1. Mukul Singh
Address: 1179, Sector-44A, Gurgaon (Haryana)
Contact No.: +91-9599336040
E-mail: mukulsingh941@gmail.com
CAREER OBJECTIVE
2.5 years of industry experience, which includes my present job
profile as Senior Product Support Engineer.
Good Team Player with excellent communications and Interpersonal
Skills.
Ready to take leading responsibility and professionally looking forward to work
in line with clients and winning client’s confidence.
EXPERTISE
Unix systems: IBM-AIX, Sun/Solaris & Linux
Other Operating Systems: Microsoft Windows 95/98/NT/2000, Windows NT
Tools: Vodafone Remedy, BCMS tool & putty.
DBMS: MySQL, Mangos
Shell & Python Scripting
WORK EXPERIENCE
IGNITE World Pvt Ltd Feb/2016 – Present
Client Employer: Wynk Pvt. Ltd.
Job Title: Senior Product Support Engineer
Project 1:- WYNK Application Support
Description:
Managing Monitor Streams and its nodes in Comptel 6.3 Event Link Application.
Configuration and installation Comptel 6.3 Event Link Application.
Responsible for ensuring the smooth collection of files of 9.0 Billion (approx.) CDRs a day
from various switches (MSC/ IN/ EMM) locations within and outside of India for 23 Circles.
Monitoring Network Elements in Comptel 6.3 Event Link Application.
Managing partition spaces in UNIX and taking backup of different directory everyday.
Reconciliation of CDR Processing Reports for various downstream.
Comptel Event Link Application stopping and restarting.
Rectifying files piled up issues in all stream nodes.
Escalating rejection of records on daily basis.
Taking weekly backup for stream, table data & table Scripts.
Coordinating with networking/infrastructure team incase of connectivity issues.
Log and close issues in the IBM’s ticketing system (Remedy).
Creating Steams/Nodes as per system requirement
Logic change in using database Mysql.
Creating table and written Mysql query.
Good Knowledge of Shell Scripting(Bash)
Experis IT Pvt. Ltd Jan/2014- Jan/2016
Client Employer: Vodafone India Pvt Ltd
Job Title: Software Engineer
Project 1: Mediation Application Support
2. Installation, Configuration, Maintenance and Administration of Red Hat Enterprise6.3 using
Kickstart.
User and Group Administration and File Permissions: Create/Delete/Modify Users and Groups,
Assign Password policies, Locking and Unlocking.
Compress and backup files using tar, gzip, bzip2. tar.
Analyze system performance data such as error logs, system logs and escalate the bugs to
vendor.
Logical Volume Manager(LVM): Extend the size of LVM, Reduce the size of LVM
Linux Security Services: SSH (Secure Shell), IPTABLES (Accept, Reject and Drop
Different services like (FTP, SSH), IP forwarding.
Software Installations: YUM Client-Server Configuration, Install Packages using redhat
package manager (RPM).
knowledge of installing and configuring servers – FTP, SAMBA, HTTP (Apache),
SEMDMAIL, NTP, NFS, DNS, DHCP.
Schedule and Maintain Crontab jobs.
Virtualization: Create and deploy Virtual Machines.
System Monitoring.
Basics of H/w and Networking Troubleshooting.
Good Knowledge of Shell Scripting.
FUNCTIONAL SKILLS
• Requirement gathering.
• Client interaction.
• Requirement for proposal (RFP).
• System Requirement Specification
ACADEMIC AND EDUCATION PROFILE
Examination Institute
Board/
University
Year Percentage
B.E BIT , Bhopal
RGPV
University
2012 72.0
12Th RBMJ Inter College C.B.S.E 2008 60.0
10th FDSP Inter College U.P Board 2006 69.0
3. Personal Details
Brief Profile:
Date of birth:
Nationality:
Lang. known:
Marital status:
I am an amiable person with sincere approach
16 August,1992
Indian
English, Hindi & Marathi
Single.
Declaration: I hereby declare that the particulars furnished above are true to the
best of my knowledge and belief.
Place: Gurgaon Mukul Vinay Singh