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Mahan Sepehrifar 
Amir Hossein Semsarzadeh 
Amin Dehdarian
 A model of organizational learning 
 A model of crisis construction 
Why Hyundai??? 
 Leader automaker on its own despite the global 
shakeout 
 Increasing production more tan tenfold every decade 
 Largest automobile producer in a developing 
country
1. How to move from imitative ”learning by doing” to 
innovative “learning by research”? 
2. Difference between learning in catching-up process 
in a developing country and a developed one? 
3. Crisis construction is useful for OL? 
4. Can these models be imitated? 
5. Any implications?
 Source: Crossan (1995)
 Source: Daniel Kim (1993)
 Ability of a firm to recognize the value of 
new, external information, assimilate it, 
and apply it to commercial ends (Cohen 
& Levinthal . 1990)
Absorptive 
Capacity 
R&D Spending 
Technological 
Opportunity 
 Source: Cohen & Levinthal (1990) 
Appropriability 
Competitor 
Interdependence
Own R&D 
 Source: Cohen & Levinthal (1990) 
Technical 
Knowledge 
Absorptive 
Capacity 
Spillovers of Competitors 
Knowledge 
Extraindustry Knowledge
Anderson’s ACT model Ryle’s classifications 
Declarative knowledge 
Knowing that sth. 
“Exists” 
Tacit 
Procedural knowledge 
Knowing “How” it 
operates 
Explicit
Tacit 
knowledge 
Socialization Externalization 
Internalization Combination 
Tacit 
knowledge 
Explicit 
knowledge 
Explicit 
knowledge 
To 
From
Source: Nonaka (1994)
 Need to tacit & explicit knowledge 
 Elevating the level of ACAP 
 External or internal
 Pre-crisis era 
 Agreement with Ford 
 Transferring packaged technology 
 Training of Hyundai engineers 
 Results: 
 Translating explicit knowledge to tacit knowledge 
 Valuable migratory knowledge 
 Higher prior knowledge level
 Phase 1 (Internal crisis in the absence of external crisis) 
 Complete plant construction in shortest time 
 Acquire a production capability in shortest time (For 
production members) 
 Prior knowledge base 
 Intense interaction among the members 
 Reassembling cars for routinization 
 Intensity of effort 
 16 hours a day, seven days a week
 Phase 2 
 Shift from assembly production to development of locally 
designed cars (By government) 
 Assimilating the imported foreign technology ASAP 
 Prior Knowledge base 
 Studying all related literature 
 Licensing agreements with Italdesign & Mitsubihi 
 Approaching 26 firms to receive unpackaged sources 
 Hiring a manager to put knowledge together 
 Intensity of effort 
 Intensive interaction among members (in Italy)
 Phase 3: Translating external crisis to internal 
 Oil crisis 
 Developing next generation FF car and tripling production 
 Prior knowledge base 
 Approaching Mitsubishi for licenses 
 Studying about CAM/CAD 
 Studying Catia package for expanding knowledge 
 Intensity of effort 
 14 months for internalizing literature 
 36 months of hard preparatory work
 Phase 4: Internal Crisis 
 Becoming independent 
 Developing a state-of-the-art engine 
 Prior knowledge base 
 Opening R&D centers and doing research 
 Recruiting Korean-American engineers from US 
 Collecting all English & Japanese literature 
 Agreement with British Ricardo Engineering for technical training 
 Intensity of effort 
 Dividing taskforce to do research 
 14 months of trial & error before first prototype and 11 broken ones!
Knowledge source and 
complementarity 
Experience 
 Source: Zahra & George (2002) 
Competitive 
Advantage 
Strategic Flexibility 
Innovation 
Performance 
Social 
Integration 
Mechanism 
Regimes of 
Appropriability 
Absorptive Capacity 
Activation 
Triggers 
Potential Realized 
Acquisition 
Assimilation 
Transformation 
Exploitation
1. Catching-up firms in developing countries reverse 
the sequence of R,D,E of advanced countries 
2. Migratory knowledge that is available for catching-up 
firms, gives rise to prior knowledge base 
3. Crises were constructed proactively rather than 
reactively 
4. Past successes in transforming crises into creative 
learning evoke the self-confidence that leads to 
further risk-taking by crisis construction
 Can Hyundai also use crisis construction for 
pioneering? 
 Can catching-up firms in other countries emulate 
Hyundai’s learning model? 
 What are the benefits and risks of internal crisis 
against external ones?
Organizational learning and technology development

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Organizational learning and technology development

  • 1. Mahan Sepehrifar Amir Hossein Semsarzadeh Amin Dehdarian
  • 2.  A model of organizational learning  A model of crisis construction Why Hyundai???  Leader automaker on its own despite the global shakeout  Increasing production more tan tenfold every decade  Largest automobile producer in a developing country
  • 3. 1. How to move from imitative ”learning by doing” to innovative “learning by research”? 2. Difference between learning in catching-up process in a developing country and a developed one? 3. Crisis construction is useful for OL? 4. Can these models be imitated? 5. Any implications?
  • 4.
  • 6.
  • 7.  Source: Daniel Kim (1993)
  • 8.  Ability of a firm to recognize the value of new, external information, assimilate it, and apply it to commercial ends (Cohen & Levinthal . 1990)
  • 9. Absorptive Capacity R&D Spending Technological Opportunity  Source: Cohen & Levinthal (1990) Appropriability Competitor Interdependence
  • 10. Own R&D  Source: Cohen & Levinthal (1990) Technical Knowledge Absorptive Capacity Spillovers of Competitors Knowledge Extraindustry Knowledge
  • 11.
  • 12. Anderson’s ACT model Ryle’s classifications Declarative knowledge Knowing that sth. “Exists” Tacit Procedural knowledge Knowing “How” it operates Explicit
  • 13. Tacit knowledge Socialization Externalization Internalization Combination Tacit knowledge Explicit knowledge Explicit knowledge To From
  • 14.
  • 15.
  • 17.  Need to tacit & explicit knowledge  Elevating the level of ACAP  External or internal
  • 18.
  • 19.  Pre-crisis era  Agreement with Ford  Transferring packaged technology  Training of Hyundai engineers  Results:  Translating explicit knowledge to tacit knowledge  Valuable migratory knowledge  Higher prior knowledge level
  • 20.  Phase 1 (Internal crisis in the absence of external crisis)  Complete plant construction in shortest time  Acquire a production capability in shortest time (For production members)  Prior knowledge base  Intense interaction among the members  Reassembling cars for routinization  Intensity of effort  16 hours a day, seven days a week
  • 21.  Phase 2  Shift from assembly production to development of locally designed cars (By government)  Assimilating the imported foreign technology ASAP  Prior Knowledge base  Studying all related literature  Licensing agreements with Italdesign & Mitsubihi  Approaching 26 firms to receive unpackaged sources  Hiring a manager to put knowledge together  Intensity of effort  Intensive interaction among members (in Italy)
  • 22.  Phase 3: Translating external crisis to internal  Oil crisis  Developing next generation FF car and tripling production  Prior knowledge base  Approaching Mitsubishi for licenses  Studying about CAM/CAD  Studying Catia package for expanding knowledge  Intensity of effort  14 months for internalizing literature  36 months of hard preparatory work
  • 23.  Phase 4: Internal Crisis  Becoming independent  Developing a state-of-the-art engine  Prior knowledge base  Opening R&D centers and doing research  Recruiting Korean-American engineers from US  Collecting all English & Japanese literature  Agreement with British Ricardo Engineering for technical training  Intensity of effort  Dividing taskforce to do research  14 months of trial & error before first prototype and 11 broken ones!
  • 24.
  • 25. Knowledge source and complementarity Experience  Source: Zahra & George (2002) Competitive Advantage Strategic Flexibility Innovation Performance Social Integration Mechanism Regimes of Appropriability Absorptive Capacity Activation Triggers Potential Realized Acquisition Assimilation Transformation Exploitation
  • 26. 1. Catching-up firms in developing countries reverse the sequence of R,D,E of advanced countries 2. Migratory knowledge that is available for catching-up firms, gives rise to prior knowledge base 3. Crises were constructed proactively rather than reactively 4. Past successes in transforming crises into creative learning evoke the self-confidence that leads to further risk-taking by crisis construction
  • 27.  Can Hyundai also use crisis construction for pioneering?  Can catching-up firms in other countries emulate Hyundai’s learning model?  What are the benefits and risks of internal crisis against external ones?

Editor's Notes

  1. در 1 نیازی به زبان نیست و با مشاهده، تقلید (imitation) تمرین (practise)، OJT دانش را فرا می گیرند پس یادگیری از طریق دانش به اشتراک گذاشته را سوشیالیزشن می گویند در 4 به کمک فرآیندی های social (اجتماعی) مثل meeting و صحبت تلفنی. در این فرآیند با مرتب کردن، اضافه گردن، دسته بندی کردن و بازنویسی کردن می توان به علم جدیدی دست یافت