The document discusses the implementation of OpManager Enterprise Edition at a large manufacturing unit managing 10,000 devices across three countries, addressing issues such as lack of centralized control and knowledge sharing. With OpManager, the company achieved global monitoring with localized support, utilizing a scalable architecture for efficient device monitoring, high availability, and automation of IT processes. Additionally, the platform allows for integration with legacy systems through APIs, facilitating smoother operations and collaboration among regional teams.

1. OpManager Enterprise Edition
Reference Customer Implementation
Large manufacturing unit uses OpManager
for monitoring 10,000 devices

2. Details of Customer
• Sophisticated, large manufacturing units in 3
countries
• Altogether 10,000 devices
• Cost of downtime - $1million per hour

3. Issues faced before deploying
OpManager

4. No centralized control
IT Head
No centralized control.
I’ve to login to each
software to know the
status of each region.
Anyways, no use, I know
only English.
Country 1
4000 devices
HP Operations
Manager
Custom Scripts
OPC Messaging
Country 2
3000 Geräte
HP Network Node
Manager
OPC Messaging
国家3
3000设备
Zenoss的
OpManager的
自定义脚本

5. No knowledge sharing. IT Teams work
in silos
IT Admin
Country 1
IT Admin
Country 2
IT Admin
Country 3
I guess that team in country
1 has a script to fix this
issue. Unfortunately we
cannot use it as we are
using a different product.

6. Now what’s the case with
OpManager?

7. Global Monitoring with a Regional
Touch
IT Head
Hello
Hallo 您好
Country 1
4000 devices
HP Operations
Manager
Custom Scripts
OPC Messaging
Country 2
3000 Geräte
HP Network Node
Manager
OPC Messaging
国家3
3000设备
Zenoss的
OpManager的
自定义脚本

8. Always be in sync. with regional teams
IT Admin
Country 1
IT Admin
Country 2
IT Admin
Country 3
The script to fix this issue is
available under OpManager
Script Monitoring Template.

9. How OpManager Enterprise Edition
had made Network Management
simple for this company?

10. Scalable Probe-Central Architecture
• OpManager Enterprise Edition scales over 50,000 interfaces
or 5000 devices
• Regional teams monitor devices in their own language with
Probe
• Central processes the data sent by regional probes
irrespective of the language

11. High Availability
• Failover support for high availability and disaster recovery
• Near real-time data replication

12. Custom Script Module
• Import scripts from HP, Zenoss
• Execute VB, Linux, Powershell, Phyton scripts
OpManager

13. IT Automation Workflow
• Automate Repeated IT actions
• Automate troubleshooting L1 issues without any human
intervention
Check whether a
service is running
If not, start the
service
If unable to
start, add notes to
alarm
If service is running,
clear the alarm If started, clear
the alarm

14. API Support
• API support for integration with legacy scripts
• Integrate with Service Now
OpManager
Service
Now
API based
integration

15. Thank you
bharanikumar@manageengine.com