel “Danubiana”, Milan (Italy)
Duties: Events organization, hotels and facilities search
November ’07 / February ‘09 Receptionist
Hotel Palazzo Benci *** , Florence (Italy)

2. Page 2 - Curriculum Vitae of Paolo Podagrosi
August’09 / January ‘09
May ’10 / July’10
November ’10 / September ’11
January ’12 / May ’12
July ’12 / December ‘12
March ’13 / April ’15
Duties: Customer service, check-in, check-out, rooms sales
Receptionist
Rydges Apt., Sydney (Australia)
Duties: check-in, check-out ,customer care
Call Centre Operator
Expedia.com, Florence (Italy)
Receptionist
Oliwell Fitness Centre and Spa. Naples (Italy)
Duties: check-in, customer care.
Surveillance
Nokia Mobile Company, Milan (Italy)
Duties: check-in ,problem solving, customer satisfaction
Children care assistant
Private nursery school, Sydney(Australia)
Duties: cooking and taking care of children
Receptionist
San Mauro Hotel****, Casalnuovo di Napoli (Napoli)
Duties : check-in, check-out, customer care
EDUCATION AND
FORMATION
Education H.S Diploma
School: Liceo Ginnasio “G.Carducci” di Nola (NA)
Main Subject Humanistic subjects
School-leaving Certificate
attained
School-leaving Certificate attained in 1999
Marks: 76/100
Other Qualifications European license driving for PC (E.C.D.L)
Qualification in “Techniques of Management of Touristic Enterprises”
Qualification in “Employed to the Fire Prevention”
Qualification in “Customer Service”
FIRST LANGUAGE Italian
OTHER LANGUAGES English
• Reading Ability Excellent

3. Page 3 - Curriculum Vitae of Paolo Podagrosi
• Writing Ability Excellent
• Oral Expression Ability Excellent
ABILITY AND
COMPETENCES OF
RELATIONS
I considermyself to be a determined and proactive person with a great ability to work
as part of a team or solely. I also have a strong sense of initiative and adaptation.
As you can see from my work experiences, I have always worked in customer service.
PC KNOWLEDGE Good knowledge of operative systemWindows
Good knowledge of Office Automation
Excellent knowledge of Web Mail
Signature: Paolo Podagrosi