Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Global Airline giant's application performance monitoring solution!

1,872 views

Published on

See how a global airline giant uses Applications Manager to deliver seamless services to its worldwide customers.

Published in: Software
  • Be the first to comment

  • Be the first to like this

Global Airline giant's application performance monitoring solution!

  1. 1. Applications Manager helps global airline giant scale new heights!
  2. 2. About the customer • Global airline giant with operations across Europe, Americas, Africa, Middle East, Asia, and Australia. • Leading airlines with one of the largest fleets in the world. • Over 20,000 employees. • Services in over 100 destinations across the world.
  3. 3. IT team's responsibilities: • Monitor over 2000 applications and servers consistently. • Maintain and develop the server infrastructure in the organization. • Avoid unplanned outages and address downtimes immediately. • Ensure the availability of applications and their underlying components at all times.
  4. 4. Keeping in mind the impact any outage can cause to our operations and revenue, it is important to have the best monitoring solution employed to ensure uninterrupted delivery of services. " "
  5. 5. Applications Manager ensures that the global operations of the airline are not impacted by any unplanned or sudden downtimes.
  6. 6. Applications monitored with Applications Manager: • MS Exchange • IIS • MS SQL • Database queries • Linux server • File/directories • Ping • Oracle database servers • Websites • Active directory • Scripts • Web services • Windows servers
  7. 7. Before Applications Manager
  8. 8. The IT team was finding it challenging to: • Understand and manage complex setups. ✘ • Have an overall control over servers. ✘ • Ensure maximum availability and efficiency of servers. ✘ • Configure timely notifications and alerts. ✘ • Eliminate recurring issues. ✘ • Generate precise and timely reports. ✘
  9. 9. After trying out a few monitoring tools, they were still not satisfied with the performances of any. In fact, their problems kept increasing! Very expensive Limited range of supported servers Complex set-ups Poor tech support Poor integration capabilities Issues with third- party code Issues with troubleshooting
  10. 10. And then they tried Applications Manager!
  11. 11. They instantly gained complete visibility into their applications - something they lacked before.
  12. 12. Customizable Dashboards • Overall performance stats of applications in one page. Widgets to customize dashboards.
  13. 13. With health and availability history of servers, the airline was able to plan its future business operations confidently without the risk of unexpected failures. Health history Availability history
  14. 14. • Instant alerts in case of any abnormal behavior • Notify admins immediately • Troubleshoot before user experiences an issue Alarms and notifications
  15. 15. Key performance metrics  Monitoring critical performance metrics helped the airline maximize server availability and thereby server efficiency.
  16. 16. With Root Cause Analysis (RCA), their admins could not only detect faults but also eliminate them permanently, by identifying the source of the problem.
  17. 17. Reports • Analyse variations in server performances. • Better understanding of issues and troubleshooting methods. • Informed business decisions.
  18. 18. And now… • Understand and manage complex setups. • Have an overall control over servers. • Ensure maximum availability and efficiency of servers. • Configure timely notifications and alerts. • Eliminate recurring issues. • Generate precise and timely reports.
  19. 19. We tried a couple of tools but in the end, the ease of use, wide range of monitoring capabilities and a reasonable price eventually made us choose Applications Manager. Downtimes are rare and server performances now are visibly better. - IT Team “ "
  20. 20. Thank you! Download your free trial here. anugraha.benjamin@zohocorp.com

×