13. Design is the product
Technology,
Strategy,
& other support system
are invisible
14.
15. Experience design (XD) is the practice of
designing products, processes, services,
events, omnichannel journeys, and
environments with a focus placed on the
quality of the user experience and culturally
relevant solutions.
XD by definition
23. Design & Test at all stages, early and often
Illustration by Brad Colbow
Gathering Requirement Functional & Non-functional
requirement,
Database modelling
Design & Test Code
24. Think Big Start Small Iterate fast
3 steps to create an informed design
25. Understanding ecosystem
Think Big Start Small Iterate fast
1. Defining the problem
Understand the high level vision
Identifying the problem
Brainstorming with the team
Know Competition, risk
28. Can be used to validate or disprove design decisions.
Allow us to vet and prioritize feature requests.
Are an inspiration in ideation.
Why Persona?
29. Think Big Start Small Iterate fast
3. User Journey
Identify the touchpoints
30. Think Big Start Small Iterate fast
User Journey of Traveller
31. 1. Design flows and not screens
Think Big Start Small Iterate fast
32. 2. Design concepts
Think Big Start Small Iterate fast
● Get 3-4 ideas.
● Refine it to 2
● Add details
● Final - let the best idea shine
and add detail
33. More ideas = Better Design
Think Big Start Small Iterate fast
Uncover the requirements
Test early and fix it
34. Think Big Start Small Iterate fast
1.Validate your
assumptions
Uber has become an epitome of entrepreneurship.
I had this small stint working as consultant for a startup company before joining here, what you ask them they would say like uber. Any discussion would turn to uber. I was showing them a concept, they said there is something wrong in this. I asked can you tell me whats that, and he said’something is missing, its not like uber’.
It’s become a perfect example of product design. So now i am going to take UBER as example here.
Its like Iceberg
Write down requirement - use cases, user stories.
I was given 50 use cases and was asked to design it. When I asked him to explain more, he opened the use case folder and starting going through. I didnt wanted to cut him immediately. But actually he made no sense to me. I said -
I cannt get a starting point till I understand the ecosystem and what is it you are trying to acheive/solving. He explain me the ecosystem, but he had no idea the value that was to be creating or the problem to be solved by this product.
Ux is not a process, the same way Ux is not confined to a team, its mindset and culture that can be built across the team. Here are ways how we can build that culture.
Design & test at all stages before, during these stages
For Storyboards are something like this -
You must create a shared understanding. This is in order for the project's stakeholders to have a shared vision of success and the objectives of a project. It also saves on extra work and disagreements about what was agreed later in the project.
Once you have your findings, you can build a simple PowerPoint to report on them. Bring all the stakeholders together and feedback. Go through the areas of commonality, the important areas and the areas of conflict. Get them to agree together on a way forward. The idea is to offer your stakeholders space to check if you've understood their needs and to appreciate the needs of the project as a whole.
For Storyboards are something like this -
Understanding how the user interacts with systems through all the channels
Example of Uber
Its something like scenario.
Building a Flow with Users in Mind
For example, if you are designing a business intelligence tool that allows users to create reports and share them, you will want to have at least two flows: one flow for the Data Consumer (i.e. the user receiving/reviewing the reports) and an entirely separate flow for the data analyst (i.e. the user building/sharing the reports).
Benefits:
Validating the ideas.
The ‘show and tell’ approach uncovers the requirement
He is french writer and poet.
Each product you develop is about solving a problem.