2. The wireless on my laptop won’t connect to the wireless network.

3. How do I make my Microsoft Word document have three columns?

4. How do I capture my screen and paste it into a Word document?

5. I need to download my professor’s podcast onto my Ipod. What’s the easiest way?

6. My computer keeps freezing during the shut down process. It hangs on “saving your settings.” What should I do?

7. How do I delete a bookmark that I don’t want on my computer any more?

8. What is a code 43 on my computer and how do I fix it?

9. How do I sync my iphone with my PC?

10. My computer died and I lost everything. I got a new hard drive but now my Itunes won’t sync right. How do I transfer the music from my Iphone to my computer –not from the computer to the Iphone.

11. My computer is making soft clicking sounds, like tap tap tap. Is this normal? What is it?

12. How do I make (for German class) a letter "U" with two dots over it, the umlaut?

13. I have the older version of Word on my home computer but my school has the new version. How do I open these new versions of Word on my home computer? Is there a program that will convert them?

14. I’m trying to make my own podcast using a free program called Audacity. It keeps asking me for a lame_dll.enc file? What is it and where do I get it?

15. Tech support said I have to reseat my hard drive. What does that mean?

16. I need a video I can watch to teach me how to submit my assignment electronically to my professor in Blackboard version 9.1.

17. How can I use Facebook in the secure https mode?

18. My google documents is in another language . How do I get it back from English?

19. I’m trying to use Google Maps but they won’t load on my computer. What should I try first?

20. When I try to play a video in BlackBoard, I can’t hear any sound. Suggestions?

21. BlackBoard is giving me this error message: An error occurred while the system was processing this login request. What does this mean and what should I do?

22. I cannot open embedded PDF files in my Blackboard. I think the message said I need a plug-in.

23. What does a 404 error mean when I’m trying to see a website on the Internet?

24. My printer is giving me an error code of 5010. Now what?

25. How do I embed a YouTube video into a 2007 version Powerpoint?

26. I want the MP3 to play automatically when I click on a slide in 2007 PPT. Help.

27. I got an error message that a file t was blocked by my registry settings in Word 2010. What can I do?

28. I want to insert a video in my website but the site tells me I need an embed code. What is that and where do I get it?

29. I want to make a Glogster design for my class but I don’t know how. Where can I get a tutorial?

30. I can’t remember how to post in a BlackBoard discussion board. I need directions.