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Avaali Solutions
Corporate Overview
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About Avaali
Best in class
agile
processes
Better
transparency
and visibility
Control and
governance
Reduced
cost to run
processes
Enterprise solutions that reduce costs and drive
process agility via digital.
Illuminar – digital publication
Avaali Academy
Consulting and technology implementation for
10 years | 250+ transformations | 35-70%
operational efficiency and cost reductions
Work with best of breed partners such as OpenText,
Kofax, UiPath, AA, EMudhra, Hyperscience,
Cobblestone etc.
Own solutions called Velocious – flagship Source to
Pay Platform.
9+ years, over 120+ monthly editions focusing on
digital transformation topics for B2B audiences.
Training, setting up CoE.
Business users, technical training, build digital skills.
Velocious
Janus – Source to Pay User Group
 S2P user group led by enterprise customers,
conceptualized and hosted by Avaali to drive adoption,
engagement and innovations in the S2P arena
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Our Products and Solutions
 80% of enterprise business processes have reliance on unstructured content and workflows.
 Unstructured content growing exponentially
 Avaali provides consulting and technology solutions to automate the unstructured content lifecycle in
business processes.
Process
agility via
digital
Other
operational
processes
GBS/SSC
O2C
F&A
HR
S2P
MDM
Partner solutions
Largest OpenText partner in India
Deep understanding of integrations with
SAP
Leading Kofax partner
Deep understanding on IDP –
Hyperscience, Abby, DU (UiPath), IQ
Bot (AA) etc.
UI Path Gold Partner & Managed
Services Partner
Automation Anywhere | Kofax RPA
partner.
Partners with Apromore & Cobblestone
Supply chain,
contracts,
sales,
marketing,
customer
service, audit
and
compliance
ECM
IDP
RPA
Process
Mining
ARCHIVING
S2P
AUTOMATION
DIGITAL
SIGNATURE
Partner solutions
 RPA, IDP, and AI solutions for business.
 AP Invoice automation solution.
 Enterprise Content Management solutions to automate workflows.
 Records Management , Contract Lifecycle Management & Process Mining Solution
 Digital signature (Kofax, e-Mudhra) to automate process
• Velocious Source to Pay Platform
• Velocious Reverse Auction
Platform
• Velocious Invoice Portal
• Velocious Supplier Portal
Velocious
CLM
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Operational Efficiency via SSC/GBS
Key Engagement Highlights
SSC/GBS offerings
Strategy and Consulting
 Process standardization, policies and controls with
regard to good practices, automation potential and
benchmarks
 Define to-be processes under shared services
 Definition and support decision of the right
technologies that will enable process execution at
the lowest cost
 Hand-holding stakeholders / enabling change
management
Technology Recommendation & Implementation
 Technology improvement road-map. Design detailed
to-be process flows, Solution Blueprinting and
business sign-off
 Solution Build, project implementation
 Test, Deploy and roll-out
Change management and adoption
 Transition and change management
 Ongoing support, stabilization and incremental
improvements.
Source to Pay
Order to Cash
Finance
Processes
Master Data
Others
Business
Processes
Human
resources
Executed over 150+ shared
service projects globally for large
enterprises.
Significant reductions in cycle
time and cost of process:
• Minimum 40% for Source to
Pay
• 70% for master data
processes
• 40% for O2C processes
• 50% for due payment
approval process
• 50% for reconciliation
processes
Technology Expertise
AP Automation
RPA
IDP
Process Mining
ECM
CLM
Reporting
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Velocious Source to Pay Platform
Enables automation
across activities such
as supplier
onboarding, supplier
collaboration, reverse
auction, invoice
upload, etc.
Integrates seamlessly
with SAP and leading
AP automation
solutions
A web-based
application that caters
to any enterprise who
wants to optimize
their Sourcing,
Procurement and
Supply Chain activities
Flexible solution that
can be tailored to
meet enterprise needs
Built using latest
technology framework
with responsive UI/UX
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Case Study – Oil India
Company
Information
OIL India Limited (OIL) is the second largest Indian government owned hydrocarbon exploration and
production corporation.
Situation As a part its digital transformation journey, OIL India was looking to standardize their supplier
communication process which had a lot of manual touch points, and the organization wanted more
transparency in their supplier communication process.
Impact • Cumbersome supplier clarification handling process due to vast supplier base
• Need for establishing a standard channel of direct communication with suppliers
• OIL wanted to create an active repository for all the contracts/POs/invoices in the supplier’s account
providing ready access for reference & usage
Benefits • Better satisfaction across the supplier base
• Significant reduction in invoice processing cycle time which previously involved multiple FTEs.
• Lesser Turn around time on the queries raised by suppliers by adopting query management
• Successful integration of the applications hosted on cloud solutions with highly secured network
enabling cost efficiency and scalability
• Enhanced visibility and control for the vendors into their invoice payment and any deduction details
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Oil India – Velocious Source to Pay Go-Live Press Release
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Case Example
Company Information Piramal Group is a diversified global business conglomerate, which has presence across various sectors such as healthcare, life sciences, drug
discovery, healthcare information management, specialty glass packaging, financial services and real estate etc. with operations in over 30 countries. It
has strong presence in more than 100 markets around the world and have over USD 800 million in revenues with 7500+ employees.
Challenges Piramal Group was looking to standardize the invoice management process and digitalize the process workflows to improve team productivity and
leverage process automation across the invoice management lifecycle and supplier management activities. The accounts payable and supplier
engagement processes had a lot of manual touch points, and the organization wanted more transparency in their vendor communication process. The
challenges could be summarized as follows:
• Remote locations in India and abroad where invoices were processed
• No standardized business rules to manage P2P and Vendor Payments. User driven business rules for invoice approval and processing
• Offline correspondence and approvals in AP that are not documented or recorded in the system
• No digitization and electronic movement of documents
• Lack of visibility on invoice status and bottlenecks
• Long, costly and error prone Invoice Processing Cycle
• Managing communications with their vast supplier base of 4000+ suppliers
Solution Used • Kofax ReadSoft PDAP Solution
• Velocious Source to Pay Platform
Benefits • Reduced invoice cycle time from 7-8 days to 2 days with significant reduction in invoice handling errors
• Consolidation of distributed invoice processing across more than 10 location to single location
• Standard AP process across the organization for better governance and compliance
• Higher satisfaction of suppliers and internal stakeholders
• Ability to process more than 150,000 invoices per year
• No ‘Paper Tourism’. Easy to share documents
• Integration of Invoice management system to the supplier portal
• Faster turnaround to supplier queries regarding invoice status or payment
• Facilitation of seamless PO acknowledgement process – Option for suppliers to acknowledge POs rejected earlier
• Enhanced supplier visibility through multiple vendor code mapping mechanism
• Enablement of robust invoices approval matrix for non-PO as well as service-based invoices
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Case Example
Company Information Bidco Africa Ltd is the largest and fastest growing manufacturer and marketer of consumer products in the Eastern, Central and Southern regions of
Africa. Headquartered in Kenya, the company produces, markets and distributes a broad range of products, including edible oils, cooking fats,
margarine, baking products, hygiene products, detergents, laundry bars and animal feeds. From its roots in garment manufacturing in the 1970s, the
company has continually innovated and moved with the times. In 2015, Bidco celebrated 30 years of owning and operating its own oil refineries to
support its growing manufacturing base. Today, Bidco reaches 350 million consumers across Africa, supported by its factories in Kenya, Tanzania,
Rwanda and Uganda, and by distribution operations in 12 more countries. As its portfolio of products and geographical presence has grown, so has the
volume of vendor invoices that Bidco receives and needs to process. Using a Shared Service Center model, invoices are received in both paper and
electronic form for processing by the accounts payable (AP) team, supported by the use of its SAP® financial system.
Challenges • Manual routing of paper invoices and difficulty in tracking them
• Heavily reliant on paper documents to handle queries
• Lack of visibility and no audit trail
• Difficulties with reporting, making it hard to have a clear understanding of the company’s real-time liabilities
• AP team spent more time in handling queries
• Invoice processing took a long time and contained many errors
Solution Used • OpenText Vendor Invoice Management for SAP Solutions
• OpenText Invoice Capture Center
• OpenText Archiving & Document Access for SAP Solutions
Benefits • Invoice processing time reduced by 75%–85% through automation
• 55% of invoices processed automatically
• Instant visibility into current liabilities and identification of bottlenecks
Customer Comments “With the solution live, after just four months in production, we’re already automatically processing 55 percent of our invoices, massively reducing the
workload on our AP team. The efficiency of the solution also means we’re now processing invoices in one to two days, down by 75-85 percent of the
seven days it used to take us,” said Alkane Patel Head of IT.
“We now have a truly complete audit trail for the lifecycle of our accounts payable processes, with every related document and action visible
instantaneously in SAP. The solution even helps us to fight fraud with the checks and matching that it undertakes, immediately alerting us when
something isn’t right,” added Patel. “
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BIDCO Africa - OpenText Extended ECM for SAP Solutions -
Implementation
Company Information Bidco Africa Ltd is the largest and fastest growing manufacturer and marketer of consumer products in the Eastern, Central and Southern regions of
Africa. Headquartered in Kenya, the company produces, markets and distributes a broad range of products, including edible oils, cooking fats, margarine,
baking products, hygiene products, detergents, laundry bars and animal feeds. From its roots in garment manufacturing in the 1970s, the company has
continually innovated and moved with the times. In 2015, Bidco celebrated 30 years of owning and operating its own oil refineries to support its growing
manufacturing base. Today, Bidco reaches 350 million consumers across Africa, supported by its factories in Kenya, Tanzania, Rwanda and Uganda, and
by distribution operations in 12 more countries. As its portfolio of products and geographical presence has grown, so has the volume of vendor invoices
that Bidco receives and needs to process. Using a Shared Service Center model, invoices are received in both paper and electronic form for processing
by the accounts payable (AP) team, supported by the use of its SAP® financial system.
Challenges • Dependency on physical documents.
• Inability to securely store documents and reference it with SAP business processes.
• Challenges in streamlining Accounts Receivable, Reconciliation and Payment processes.
• Streamlining master data creation process
• Reducing storage costs – storage subsystems/disks
Solution Used • OpenText™ Extended ECM for SAP Solutions
Benefits • Core xECM implementation in 4.5 months
• Integration of xECM solution was done for Procurement, Sales, Finance and HR processes. Custom solution for Master Data Creation
• Seamless integration with SAP ERP
• Easy Access of unstructured content within context of SAP Business Processes.
• Streamlined various business process such Accounts Receivable, Reconciliation, Due Payment, Master Data creation.
• Better Governance and Compliance
Customer Comments “As a result of this implementation, we have 360-degree visibility into any and all content associated with transactions in SAP as per scope, All our
contents are now securely stored in a centralized repository thus avoiding silos and gives us the flexibility to access our content from different sources via
preferred user interfaces,” said Alkane Patel Head of IT.
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Bidco Africa Reference Letter
Bidco Africa Reference Letter from Mr.
Alkane Patel, Chief Digital Officer.
https://www.avaali.com/news-media/case-
study/bidco-africa-refernce-letter/
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Case Example
Company Information GMR Group is an Indian multinational conglomerate comprising several companies including GMR Infrastructure, GMR Energy, GMR Airports and
GMR Enterprises. Employing the public-private partnership model, the Group has implemented several infrastructure projects in India. The Group
also has a global presence with infrastructure operating assets and projects in several countries including Nepal, Indonesia, Singapore, Philippines
and Greece.
GMR Group owns, develops, operates and manages airports, major energy utilities, highways and urban infrastructure facilities. With a net asset
base of nearly US $6 billion, GMR Group is one of the largest infrastructure development companies in India.
Challenges • Imperative need of streamlining GMR’s shared service processes including Accounts Payable process
• Need to accelerate high invoice processing cycle time, reduce cost and improve governance
• Loosing out on efficiency gains as a result of high manual dependency in invoice processing including manual data entry, validation and
cumbersome approval process
• Lack of visibility of invoice processing status and no traceability of invoice during audits and tax assessments
• Inconvenient vendor clarification handling process due to vast vendor base
Solution Used • OpenText™ Vendor Invoice Management for SAP® Solutions to handle significant volume of invoices, establish and govern uniform and standard
business processes and significantly improve system performance
• Automatic validation of invoice emails from suppliers and elimination of incorrect invoices at source via robust OpenText VIM engine
• Quick email-based approval for on-the-go approval mechanism and eliminating the need of logging in to disparate systems
• OpenText™ Business Capture Centre for compliant processes with documentation and full audit trail, appropriate controls and accountabilities
• OpenText Archiving and Document Access component for easy retrievability of information at anytime
Benefits • Transformation of GMR’s shared service processes including Accounts Payable to significantly accelerate process cycle time, reduce cost and
improve governance
• Standardization of entire invoice processing cycle with more than 1,00,000 invoices being processed automatically annually
• 75% reduction in invoice processing cycle time with by enabling background posting which erstwhile involved multiple FTEs
• 90% reduction in manual data entry & associated errors with OCR
• Centralized verification of invoices with system-driven business rules and approval process
• Availability of ~20 custom reports for comprehensive views on on volumes, issues, liabilities etc for better departmental and enterprise level
decision making
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Case Example
Company Information GMR Group is an Indian multinational conglomerate comprising several companies including GMR Infrastructure, GMR Energy, GMR Airports and
GMR Enterprises. Employing the public-private partnership model, the Group has implemented several infrastructure projects in India. The Group
also has a global presence with infrastructure operating assets and projects in several countries including Nepal, Indonesia, Singapore, Philippines
and Greece.
GMR Group owns, develops, operates and manages airports, major energy utilities, highways and urban infrastructure facilities. With a net asset
base of nearly US $6 billion, GMR Group is one of the largest infrastructure development companies in India.
Challenges • High amount of time and efforts spent managing, organizing, and sharing information across multiple business processes​
• Requirement of revamping and optimizing GMR’s contract management, workflow management and enabling seamless integration with upstream
procurement platforms
• Lack of a structured approach to document and records management and high storage costs.
• Inability to securely create, store, review & approve contract documents and heavy dependency on physical documents​
• Challenges in collaboration among key SSC processes including Procure to Pay (P2P), Record to Report (R2R), Order to Cash (O2C) and
Treasury Business Processes
Solution Used • OpenText™ Extended ECM for SAP Solution to achieve a 360-degree visibility into the contract management right from contract creation to
storing
• The solution helps manage documents, review & approvals, Accounts Payable and Record to Report processes by enabling finance workflows
Benefits • GMR can now make informed decisions and collaborate across business processes to achieve unprecedented business efficiency
• Higher control on the entire content lifecycle to maintain its integrity and mitigate operational and regulatory risks.
• Streamlined collaboration among various key Shared Service Centre (SSC) processes including, Procure to Pay (PTP), Record to Report (RTR),
Order to Cash (OTC) and Treasury​
• Enabled Smart contract management process resulting in higher efficiency of the procurement function
• Better governance and compliance using dashboards available to report turnaround time (TAT), total time, etc.
• 70% reduction in paper storage resulting in higher cost efficiency
• Enhanced regulatory compliance helping GMR avoid costly penalties
• 80% reduction in cycle time of key SSC processes
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Case Example
Company
Information
UPL is an Indian multinational company that manufactures and markets agrochemicals, industrial chemicals, chemical intermediates, and
specialty chemicals, and also offers crop protection solutions. Headquartered in Mumbai, the company engages in both agro and non-agro
activities. It has strong presence in more than 150 countries around the world and have over USD 5 Billion in revenues with 7500+
employees.
Challenges • Ensuring good practices in setting up global shared services in India for India, Brazil and European countries
• Ensuring roll-outs of OpenText VIM across over ~50 countries.
• Increased volume of supplier invoices across multiple systems, leading to complexity and delays in payments
• There was lack of uniformity in the process of invoice receipt, capturing, and processing, thereby making it difficult to track the status and
lifecycle of invoices in a time bound manner.
• Lack of accurate, up to the minute visibility of process status and lack of dashboard reporting, creating unnecessary volume of inbound
supplier enquiries
• The manual process had a huge impact on vendor relations considering keeping track of payments and redressal of vendor queries was a
time-consuming process.
• Need of a solution that would operate inside of SAP, covering multiple global locations, various invoices types, styles and complexities
Solution Used • OpenText Vendor Invoice Management for SAP Solutions
• OpenText Invoice Capture Center
• OpenText Archiving & Document Access for SAP Solutions
Benefits
• Greatly improved invoice processing turnaround time
• Ability to process more than 4,25,000 invoices per year
• Improved efficiency of accounts payable team
• Complete visibility of all invoices throughout the process
• Solution implementation and roll out to multiple countries across the globe
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5
Awards and Media Recognition
‘Uipath Emerging Partner of the
Year 2020’
Winner in the Maiden Edition of the
Emerging Stars Awards instituted by
Bangalore Chamber of Industry and
Commerce.
Business Icon Award
by Radio City 91.1 FM 2023-24.
Avaali recognized as ‘Most
Prominent Contributors’
to Innovation at
the World Innovation Congress
2023
Winner of SME Empowering
India Award 2023
Business Icons of India
2022 Awarded by
MarksmenDaily.com.
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Awards and Media Recognition
Avaali Media Coverage
Best Implementation Partner
for Renew Power (Special Jury
Recognition for Financial
Excellence)
Top 5 Bootstrap Champs
‘The Economic Times
Promising Brands 2019-2020’
Recognized by Dun & Bradstreet as
the Leading SME’s of India, 2020
Business Leader of the Year
awarded by world leadership
congress in its 19th global
edition
Best Implementation Partner for
Nayara Energy under the
‘Financial Excellence’ category
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Our Customers
Pharmaceuticals Manufacturing & FMCG Media/Telco
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Our Customers
Automotive BFSI & Conglomerates Engineering & Services
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Our Customers
Energy Healthcare PSU and Oil & Gas
Steel, Metals &
Mining
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Customer Success Stories
Advanz Pharma OpenText VIM Implementation
Mediclinic AP Automation Case Study
Oil India AP and Source to Pay Automation
Borosil OpenText VIM Implementation
Tata Croma OpenText Core Archive Solution Implementation
Aegas Federal RPA Implementation
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Customer Success Stories
Tata Autocomp Archiving Case Study
Manipal Hospitals RPA Case Study
Apollo Tyres OpenText VIM Implementation Success Story
Hindalco RPA Implementation
Nayara Energy AP Automation
MAS Holdings Archiving Case Study
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Customer Success Stories
Tata Sky SSC Transformation
Kalpataru Power Transmission invoice management
Sun TV SAP Archiving with OpenText
Bidco Africa SSC Transformation
Bidco Africa Extended ECM
SAP ACE awards 2018 for the financial transformation for ReNew Power
http://www.avaali.com/clients/
Other Success
Stories
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Our Investment in Building Thought Leadership & Skills
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Thought Leadership Initiatives
Avaali conducts weekly webinars on digital transformation topics pertaining to business
functions such as Supply Chain, F&A, Customer Engagement, Procurement etc.
Joint Webinars Conducted in association with best of the breed solution providers namely
SAP, OpenText, UI Path etc.
Exclusive Roundtable events which hosts industry thought leaders (CFOs, CIOs etc)
Digital Digest presenting a curated round up of voices, trends and
thought leadership on digital transformation for quintessential Digital
Enterprises
The publication showcases content, video interviews, podcasts, news
and opinions from business leaders on various topics relating to
Digital.
This is a publication targeted for digital audiences globally with
circulation of over 20,000 every month
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Avaali Academy
Our Vision
To enable anyone, anywhere at any time to
learn digital technologies that are likely to
make a significant impact on enterprise
performance. This will in turn help create
jobs, and contribute to reducing the skill
gap in enterprises.
Our Courses
Our courses are designed to ensure that
highest possible industry standards. They
are designed by leveraging partnerships
with leading communities and organizations
that have done immense research in the
chosen topic.
Learning Format
Avaali Academy provides courses in
several formats including online,
classroom as well as blended formats.
We work with corporates to provide
trainings at their premises as well
Avaali Academy is an initiative of Avaali Solutions.
“To stay relevant and be most
productive, workforce must train
continuously”
“The line between the years
we learn and the years we
earn has blurred”
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• Source to Pay user group led by enterprise customers,
conceptualized and hosted by Avaali
• Rich resource of knowledge on innovations taking place
worldwide in the S2P Domain
• Knowledge sharing on good practices being adopted by
Avaali’s customers
• Outlook on product and solution roadmaps, next versions
etc.
• Continuous feedback and joint interactions to fuel back
improvements
2
6
Janus
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Summary
Deep understanding
of GBS/SSC
processes and
building best in class
shared services with
technologies.
One of the largest
OpenText and Kofax
ReadSoft partner for
automating shared
services
Keen specialist in
working with digital
technologies like
IDP, RPA, invoice
automation, ECM,
Content
Management and
digital signature.
One of the largest
implementation
references from
marquee enterprise
customers across
Asia, MEA and
Nordics.
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+91 80 4960 2727
info@avaali.com
ILLUMINAR
The Digital Enterprise Digest
www.avaali.com
https://twitter.com/AvaaliSolutions
http://www.linkedin.com/company/avaali-
solutions-pvt-ltd?trk=tyah
https://www.facebook.com/AvaaliSolutions
1st Floor, SV Towers, #27,
80 Feet Road, 6th Block,
Koramangala, Bangalore 560095
28

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Corporate presentation Deck-Capabilities

  • 2. C opyright@2023Avaali.All R ightsR eserved 2 About Avaali Best in class agile processes Better transparency and visibility Control and governance Reduced cost to run processes Enterprise solutions that reduce costs and drive process agility via digital. Illuminar – digital publication Avaali Academy Consulting and technology implementation for 10 years | 250+ transformations | 35-70% operational efficiency and cost reductions Work with best of breed partners such as OpenText, Kofax, UiPath, AA, EMudhra, Hyperscience, Cobblestone etc. Own solutions called Velocious – flagship Source to Pay Platform. 9+ years, over 120+ monthly editions focusing on digital transformation topics for B2B audiences. Training, setting up CoE. Business users, technical training, build digital skills. Velocious Janus – Source to Pay User Group  S2P user group led by enterprise customers, conceptualized and hosted by Avaali to drive adoption, engagement and innovations in the S2P arena
  • 3. C opyright@2023Avaali.All R ightsR eserved 3 Our Products and Solutions  80% of enterprise business processes have reliance on unstructured content and workflows.  Unstructured content growing exponentially  Avaali provides consulting and technology solutions to automate the unstructured content lifecycle in business processes. Process agility via digital Other operational processes GBS/SSC O2C F&A HR S2P MDM Partner solutions Largest OpenText partner in India Deep understanding of integrations with SAP Leading Kofax partner Deep understanding on IDP – Hyperscience, Abby, DU (UiPath), IQ Bot (AA) etc. UI Path Gold Partner & Managed Services Partner Automation Anywhere | Kofax RPA partner. Partners with Apromore & Cobblestone Supply chain, contracts, sales, marketing, customer service, audit and compliance ECM IDP RPA Process Mining ARCHIVING S2P AUTOMATION DIGITAL SIGNATURE Partner solutions  RPA, IDP, and AI solutions for business.  AP Invoice automation solution.  Enterprise Content Management solutions to automate workflows.  Records Management , Contract Lifecycle Management & Process Mining Solution  Digital signature (Kofax, e-Mudhra) to automate process • Velocious Source to Pay Platform • Velocious Reverse Auction Platform • Velocious Invoice Portal • Velocious Supplier Portal Velocious CLM
  • 4. C opyright@2023Avaali.All R ightsR eserved 4 Operational Efficiency via SSC/GBS Key Engagement Highlights SSC/GBS offerings Strategy and Consulting  Process standardization, policies and controls with regard to good practices, automation potential and benchmarks  Define to-be processes under shared services  Definition and support decision of the right technologies that will enable process execution at the lowest cost  Hand-holding stakeholders / enabling change management Technology Recommendation & Implementation  Technology improvement road-map. Design detailed to-be process flows, Solution Blueprinting and business sign-off  Solution Build, project implementation  Test, Deploy and roll-out Change management and adoption  Transition and change management  Ongoing support, stabilization and incremental improvements. Source to Pay Order to Cash Finance Processes Master Data Others Business Processes Human resources Executed over 150+ shared service projects globally for large enterprises. Significant reductions in cycle time and cost of process: • Minimum 40% for Source to Pay • 70% for master data processes • 40% for O2C processes • 50% for due payment approval process • 50% for reconciliation processes Technology Expertise AP Automation RPA IDP Process Mining ECM CLM Reporting
  • 5. C opyright@2023Avaali.All R ightsR eserved 5 Velocious Source to Pay Platform Enables automation across activities such as supplier onboarding, supplier collaboration, reverse auction, invoice upload, etc. Integrates seamlessly with SAP and leading AP automation solutions A web-based application that caters to any enterprise who wants to optimize their Sourcing, Procurement and Supply Chain activities Flexible solution that can be tailored to meet enterprise needs Built using latest technology framework with responsive UI/UX
  • 6. C opyright@2021Avaali.All R ightsR eserved Case Study – Oil India Company Information OIL India Limited (OIL) is the second largest Indian government owned hydrocarbon exploration and production corporation. Situation As a part its digital transformation journey, OIL India was looking to standardize their supplier communication process which had a lot of manual touch points, and the organization wanted more transparency in their supplier communication process. Impact • Cumbersome supplier clarification handling process due to vast supplier base • Need for establishing a standard channel of direct communication with suppliers • OIL wanted to create an active repository for all the contracts/POs/invoices in the supplier’s account providing ready access for reference & usage Benefits • Better satisfaction across the supplier base • Significant reduction in invoice processing cycle time which previously involved multiple FTEs. • Lesser Turn around time on the queries raised by suppliers by adopting query management • Successful integration of the applications hosted on cloud solutions with highly secured network enabling cost efficiency and scalability • Enhanced visibility and control for the vendors into their invoice payment and any deduction details
  • 7. C opyright@2021Avaali.All R ightsR eserved 7 Oil India – Velocious Source to Pay Go-Live Press Release
  • 8. C opyright@2022Avaali.All R ightsR eserved 8 Case Example Company Information Piramal Group is a diversified global business conglomerate, which has presence across various sectors such as healthcare, life sciences, drug discovery, healthcare information management, specialty glass packaging, financial services and real estate etc. with operations in over 30 countries. It has strong presence in more than 100 markets around the world and have over USD 800 million in revenues with 7500+ employees. Challenges Piramal Group was looking to standardize the invoice management process and digitalize the process workflows to improve team productivity and leverage process automation across the invoice management lifecycle and supplier management activities. The accounts payable and supplier engagement processes had a lot of manual touch points, and the organization wanted more transparency in their vendor communication process. The challenges could be summarized as follows: • Remote locations in India and abroad where invoices were processed • No standardized business rules to manage P2P and Vendor Payments. User driven business rules for invoice approval and processing • Offline correspondence and approvals in AP that are not documented or recorded in the system • No digitization and electronic movement of documents • Lack of visibility on invoice status and bottlenecks • Long, costly and error prone Invoice Processing Cycle • Managing communications with their vast supplier base of 4000+ suppliers Solution Used • Kofax ReadSoft PDAP Solution • Velocious Source to Pay Platform Benefits • Reduced invoice cycle time from 7-8 days to 2 days with significant reduction in invoice handling errors • Consolidation of distributed invoice processing across more than 10 location to single location • Standard AP process across the organization for better governance and compliance • Higher satisfaction of suppliers and internal stakeholders • Ability to process more than 150,000 invoices per year • No ‘Paper Tourism’. Easy to share documents • Integration of Invoice management system to the supplier portal • Faster turnaround to supplier queries regarding invoice status or payment • Facilitation of seamless PO acknowledgement process – Option for suppliers to acknowledge POs rejected earlier • Enhanced supplier visibility through multiple vendor code mapping mechanism • Enablement of robust invoices approval matrix for non-PO as well as service-based invoices
  • 9. C opyright@2021Avaali.All R ightsR eserved Case Example Company Information Bidco Africa Ltd is the largest and fastest growing manufacturer and marketer of consumer products in the Eastern, Central and Southern regions of Africa. Headquartered in Kenya, the company produces, markets and distributes a broad range of products, including edible oils, cooking fats, margarine, baking products, hygiene products, detergents, laundry bars and animal feeds. From its roots in garment manufacturing in the 1970s, the company has continually innovated and moved with the times. In 2015, Bidco celebrated 30 years of owning and operating its own oil refineries to support its growing manufacturing base. Today, Bidco reaches 350 million consumers across Africa, supported by its factories in Kenya, Tanzania, Rwanda and Uganda, and by distribution operations in 12 more countries. As its portfolio of products and geographical presence has grown, so has the volume of vendor invoices that Bidco receives and needs to process. Using a Shared Service Center model, invoices are received in both paper and electronic form for processing by the accounts payable (AP) team, supported by the use of its SAP® financial system. Challenges • Manual routing of paper invoices and difficulty in tracking them • Heavily reliant on paper documents to handle queries • Lack of visibility and no audit trail • Difficulties with reporting, making it hard to have a clear understanding of the company’s real-time liabilities • AP team spent more time in handling queries • Invoice processing took a long time and contained many errors Solution Used • OpenText Vendor Invoice Management for SAP Solutions • OpenText Invoice Capture Center • OpenText Archiving & Document Access for SAP Solutions Benefits • Invoice processing time reduced by 75%–85% through automation • 55% of invoices processed automatically • Instant visibility into current liabilities and identification of bottlenecks Customer Comments “With the solution live, after just four months in production, we’re already automatically processing 55 percent of our invoices, massively reducing the workload on our AP team. The efficiency of the solution also means we’re now processing invoices in one to two days, down by 75-85 percent of the seven days it used to take us,” said Alkane Patel Head of IT. “We now have a truly complete audit trail for the lifecycle of our accounts payable processes, with every related document and action visible instantaneously in SAP. The solution even helps us to fight fraud with the checks and matching that it undertakes, immediately alerting us when something isn’t right,” added Patel. “
  • 10. C opyright@2021Avaali.All R ightsR eserved BIDCO Africa - OpenText Extended ECM for SAP Solutions - Implementation Company Information Bidco Africa Ltd is the largest and fastest growing manufacturer and marketer of consumer products in the Eastern, Central and Southern regions of Africa. Headquartered in Kenya, the company produces, markets and distributes a broad range of products, including edible oils, cooking fats, margarine, baking products, hygiene products, detergents, laundry bars and animal feeds. From its roots in garment manufacturing in the 1970s, the company has continually innovated and moved with the times. In 2015, Bidco celebrated 30 years of owning and operating its own oil refineries to support its growing manufacturing base. Today, Bidco reaches 350 million consumers across Africa, supported by its factories in Kenya, Tanzania, Rwanda and Uganda, and by distribution operations in 12 more countries. As its portfolio of products and geographical presence has grown, so has the volume of vendor invoices that Bidco receives and needs to process. Using a Shared Service Center model, invoices are received in both paper and electronic form for processing by the accounts payable (AP) team, supported by the use of its SAP® financial system. Challenges • Dependency on physical documents. • Inability to securely store documents and reference it with SAP business processes. • Challenges in streamlining Accounts Receivable, Reconciliation and Payment processes. • Streamlining master data creation process • Reducing storage costs – storage subsystems/disks Solution Used • OpenText™ Extended ECM for SAP Solutions Benefits • Core xECM implementation in 4.5 months • Integration of xECM solution was done for Procurement, Sales, Finance and HR processes. Custom solution for Master Data Creation • Seamless integration with SAP ERP • Easy Access of unstructured content within context of SAP Business Processes. • Streamlined various business process such Accounts Receivable, Reconciliation, Due Payment, Master Data creation. • Better Governance and Compliance Customer Comments “As a result of this implementation, we have 360-degree visibility into any and all content associated with transactions in SAP as per scope, All our contents are now securely stored in a centralized repository thus avoiding silos and gives us the flexibility to access our content from different sources via preferred user interfaces,” said Alkane Patel Head of IT.
  • 11. C opyright@2022Avaali.All R ightsR eserved 11 Bidco Africa Reference Letter Bidco Africa Reference Letter from Mr. Alkane Patel, Chief Digital Officer. https://www.avaali.com/news-media/case- study/bidco-africa-refernce-letter/
  • 12. C opyright@2022Avaali.All R ightsR eserved 12 Case Example Company Information GMR Group is an Indian multinational conglomerate comprising several companies including GMR Infrastructure, GMR Energy, GMR Airports and GMR Enterprises. Employing the public-private partnership model, the Group has implemented several infrastructure projects in India. The Group also has a global presence with infrastructure operating assets and projects in several countries including Nepal, Indonesia, Singapore, Philippines and Greece. GMR Group owns, develops, operates and manages airports, major energy utilities, highways and urban infrastructure facilities. With a net asset base of nearly US $6 billion, GMR Group is one of the largest infrastructure development companies in India. Challenges • Imperative need of streamlining GMR’s shared service processes including Accounts Payable process • Need to accelerate high invoice processing cycle time, reduce cost and improve governance • Loosing out on efficiency gains as a result of high manual dependency in invoice processing including manual data entry, validation and cumbersome approval process • Lack of visibility of invoice processing status and no traceability of invoice during audits and tax assessments • Inconvenient vendor clarification handling process due to vast vendor base Solution Used • OpenText™ Vendor Invoice Management for SAP® Solutions to handle significant volume of invoices, establish and govern uniform and standard business processes and significantly improve system performance • Automatic validation of invoice emails from suppliers and elimination of incorrect invoices at source via robust OpenText VIM engine • Quick email-based approval for on-the-go approval mechanism and eliminating the need of logging in to disparate systems • OpenText™ Business Capture Centre for compliant processes with documentation and full audit trail, appropriate controls and accountabilities • OpenText Archiving and Document Access component for easy retrievability of information at anytime Benefits • Transformation of GMR’s shared service processes including Accounts Payable to significantly accelerate process cycle time, reduce cost and improve governance • Standardization of entire invoice processing cycle with more than 1,00,000 invoices being processed automatically annually • 75% reduction in invoice processing cycle time with by enabling background posting which erstwhile involved multiple FTEs • 90% reduction in manual data entry & associated errors with OCR • Centralized verification of invoices with system-driven business rules and approval process • Availability of ~20 custom reports for comprehensive views on on volumes, issues, liabilities etc for better departmental and enterprise level decision making
  • 13. C opyright@2022Avaali.All R ightsR eserved 13 Case Example Company Information GMR Group is an Indian multinational conglomerate comprising several companies including GMR Infrastructure, GMR Energy, GMR Airports and GMR Enterprises. Employing the public-private partnership model, the Group has implemented several infrastructure projects in India. The Group also has a global presence with infrastructure operating assets and projects in several countries including Nepal, Indonesia, Singapore, Philippines and Greece. GMR Group owns, develops, operates and manages airports, major energy utilities, highways and urban infrastructure facilities. With a net asset base of nearly US $6 billion, GMR Group is one of the largest infrastructure development companies in India. Challenges • High amount of time and efforts spent managing, organizing, and sharing information across multiple business processes​ • Requirement of revamping and optimizing GMR’s contract management, workflow management and enabling seamless integration with upstream procurement platforms • Lack of a structured approach to document and records management and high storage costs. • Inability to securely create, store, review & approve contract documents and heavy dependency on physical documents​ • Challenges in collaboration among key SSC processes including Procure to Pay (P2P), Record to Report (R2R), Order to Cash (O2C) and Treasury Business Processes Solution Used • OpenText™ Extended ECM for SAP Solution to achieve a 360-degree visibility into the contract management right from contract creation to storing • The solution helps manage documents, review & approvals, Accounts Payable and Record to Report processes by enabling finance workflows Benefits • GMR can now make informed decisions and collaborate across business processes to achieve unprecedented business efficiency • Higher control on the entire content lifecycle to maintain its integrity and mitigate operational and regulatory risks. • Streamlined collaboration among various key Shared Service Centre (SSC) processes including, Procure to Pay (PTP), Record to Report (RTR), Order to Cash (OTC) and Treasury​ • Enabled Smart contract management process resulting in higher efficiency of the procurement function • Better governance and compliance using dashboards available to report turnaround time (TAT), total time, etc. • 70% reduction in paper storage resulting in higher cost efficiency • Enhanced regulatory compliance helping GMR avoid costly penalties • 80% reduction in cycle time of key SSC processes
  • 14. C opyright@2021Avaali.All R ightsR eserved Case Example Company Information UPL is an Indian multinational company that manufactures and markets agrochemicals, industrial chemicals, chemical intermediates, and specialty chemicals, and also offers crop protection solutions. Headquartered in Mumbai, the company engages in both agro and non-agro activities. It has strong presence in more than 150 countries around the world and have over USD 5 Billion in revenues with 7500+ employees. Challenges • Ensuring good practices in setting up global shared services in India for India, Brazil and European countries • Ensuring roll-outs of OpenText VIM across over ~50 countries. • Increased volume of supplier invoices across multiple systems, leading to complexity and delays in payments • There was lack of uniformity in the process of invoice receipt, capturing, and processing, thereby making it difficult to track the status and lifecycle of invoices in a time bound manner. • Lack of accurate, up to the minute visibility of process status and lack of dashboard reporting, creating unnecessary volume of inbound supplier enquiries • The manual process had a huge impact on vendor relations considering keeping track of payments and redressal of vendor queries was a time-consuming process. • Need of a solution that would operate inside of SAP, covering multiple global locations, various invoices types, styles and complexities Solution Used • OpenText Vendor Invoice Management for SAP Solutions • OpenText Invoice Capture Center • OpenText Archiving & Document Access for SAP Solutions Benefits • Greatly improved invoice processing turnaround time • Ability to process more than 4,25,000 invoices per year • Improved efficiency of accounts payable team • Complete visibility of all invoices throughout the process • Solution implementation and roll out to multiple countries across the globe 14
  • 15. C opyright@2023Avaali.All R ightsR eserved 1 5 Awards and Media Recognition ‘Uipath Emerging Partner of the Year 2020’ Winner in the Maiden Edition of the Emerging Stars Awards instituted by Bangalore Chamber of Industry and Commerce. Business Icon Award by Radio City 91.1 FM 2023-24. Avaali recognized as ‘Most Prominent Contributors’ to Innovation at the World Innovation Congress 2023 Winner of SME Empowering India Award 2023 Business Icons of India 2022 Awarded by MarksmenDaily.com.
  • 16. C opyright@2023Avaali.All R ightsR eserved 16 Awards and Media Recognition Avaali Media Coverage Best Implementation Partner for Renew Power (Special Jury Recognition for Financial Excellence) Top 5 Bootstrap Champs ‘The Economic Times Promising Brands 2019-2020’ Recognized by Dun & Bradstreet as the Leading SME’s of India, 2020 Business Leader of the Year awarded by world leadership congress in its 19th global edition Best Implementation Partner for Nayara Energy under the ‘Financial Excellence’ category
  • 18. C opyright@2023Avaali.All R ightsR eserved 18 Our Customers Automotive BFSI & Conglomerates Engineering & Services
  • 19. C opyright@2023Avaali.All R ightsR eserved 19 Our Customers Energy Healthcare PSU and Oil & Gas Steel, Metals & Mining
  • 20. C opyright@2023Avaali.All R ightsR eserved 20 Customer Success Stories Advanz Pharma OpenText VIM Implementation Mediclinic AP Automation Case Study Oil India AP and Source to Pay Automation Borosil OpenText VIM Implementation Tata Croma OpenText Core Archive Solution Implementation Aegas Federal RPA Implementation
  • 21. C opyright@2023Avaali.All R ightsR eserved 21 Customer Success Stories Tata Autocomp Archiving Case Study Manipal Hospitals RPA Case Study Apollo Tyres OpenText VIM Implementation Success Story Hindalco RPA Implementation Nayara Energy AP Automation MAS Holdings Archiving Case Study
  • 22. C opyright@2023Avaali.All R ightsR eserved 22 Customer Success Stories Tata Sky SSC Transformation Kalpataru Power Transmission invoice management Sun TV SAP Archiving with OpenText Bidco Africa SSC Transformation Bidco Africa Extended ECM SAP ACE awards 2018 for the financial transformation for ReNew Power http://www.avaali.com/clients/ Other Success Stories
  • 23. C opyright@2023Avaali.All R ightsR eserved 23 Our Investment in Building Thought Leadership & Skills
  • 24. C opyright@2023Avaali.All R ightsR eserved 24 Thought Leadership Initiatives Avaali conducts weekly webinars on digital transformation topics pertaining to business functions such as Supply Chain, F&A, Customer Engagement, Procurement etc. Joint Webinars Conducted in association with best of the breed solution providers namely SAP, OpenText, UI Path etc. Exclusive Roundtable events which hosts industry thought leaders (CFOs, CIOs etc) Digital Digest presenting a curated round up of voices, trends and thought leadership on digital transformation for quintessential Digital Enterprises The publication showcases content, video interviews, podcasts, news and opinions from business leaders on various topics relating to Digital. This is a publication targeted for digital audiences globally with circulation of over 20,000 every month
  • 25. C opyright@2023Avaali.All R ightsR eserved 25 Avaali Academy Our Vision To enable anyone, anywhere at any time to learn digital technologies that are likely to make a significant impact on enterprise performance. This will in turn help create jobs, and contribute to reducing the skill gap in enterprises. Our Courses Our courses are designed to ensure that highest possible industry standards. They are designed by leveraging partnerships with leading communities and organizations that have done immense research in the chosen topic. Learning Format Avaali Academy provides courses in several formats including online, classroom as well as blended formats. We work with corporates to provide trainings at their premises as well Avaali Academy is an initiative of Avaali Solutions. “To stay relevant and be most productive, workforce must train continuously” “The line between the years we learn and the years we earn has blurred”
  • 26. C opyright@2023Avaali.All R ightsR eserved • Source to Pay user group led by enterprise customers, conceptualized and hosted by Avaali • Rich resource of knowledge on innovations taking place worldwide in the S2P Domain • Knowledge sharing on good practices being adopted by Avaali’s customers • Outlook on product and solution roadmaps, next versions etc. • Continuous feedback and joint interactions to fuel back improvements 2 6 Janus
  • 27. C opyright@2023Avaali.All R ightsR eserved 27 Summary Deep understanding of GBS/SSC processes and building best in class shared services with technologies. One of the largest OpenText and Kofax ReadSoft partner for automating shared services Keen specialist in working with digital technologies like IDP, RPA, invoice automation, ECM, Content Management and digital signature. One of the largest implementation references from marquee enterprise customers across Asia, MEA and Nordics.
  • 28. C opyright@2023Avaali.All R ightsR eserved +91 80 4960 2727 info@avaali.com ILLUMINAR The Digital Enterprise Digest www.avaali.com https://twitter.com/AvaaliSolutions http://www.linkedin.com/company/avaali- solutions-pvt-ltd?trk=tyah https://www.facebook.com/AvaaliSolutions 1st Floor, SV Towers, #27, 80 Feet Road, 6th Block, Koramangala, Bangalore 560095 28