2. | COMPANY PROFILE 2014
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Dominant Transformation Cleaning Services cc (DTC Services) was established in March 2010. DTC Services operates across all nine South African provinces as well as cross border, consisting of a Since its inception, the company has matured into a successful and dependable transport company with a large fleet that can be utilized on various projects.
Customer orientation: - We ensure our future through the success of our customers. Latest technologies, innovative solutions, highest quality standards and solid experience are our contribution to our customer’s success. We value honesty and reliability and are not interested in offering our customers anything less that dedication to our values.
The company aims to maintain and grow on its high profile in the market by:
Maintaining service excellence
Providing superior transport solutions according to each
customer’s needs
Treating staff and customers with respect and honesty
Developing new and innovative ways to safely and cost
effectively transport cargo
Offering customers a dedicated, personalized service
The owner, Nico Reyneke, has more than 23 years’ experience in the building industry and started out with a few trucks to help him clean and remove rubble from building sites. After many requests from building contractors and sites to rent his trucks, he become conscious of the fact that he never had his trucks to use for his own purpose, as someone else was always renting it. This was when he apprehended a need in the market for transport services delivered through customer services excellence at affordable rates. His fleet as well as his scope of practice expanded rapidly as DTC Services became well known as a transport company who can be relied on to deliver any commodity of any size on time.
Our Logistics Manager, Johan Small, joined the DTC – Team early 2014 and has already established many solid business relationships. Johan has 34 years’ experience in the transport industry as operations and logistics manager with Transnet and Bombardier SA.
Coming from different backgrounds, these two partners combined their skills and became this dynamic team that brings together a wealth of experience from a business and professional perspective.
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Both principals have vast experience in the service industry and the knowledge gained in this environment affords the business an advantage in terms of providing service excellence.
Management has previous experience in the transport industry, fleet management, drivers, Logistic Management, Engineering, Project Management, accounts and Customer liaising.
DTC Services’ administrators, be it office, IT, Legal or financial, are highly skilled personnel with an eye to detail and a passion for doing all their duties accurate and timeous.
DTC Services has a good number of highly experienced personnel who all work well together as a team to overcome any obstacle to complete every project, big or small with the highest standard and quality. The team pride themselves on being professional, accountable and trustworthy. Where necessary, we will incorporate the services of various subcontractors with whom we have established outstanding working relationships and have proven their reliability and dedication to deliver a service on exceptional service.
Management ensures that everyone involved with each contract, understands the importance of road safety as well as general safety on sites and encourages workers to take pride in their personal protection equipment and to have a positive behavior with no compromise. Our drivers lead by example and discourage negative behavior towards safety standards. It is one of DTC Services’ top priorities to keep employees, subcontractors and the public save while transporting various commodities.
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DTC Services believes that communication and proper collection of information is the key to ensure each and every project runs smoothly for the duration of the contract. We are constantly looking at ways to optimize and streamline our processes, systems and programs, to eliminate any waste throughout operations and the value chain.
DTC Services also believes that regular communication accompanied by proper service, prevents customer churn and sustain long lasting relationships.
We therefore, strive to keep our informational brochures as well as our website up to date and ensure that it reaches the correct audience.
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.DTC Services’ References of recently completed projects / contracts:
Contact Person: DR. Manonga – 012 811 5040 (Capacity: CEO and owner of Clear Choice Builders)
Contact Person: Michelle Pelser – 071 641 4376 (Capacity: - Senior Operator)
Contact Person: Mike Hurst – 071 452 3598 (Capacity: - Yard Manager of Boss Scaffolding)
Contact Person: - Ed Murray – 083 230 5956 (Capacity: - CEO and owner of Blackdog Logistics