The OVHcloud Partner Program was created to help our customers unlock the full potential of our SMART cloud by deepening their understanding of our solutions, and enjoying the direct support of our experts. Today, Benoit Amet looks at the program’s two levels, and how they were developed in direct response to our partners’ goals and requirements.

2. #OVHcloudSummit
How can OVHcloud
Partner Program help
you boost your growth?
Benoît AMET
Head of Partner Program
benoit.amet@corp.ovh.com
ROOM 3
FROM 14:00 PM
TO 14:40 PM

3. #OVHcloudSummit
Everywhere

4. #OVHcloudSummit
All business segments,
all products
▶ MARKET Domain names, Hosting, Collaboratives solutions,
Telephony, Connectivity/Network
▶ SERVER VPS, Dedicated Servers (Rise, Advance, Infrastructure,
HG, Gaming, Storage), Hosted Private Cloud
▶ PUBLIC CLOUD Compute, Storage, Network, Containers &
Orchestration, Data & Analytics
▶ ENTERPRISE Data-Center transformation, Gov & Certified
Solutions, AI & High perf computing, End-User workspace solutions

5. #OVHcloudSummit
A non-exclusive
partnership contract
▶ S SIMPLE – VAR, MSP, Integrator, Web Agency
▶ M MULTI-LOCAL – all the footprint of OVHcloud
▶ A ACCESSIBLE – no entry cost
▶ R REVERSIBLE – multi-cloud, openess
▶ T TRANSPARENT – support, logo, trainings

6. #OVHcloudSummit
Partner Academy
Discovery level for :
▶ Sales
▶ Technical
▶ Support
3h sessions, WebEx, Quizz

7. #OVHcloudSummit
Dedicated support level :
Premium for Advanced
Partner
▶ Premium support capabilities
▶ Higher reactivity by phone
▶ Service onboarding
▶ Regular follow-up meetings

8. #OVHcloudSummit
Premium for
Partner
50€ VAT Excl/month
Premium for Advanced
Partner
99€ VAT Excl/month
Business
Starting at 250,00€
VAT Excl/month
Enterprise
Contact us
Surveillance Operational maintenance
Monitoring and intervention in case
of server hardware failure in
datacenters
365/24/7 365/24/7 365/24/7 365/24/7
Online help center
Service status
Proactive communication in case of
incident
Online assistance
Guides, documentations, FAQs,
OVH Community forum
Customer service
(phone, email, livechat,
manager)
Incident management Business hours Business hours 365/24/7 365/24/7
1st answer (email)
Commitment for priority incidents
2 open hours 2 open hours
Within 30
minutes
Within 15 minutes
Assistance
Usage and configuration support of
OVH products and services
Personalized
services
Specific service
Dedicated local phone number
+ prioritization
(1st answer < 5 min)
24/7/365 expertise support for most business
critical infrastructures
Tailored service
Customized support on-boarding +
annual review
+ Customer satisfaction review and
improvement plan
Technical Account
Manager
Dedicated support
management
✓
✓
✓
✓
✓ ✓
✓
✓
✓
✓
✓
✓
New technical supports
levels

9. #OVHcloudSummit
Two levels of partnership
►A non-exclusive partnership contract
►A specific onboarding process
►Logo in our partner directory
►Dedicated Partner Program newsletter
►Free access to the OVHcloud webinars

10. #OVHcloudSummit
Two levels of partnership
►Access to the entire catalogue of the OVHcloud partner academy
(3h sessions, WebEx, Quizz)
►Privileged access to the premium support for advanced partners
►An improved position in the partner directory
►Partners advisory boards, to share the roadmaps and listen
feedbacks
►An account manager for the most promising advanced partners

11. #OVHcloudSummit
What’s coming ?
▶ Partners directory
▶ Deals management
▶ Trainings managements

12. #OVHcloudSummit
Let’s parter !
partner.ovhcloud.com
Any questions ?
Thanks !