Case study about a leading telecom provider in Germany who uses ManageEngine NCM to manage 5000 devices

1. A Leading telecom
provider in
Germany uses
ManageEngine
NCM to manage
5000 devices
Reference Customer implementation

2. About the Customer
Industry Telecommunications
No. of Employees Approximately 10,000
No. of Customers 50 Million
No. Retail locations More than 200
Services Offered
Wired and Wireless data
services, Mobile internet
etc.,

3. Monitoring Requirements
Device Configuration Management
• Multi-vendor device configuration support
• Backup device configurations
• Monitor configuration changes
• Get instant notifications about configuration
changes
• Automate repetitive configuration tasks

4. How did ManageEngine NCM
fulfill their requirements

5. Configuration Backup
With NCM, you can either schedule or initiate configuration backups on demand.
An automatic versioning of backed up configurations are taken and stored securely in an
encrypted format in the database. You can also carry out side–by–side comparisons
between versions, baseline a particular version and when required, roll back to a trusted
version in a single click.

6. Real-time Change Detection
Many devices generate syslog messages whenever their configuration undergoes a change.
By listening to these messages, it is possible to detect any configuration change in the
device. Network Configuration Manager leverages this change notification feature of
devices to provide real-time change detection and tracking.

7. Instant Alerts
Once the configuration change in a device is detected, Network Configuration Manager
immediately notifies about the change in configuration. You can configure NCM to send
notifications in four different ways: via Email, SNMP Traps, Syslog Message, By generating
trouble Tickets

8. Multi-vendor Device Support
Network Configuration Manager provides an integrated solution for complete change and
configuration management for devices from multiple hardware vendors. Supports more
than 70 hardware vendors.

9. Automating configuration tasks
Configlets help in automating repetitive and time-consuming configuration tasks. Just
create a small template containing the required commands and then execute the template
for carrying out repetitive tasks for many devices, many times.

10. Thank You
prince.jabakumar@zohocorp.com