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Social media is valuable for
businesses of any size or
industry, and finding customers
on social media has a direct impact
on sales and your bottom line.
Source: Sprout Social
Source: Sprout Social
Start with a strategy
‣ Set your goals & objectives
‣ Conduct a social media audit
‣ Choose the right metrics to measure success
‣ Get social analytics & reporting tools
‣ Select which platforms are right for you
‣ Create a content calendar
Goals & objectives
Chose an objective:
‣ Increase brand awareness
‣ Increase community engagement
‣ Increasing website clicks
S.M.A.R.T. goal framework:
‣ Specific
‣ Measurable
‣ Attainable
‣ Relevant
‣ Timely
Social media audit
‣ Create a document for your audit
‣ Track down all your social media accounts
‣ Make sure each account is complete and on brand
‣ Understand the audience for each network
‣ Centralize channel ownership and passwords
‣ Compare yourself to competitors
‣ Don’t forget your website, blog, Google listing
Metrics
Ask:
‣ Does it align with my objectives?
‣ Does it help me make decisions?
‣ Do I have the capacity to measure it
effectively?
Can include:
‣ Reach
‣ Audience engagement
‣ Site traffic
‣ Leads generated
‣ Sign-ups and conversions
‣ Revenue generated
Social analytics & reporting tools
Some options:
‣ Sprout Social
‣ Snaplytics
‣ Iconosquare
‣ Buzzsumo
‣ Google Analytics
Which platforms are right for you?
‣ Choose 1 or 2 where your audience is
‣ Lean the rules
‣ Adapt your content to the platform
‣ Monitor and respond
‣ Identify and follow influencers
Content calendar
80-20 rule:
Use 80 percent of your content to inform,
educate, or entertain your audience and
20 percent to promote your brand or sell
your products.Sprout Social
Create great content
‣ Build relationships with engagement
‣ Share compelling visuals whenever you can
‣ Focus on quality over quantity
‣ Create great visuals
‣ Combine organic with paid
‣ Learn about hashtags
Look, learn,
copy, get inspired
by others (not just in your industry)
Do a few things
really well,
and grow from there.
Questions?
Photo: Véronique Debord-Lazaro on Flickr
@myklroventine
mykl@orangejackalope.com
Background Photo: CG Masters on Flickr
orangejackalope.com smbmsp.org
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How to Develop a Social Media Strategy for Your Business

  • 1. Photo: Thomas Hawk on Flickr
  • 2. Social media is valuable for businesses of any size or industry, and finding customers on social media has a direct impact on sales and your bottom line.
  • 5. Start with a strategy ‣ Set your goals & objectives ‣ Conduct a social media audit ‣ Choose the right metrics to measure success ‣ Get social analytics & reporting tools ‣ Select which platforms are right for you ‣ Create a content calendar
  • 6. Goals & objectives Chose an objective: ‣ Increase brand awareness ‣ Increase community engagement ‣ Increasing website clicks S.M.A.R.T. goal framework: ‣ Specific ‣ Measurable ‣ Attainable ‣ Relevant ‣ Timely
  • 7. Social media audit ‣ Create a document for your audit ‣ Track down all your social media accounts ‣ Make sure each account is complete and on brand ‣ Understand the audience for each network ‣ Centralize channel ownership and passwords ‣ Compare yourself to competitors ‣ Don’t forget your website, blog, Google listing
  • 8. Metrics Ask: ‣ Does it align with my objectives? ‣ Does it help me make decisions? ‣ Do I have the capacity to measure it effectively? Can include: ‣ Reach ‣ Audience engagement ‣ Site traffic ‣ Leads generated ‣ Sign-ups and conversions ‣ Revenue generated
  • 9. Social analytics & reporting tools Some options: ‣ Sprout Social ‣ Snaplytics ‣ Iconosquare ‣ Buzzsumo ‣ Google Analytics
  • 10. Which platforms are right for you? ‣ Choose 1 or 2 where your audience is ‣ Lean the rules ‣ Adapt your content to the platform ‣ Monitor and respond ‣ Identify and follow influencers
  • 11. Content calendar 80-20 rule: Use 80 percent of your content to inform, educate, or entertain your audience and 20 percent to promote your brand or sell your products.Sprout Social
  • 12. Create great content ‣ Build relationships with engagement ‣ Share compelling visuals whenever you can ‣ Focus on quality over quantity ‣ Create great visuals ‣ Combine organic with paid ‣ Learn about hashtags
  • 13. Look, learn, copy, get inspired by others (not just in your industry)
  • 14. Do a few things really well, and grow from there.
  • 16. @myklroventine mykl@orangejackalope.com Background Photo: CG Masters on Flickr orangejackalope.com smbmsp.org GET THE SLIDES: http://bit.ly/smtips-mnfea