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Monitoring Apps & Networks in a Cloud-Centric World at Gartner IOSS 2016

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Cloud and mobile technologies are changing your network, from where services are hosted to where they are consumed. These trends have profound implications for application delivery, network architectures and diagnostic techniques. We’ll discuss three case studies from organizations that are undergoing, and managing, the transition to a cloud-centric network.

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Monitoring Apps & Networks in a Cloud-Centric World at Gartner IOSS 2016

  1. 1. 0 Monitoring Apps & Networks in a Cloud-Centric World Nick Kephart, Head of Product Marketing ThousandEyes
  2. 2. 1 Networks Are Changing “A good portion of apps no longer are in the data center. They’re in the public cloud. MPLS wasn't made for that.” “It's all about the cloud. It all starts with the cloud.” Andrew Lerner Research VP, Networking, Gartner
  3. 3. 2 Where Are Your Apps Consumed Today? 5.5 9%minutes on mobile during workday million new connected things daily of US workers telecommute at least half time 65
  4. 4. 3 Where Are Your Apps Hosted Today? 41.3 16.22016 2020 Gartner Predicts 2016 Software AdoptionApril 2016 JP Morgan: 207 CIOs with $600M+ budgets Self-HostedCloud 1000 Tipping Point for SaaSWorkload Shift to IaaS 2016 2017 2019 CRM HCM Office Productivity
  5. 5. 4 Toward a Cloud-Centric Network Network is a “Black Box” not addressed by legacy tools Today — Chaotic Enterprise Data Center Internet Mobile ISPs CDNs DNS Consumers Home Office Enterprise Branch Office ? ? ? ? ? ? ?
  6. 6. 5 Leading to New App Delivery Methods Akamai 2014 40% of enterprises run majority of apps over the Internet Using CDNs, DDoS mitigation, WAN acceleration
  7. 7. 6 New Network Architectures 55%of enterprises still backhaul at least half of Internet traffic 30%of enterprises still expected to deploy SD-WAN by 2019 Gartner Predicts 2016; Metzler State of the WAN 2015
  8. 8. 7 And New Diagnostic Techniques 50%of enterprises find frequent gaps in WAN visibility Shift to monitoring that supports multi-vendor, hybrid architectures Metzler State of the WAN 2015
  9. 9. 8 Cloud-Centric Networks in the Real World
  10. 10. 9 App Delivery: Transition to Cloud Services CONSUMER GOODS Global 500 packaged goods giant Transitioning to cloud-based Sharepoint for over 100,000 employees Testing for availability, user experience and connectivity
  11. 11. 10 Architecture: Planning for Hybrid WAN FINANCIAL SERVICES Leading market data firm Global MPLS network, adding direct Internet access Implemented branch office monitoring of cloud apps and Cisco UC to plan the architectural transition
  12. 12. 11 Diagnostics: Teleworker Troubleshooting HEALTHCARE Fortune 500 health insurer Shift to telecommuting for customer support Implemented end-user performance for 100s of employees to troubleshoot LAN, WAN and Internet issues
  13. 13. 12 Visibility into Every Network Segment Finding Root Cause in Under 2 Minutes
  14. 14. 13 Managing the Transition to Cloud • Large global corporation has deployed Salesforce.com throughout the organization • Certain users are complaining about very bad user experience • The problems seem intermittent—the hardest problems to solve THE PROBLEM
  15. 15. 14 Detect an Issue in Real Time Cannot reach Salesforce.com
  16. 16. 15 Check if it’s the Application or the Network Packet loss to Salesforce.com
  17. 17. 16 Packet loss at upstream ISP for Salesforce.com Identify Root Cause in Less Than 2 Minutes
  18. 18. 17 Resolve Problem Faster with Interactive Sharing
  19. 19. 18 Network Effect: Win-Win Scenario Cloud providers use ThousandEyes to solve customer side issues Enterprises use ThousandEyes to monitor their infrastructure and providers ThousandEyes is the operational connection between the Enterprise and the Cloud Internet Enterprise Cloud Provider
  20. 20. 19 About ThousandEyes Founded by network experts; strong investor backing Recognized as an innovative new approach ThousandEyes delivers network intelligence into every network. Relied on for critical operations by leading enterprises 27 Fortune 500 5 top 5 SaaS Companies 4 top 6 US Banks
  21. 21. 20 Relied on by Leading Enterprises

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