1. WORK2218 Group
Case Study
Tutor: Lucy Yang
Bec, Daryl, Marc, Mariel, Nelson

2. AGENDA
Bec: Case and Model Overview
Mariel: Case analysis
Nelson, Daryl: Solutions and Changes
Marc: Practicality and Limitations
Case overview
Model overview
Case analysis
Solutions and
changes
Practicality and
Limitations

3. Case Overview
Sydney Consulting Group (SCG)
Provide Expertise
•
Big Monetary Inc (BM)
Divesting Big Venture Capital
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Case overview
Model overview
Case analysis
Solutions and
changes
Practicality and
limitations

4. "Team Effectiveness Model"

5. Characteristics of Team Excellence
Larson and LaFasto found there are 8 characteristics
consistently associated with team excellence.
1.
Clear, elevating goal
2.
Results driven structure
3.
Competent team members
4.
Unified commitment
5.
Collaborative climate
6.
Standards of excellence
7.
External support and recognition
8.
Principled leadership
Case overview
Model overview
Case analysis
Solutions and
changes
Practicality and
limitations

6. Why are the teams ineffective?
We can utilise Tannenbaum, Beard and Salas'
"Team Effectiveness Model" to identify where
the team has gone wrong.
Case overview
Model overview
Case analysis
Solutions and
changes
Practicality and
limitations

8. 1. Organisational context
The organisational context of the teams,
including:
Disparate locations
Poor communication processes
Resource scarcity
Time constraints
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accumulate to team ineffectiveness.
Case overview
Model overview
Case analysis
Solutions and
changes
Practicality and
limitations

10. 1. Difficulties in task characteristics
 The teams are struggling to complete their
usual business activities, while working on
the divestment
 The consulting team has poor task
organisation, causing resistance towards the
divestment project.
Case overview
Model overview
Case analysis
Solutions and
changes
Practicality and
limitations

12. 2. Individual Characteristics
Gladstein (1997) reveals that teams with better
individual task proficiency perform better.
However, the individuality of team members
can bring about cultural clashes.
Personality variables, including poor sociability
and likability of the teams are the cause of
their ineffectiveness.
Case overview
Model overview
Case analysis
Solutions and
changes
Practicality and
limitations

14. 3. Poor team cohesiveness &
processes
The characteristics of the team, in particular its
homogeneity, is lacking, as seen in the
workshops and meetings with the
representatives.
They are concerned with the issues of their
individual teams, not as a collective team
working on the divestment.
Case overview
Model overview
Case analysis
Solutions and
changes
Practicality and
limitations

15. Team processes...
'...the interaction, communication, decisionmaking, conflict resolution and problem
solving of the team.'
The teams have poor team processes:
 Poor communication
 Reluctance to cooperate
 Time constraints
Case overview
Model overview
Case analysis
Solutions and
changes
Practicality and
limitations

16. Solutions and change
Things to improve:
 Communication
 Leadership Roles and Influences
 Team Culture/ Motivation
Case
overview?
Model overview
Case analysis
Solutions and
changes
Practicality and
limitations

17. How to better Communication
 Selection of better mediums for the right task
and context
Case
overview?
Model overview
Case analysis
Solutions and
changes
Practicality and
limitations

18. Leadership Roles and Influences
 Team Management
 Time Management
Case
overview?
Model overview
Case analysis
Solutions and
changes
Practicality and
limitations

19. Limitations to and Practicality
Problems for Our Solutions
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Increased communication through online
channels is easiest to implement
Resource constraints (both time and
financial) may be an issue for several of the
proposed solutions
The design of any social or team building
activity is crucial, as it must not appear to
employees as a bureaucratic exercise rather
than a legitimate social activity or the
situation will likely be worse
Case overview
Model overview
Case analysis?
Solutions and
changes
Practicality and
limitations