2. 1 •Not Promoting the Vision
2 •Failing to listen to everyone on the team
3
• Holding all the authority
4 •Poor Decision Making
5 •Withholding praise and recognition
6 •Not investing in the staff growth
7 •Failing to improve their own skills
Seven Mistakes made by
Leaders
Max Messner
3. Seven Things Leaders do Well
Source: John Edmonds
Show Clarity
of Purpose
Make
People feel
Important
Create
Pride in
work and the
organization
Dress
for
Success
Master fear –
keep belief
in themselves
Are
Accessible
Use time
Well
5. A Group based analysis ofThe Case
Recommendation and Feedbacks
Different Perspectives
Round Table Meeting
Faculty from
Different Depts. Helps colleagues
to understand
other Perspectives
9. Hospitality Lab
Chip Conley has
been tasked with
this mission Purpose is to help design the
company meaningful interactions
between:
Hosts
and
Guests
Customer
Support
Team and
Users