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1 of 18
Role of
-Nikunj G Katkoria
-NIT Surat
Firms attempt
Inform
Persuade
Remind
Represents the
voice of the
company
Companies show consumers
Product
is used
How
When
WhereWhom
Why
Consumers can learn
Who makes the product
What the company stand
for
What the brand stand for
Consumer can get
an incentive
for trial or use
Marketing
Communication
Objectives
Brand
Equity
Loyalty
Awareness
Familiarity
Associations
Image &
Personality
Availability
Preference
Closing the gap
So this is the role of marketing C
O
M
M
U
N
I
C
A
T
I
O
N

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16 1 (what is the role of marketing communications)