To drive Everyday Innovation, two kinds of capabilities must be developed: people and organizational.

1. Next Slide 
Learning and Innovating
in Every Moment
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A pessimist sees the
difficulty in every
opportunity, an optimist
sees the opportunity in
every difficulty
Winston S. Churchill

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Facts
Insights
Hypothesis

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Facts
1 2 3 4
Who What Where Where

5. Insights
Why
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Hypothesis
1
How might we …
2
What if …

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Let’s Map to
Product Design
Question Phases
Facts
Insights
Hypothesis What if?
Product Design Tools
Journey Mapping, User Research
& Interviews, Product Metrics
User Testing & Interviews,
Prototyping, In-app Feedbacks
Prototyping, A/B Testing

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Warning Signs
Leaping to solutions Analysis paralysis
Perfectionism

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Thank You
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