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Christian Vatter

Christian Vatter

147 Followers
7 SlideShares 1 Clipboard 147 Followers 33 Followings
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7 SlideShares 1 Clipboard 147 Followers 33 Followings

Personal Information
Organization / Workplace
Berlin Area, Germany Germany
Occupation
Founder & Managing Director at Rlevance Consulting
Industry
Advertising / Marketing / PR
Website
www.rlevance.com
About
Commercial psychologist who helps companies to create sustainable bonds with their audience through branding and communication, services and customer experience, and physical spaces. An expert in Branded Customer Experience. Three principles guide my work: - Companies that create value for people are valued by these people in return. - How companies make people feel is more important than what they say about themselves. - Promise and fulfillment are two sides of the same coin, communication and experience need to be planned together.
Contact Details
Tags
branding service design brand experience marketing strategy branded customer experience service branding marketing brand strategy brand brand psychology brand positioning brand building experience design brand management experience branding customer experience easyjet airline lufthansa communication brand user experience next conference service experience camp brand utility strategic planning brand ux positioning start up
See more
Presentations (7)
See all
The Essentials of Brand Strategy - General Assembly Class
9 years ago • 5450 Views
Brand Services – A user centric marketing tool
9 years ago • 7963 Views
The Experience is the Message – Creating Unique Airline Brand Experiences
8 years ago • 11725 Views
Service Design Global Conference 2014 –  Best Slides
8 years ago • 2481 Views
Branded Customer Experience – Bridging promise and fulfillment
7 years ago • 2237 Views
Service Branding – Designing for distinction
7 years ago • 5400 Views
The Essentials of Brand Building
2 years ago • 193 Views
Likes (12)
See all
PSFK Future of Advertising Report
PSFK • 6 years ago
Aviophobe Flight Experience Improvement
Christof van der Merwe • 8 years ago
Key Pillars for Delivering Effortless Customer Service
Salesforce • 8 years ago
Royal Alberta Museum - Cynefin Framework and Polarity Management Workshop
Angie Tarasoff • 8 years ago
Design Thinking - Bootcamp
Jan Schmiedgen • 9 years ago
The Ultimate Checklist Before Uploading Your Video to Youtube
Framebench • 8 years ago
Folgst du noch oder formst du schon? Über Brands und UX Design
Rupert Platz • 8 years ago
Visual Definitions of User Experience
Gena Drahun • 9 years ago
Destination marketing has changed - how to make it in digital, mobile and new travel behaviour
Tine Thygesen • 8 years ago
SxSW 2013: Behavior Change as Value Proposition
Chris Risdon • 9 years ago
Mach dich nützlich und sieh gut aus dabei! Wie digitale Branded Services nachhaltigere Markenerlebnisse möglich machen
Rupert Platz • 9 years ago
December 2012 cultural fuel trend report
Leo Burnett Frankfurt • 10 years ago
  • Activity
  • About

Presentations (7)
See all
The Essentials of Brand Strategy - General Assembly Class
9 years ago • 5450 Views
Brand Services – A user centric marketing tool
9 years ago • 7963 Views
The Experience is the Message – Creating Unique Airline Brand Experiences
8 years ago • 11725 Views
Service Design Global Conference 2014 –  Best Slides
8 years ago • 2481 Views
Branded Customer Experience – Bridging promise and fulfillment
7 years ago • 2237 Views
Service Branding – Designing for distinction
7 years ago • 5400 Views
The Essentials of Brand Building
2 years ago • 193 Views
Likes (12)
See all
PSFK Future of Advertising Report
PSFK • 6 years ago
Aviophobe Flight Experience Improvement
Christof van der Merwe • 8 years ago
Key Pillars for Delivering Effortless Customer Service
Salesforce • 8 years ago
Royal Alberta Museum - Cynefin Framework and Polarity Management Workshop
Angie Tarasoff • 8 years ago
Design Thinking - Bootcamp
Jan Schmiedgen • 9 years ago
The Ultimate Checklist Before Uploading Your Video to Youtube
Framebench • 8 years ago
Folgst du noch oder formst du schon? Über Brands und UX Design
Rupert Platz • 8 years ago
Visual Definitions of User Experience
Gena Drahun • 9 years ago
Destination marketing has changed - how to make it in digital, mobile and new travel behaviour
Tine Thygesen • 8 years ago
SxSW 2013: Behavior Change as Value Proposition
Chris Risdon • 9 years ago
Mach dich nützlich und sieh gut aus dabei! Wie digitale Branded Services nachhaltigere Markenerlebnisse möglich machen
Rupert Platz • 9 years ago
December 2012 cultural fuel trend report
Leo Burnett Frankfurt • 10 years ago
Personal Information
Organization / Workplace
Berlin Area, Germany Germany
Occupation
Founder & Managing Director at Rlevance Consulting
Industry
Advertising / Marketing / PR
Website
www.rlevance.com
About
Commercial psychologist who helps companies to create sustainable bonds with their audience through branding and communication, services and customer experience, and physical spaces. An expert in Branded Customer Experience. Three principles guide my work: - Companies that create value for people are valued by these people in return. - How companies make people feel is more important than what they say about themselves. - Promise and fulfillment are two sides of the same coin, communication and experience need to be planned together.
Contact Details
Tags
branding service design brand experience marketing strategy branded customer experience service branding marketing brand strategy brand brand psychology brand positioning brand building experience design brand management experience branding customer experience easyjet airline lufthansa communication brand user experience next conference service experience camp brand utility strategic planning brand ux positioning start up
See more

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