This presentation covers Discovery and Ambient Awareness, and what we can learn from kids and having been a kid.

20. Realizing that product know-how and great customer service are market differentiators, The Home Depot wanted a simple way to celebrate wins, share product knowledge and increase associate engagement . That's why they partnered with Leverage Software to launch The Warehouse, an internal community that enables employees to find and share information fast so they can better serve customers and create profitable relationships. Ingram Micro is the largest technology distributor in the world, and has created four business-to-business partner networking sites on the Leverage Software platform. The four sites are designed to complement Ingram Micro's existing partner communities, bringing additional partnership and networking opportunities to thousands of Ingram Micro solution providers across the U.S. and Canada who specialize in providing IT solutions to government agencies, educational institutions, small and mid-size businesses, and large global enterprises. HP realizes that frictionless Customer Service and Support are critical to their success. In order to enable customers to support each other , Jason launched Blade Connect on the Leverage Software platform. In addition to support, Jason wanted to spark innovation and accelerate the sales process . HP realizes these benefits through Blade Connect. Blade Connect is about getting answers in a fast and reliable way, which has a positive impact on the bottom line.