The document outlines the 5 Cs of crisis management: 1) Circumvent, which involves strategic withdrawal to avoid stress and save resources. 2) Compete, playing to win when there is no other option. 3) Concede, which means accommodating others' concerns rather than your own and being willing to sacrifice. 4) Compromise, an interim solution that requires give and take. 5) Collaborate, uniting against a common enemy and accepting what cannot be changed. The document was written by T. James Joseph, a life coach and trainer.