Index• What is Team• Advantages of Team• How does good team work• Steps Towards Team Building• Key factors to successful performance of a team• 7Lessons of Effective Team• What Build up a team• What breaks a team
What is a Team? A team is a group of people who are mutually dependent on one another to achieve a common goal. A team is a group of individuals working together to solve a problem, meet an objective, or tackle an issue.
Advantages of having a happy team More input leads to better ideas and decisions. Higher quality output. Involvement of everyone in the process. Shared information means increased learning. Increased understanding of other people’s perspectives. Increased trust, respect Achievement of business objectives and personal goals
How do Teams Work Best?Teams succeed when members have:• commitment to common objectives;• defined roles and responsibilities;• effective decision systems, communication and,• good personal relationships.
Important points for buildingthe effective team• Setting Clear Goals• Communicating Clear and Openly• Making Effective Decisions• Balancing Participants• Valuing Diversity• Managing Conflicts
Setting Clear Goals• To build an effective team, it is important to make sure that the everyone in the team works towards a “Common Goal”. • It is a leader’s responsibility to link the individual goals of each team member with the common goal to ensure motivation and desire to achieve it.
Communicating clearly and openly• Putting the information across clearly and with the right words ensures trust and confidence in team thus encouraging every team member also to be honest and clear about their views.
Making effective decisions• Decision making involves choosing between alternatives, prioritizing and choosing the most feasible alternative.• The decisions taken should help the team in their development .
Balancing Participation• An equal participation of everyone in the team in every task taken and every decision made.• The energy of enthusiastic members should be routed in the right directions and the shy members should be encouraged and motivated to speak up and participate more.
Valuing Diversity• The individuality of each team member should be respected.• There shouldn’t be any discrimination based on age, gender, personality traits, race, color etc.• The individual characteristics of each are an asset• to the team and strengthen it.
Managing Conflict• Conflicts are a part of every group dynamics but the skill lies in handling them skillfully and with a good balance of• assertiveness and• sensitivity and should be totally prejudice free.
HELPFUL BEHAVIOR• Be optimistic • Be open• Be on time • Listen• Support one • Share the work another • Complete your• Be courteous work• Be open minded • Present ideas,• Be honest comments clearly• Participate • Be prepared
HARMFUL BEHAVIOR • Simply agree with• Dominate/monopolize everything• Be manipulative • Avoid decisions• Be judgmental • Name-calling• Act bored/uninterested • Attack• Do unrelated things people/ideas
Key factors to successfulperformance of a team – S.C.O.R.ES - StrategyC - Clear Roles and ResponsibilityO - Open CommunicationR - Rapid ResponseE - Effective Leadership
Key factors to successful performance of a team – S.C.O.R.E• Strategy : Understanding of risks and opportunities facing the team Clear categorization of the overall responsibilities of the team• Clear Roles and Responsibilities: Clear definition of roles and responsibilities Responsibility shared by all members Specific objectives to measure individual results
Key factors to successful performance of a team – S.C.O.R.E• Open communication: Respect for individual differences Open communication environment among team members• Rapid response: Rapid response to the team’s problems through effective management to change internal and external environment of an organization• Effective Leadership: Team leader who is able to help members achieve the objective and build the team
The 7 Lessons• Leaders Don’t Wait• Character Counts• Leaders have their heads in the clouds and their feet on the ground• Shared values make a difference• You can’t do it alone• The legacy you leave behind is the life you lead• Leadership is everyone’s business.
1. Leaders Don’t WaitThey are proactive, they want to producevictories. Waiting for permission is not acharacteristic of leaders. A sense of urgencycombined with disciplined execution is.
2. Character CountsWe call it the first law: if you don’t believethe messenger – you will not believe themessage! People expect leaders to stand forsomething and to have the courage of theirconvictions.
3. Leaders have their heads in the clouds and their feet on the groundNot only do we demand that leaders becredible; we also demand that they have aclear and compelling vision of the future.
4. Shared values make a differenceFollowers have needs and interests, dreamsand beliefs of their own. Leaders must beable to gain consensus on a common causeand common set of principles.
5. You can’t do it aloneLeadership is not a solo act. Winningstrategies are always based on a “we,” not“I” philosophy.
6. The legacy you leave behind is the life you leadLeaders take every opportunity to showothers by their own example that they aredeeply committed to the aspirations thatthey espouse. Leading by example is howleaders make vision and values tangible. Itis how they provide evidence that they arepersonally committed.
7. Leadership is everyone’s business.There is a myth that assumes that when youare on top you are automatically a leader.This is simply not true. Leadership isearned, not bestowed. It is not a title. It isa responsibility.
What builds up a team• Encouragement – fostering new ideas…soliciting input• Shared values, shared vision – working for toward a common goal• Clear communication – using consistent methods for keeping everyone informed• Ownership – everyone on the team feels connected and engaged
What breaks a team• Lack of trust• Lack of communication – everyone is talking at once…so no one’s listening• Think differently• Have poor leadership• Have competition between members