Presentation materials from Mumbai seminar

1. How IT Ops can monitor
and troubleshoot a hybrid cloud
infrastructure

2. By 2020, 90% of organizations
will adopt a hybrid cloud model
S o u r c e : G a r t n e r

3. • Mix of on prem, private clouds and public clouds
• Cost benefits
• Flexibility and agility
• Improved security
Why hybrid cloud

4. 32%
of IT admins get to know
performance issues from their users.
S o u r c e : M a n a g e E n g i n e A P M s u r v e y 2 0 1 6

5. • Mix of technologies (cloud computing, containers,
microservices, big data, legacy apps, etc.)
• Complex and dynamic apps.
• More moving parts.
• Lack of visibility, control and accountability.
Management is a challenge

6. • 28% of IT admins use ad-hoc monitoring scripts.
• 25% of IT admins rely on internal audits to detect issues.
• Many businesses use multiple monitoring tools
• Multiple consoles to look at.
• No proper event correlation.
• Difficulty in supporting dynamic environments.
Management challenges..

7. How can IT Ops address this challenge?

8. Integrated monitoring on premises and in the cloud
• See everything in one console (apps + infrastructure + user experience)
• No need to integrate multiple tools.

9. Supports 100+ apps out of the box
Application Servers
•WebLogic
•IBM WebSphere
•JBoss
•Tomcat
•Microsoft .NET
•Oracle AS
•VMware vFabric tc Server
•Resin
•Jetty
•Wildfly
•SilverStream
•GlassFish
•Apache Geronimo
Databases
•Oracle
•Microsoft SQL Server
•MySQL
•IBM DB2
•DB2 for i
•IBM Informix
•Sybase
•PostgreSQL
NoSQL/Big Data/In-memory
•MongoDB
•Cassandra
•Redis
•Memcached
•Couchbase
•Oracle Coherence
•Hadoop
•SAP HANA
•Oracle NoSQL
•Apache HBase

10. Supports 100+ apps out of the box
ERP
•SAP
•SAP CCMS
•Oracle EBS
•Siebel CRM
•MS Dynamics CRM
•MS Dynamics AX
Middleware & Messaging
•IBM WebSphere MQ
•WebSphere MQ Message
Broker
•MS BizTalk
•MS Lync Server
•MS SharePoint
•MS Exchange
•Windows Azure Service Bus
•MSMQ
•WebLogic Integration Server
•Oracle Tuxedo
•VMware vFabric RabbitMQ
•Apache Kafka
•Apache ActiveMQ
Cloud Apps
•Private clouds
•Public cloud platforms
•Amazon AWS
•Windows Azure
•Openstack

11. Supports 100+ apps out of the box
Virtualization
•VMware
•ESX/ESXi
•Horizon View
•Microsoft
•Hyper-V
•Citrix
•XenServer
•XenApp
•Containers
•Docker
Servers
• Windows
• Linux
• Solaris
• IBM AIX
• IBM AS400
• HP-UX/Tru64 Unix
• FreeBSD
• Novell
• Mac OS
Web Servers/Services
• Microsoft IIS
• Nginx
• Apache Solr
• Apache
• Web Services (SOAP)
• Active Directory
• Ceph Storage
• PHP
• JMX
• SNMP
• LDAP, DNS, FTP/SFTP
• Http urls
• URL Sequence
• REST APIs
• HAProxy

12. Map application dependencies

13. Discover resources faster

14. Visualize dependencies between application
elements

15. Holistic view of the business service

16. Performance of the business service

17. Track resources that support a business service

18. Find faults faster

19. Alarms Tab - View all your alarms in one place

20. Quickly analyze root cause of issues

21. Proactively detect errors with dynamic
baselines

22. Code-level diagnostics

23. Take corrective actions

24. • Email and SMS notifications
• Log a ticket to ServiceDesk Plus, ServiceDesk Plus MSP and ServiceNow
• Send SNMP traps
Notifications

25. Notification actions

26. • Start/Stop/Restart VMs
• Start/Stop/Restart EC2 Instance
• Java heap/thread dump, garbage collection
• Execute MBeans
• Execute corrective programs - Batch/Shell/Perl Scripts
• Start/Stop/Restart Windows Service
• Start/Stop/Restart Docker container instances
Automate corrective actions

27. Set up corrective actions

28. 250+ pre-built reports

29. Downtime Summary Report

30. Trend analysis reports

31. Forecast Report

32. Capacity Planning

33. Customize Dashboards

34. • Available in 3 editions
• Professional - monitors up to 250 applications
• Enterprise - All features of professional + distributed monitoring + failover
• Free - Monitors up to 5 apps.
• REST APIs
• SLA management
• Mobile apps (ioS and Android)
• Integrates with OpManager
A few other points

35. • End-to-end visibility
• Continuous monitoring of on premises and cloud environments
• Apps + infra + UX stats in a single console
• Automated discovery and dependency mapping
• Intelligent alerts
• Affordable - starts at $945/year for monitoring up to 25 apps
Why Applications Manager

36. Customer success stories

41. Thank you
eval-apm@manageengine.com
www.manageengine.com/apm