1. MOHAMED AHMED ELSAYED ABD ELHALIM
Address : Maghagha – ElMinya - Egypt.
Phone : 01126662723.
Email : cma_mohammed93@yahoo.com.
Born 13/07/1988 , 26 years old.
Customer Service
.
. JOB OBJECTIVE
Ambitious Customer Service Looking Forward The Current Opportunity For a suitable position Which Need
Highly Qualified Customer Service Specialized In Banking Career, And Offers Opportunity For Advancement,
So I Can Achieve My Objectives And Contribute In The Organization`s Success And Development.
PROFESSIONAL EXPERIENCE
Dec 2010
- till
Alex Bank Of < Intesa Sanpaolo >.
Position: Customer Service.
Jun2010
- Oct 2010
Barclays Bank.
Position: Sales Representative.
Oct2009
- May2010
(IPA)Institute of Professional Accountants "Tarek Azab &co".
Position : Customer Service .
sep2005
Jul2009
Faculty Of Commerce - English Section.
4 Years Of Academic Education At Beni-suef University.
Depatment :Accounting.
Grade: Good.
Percentage :67%
SPECIAL PROGRAMS
Nov 2014 Alex Bank certificate "Fatca ”
The newest law of the American tax payers for those holding the American
nationality.
Sep 2014 Alex Bank certificate "the risk of money laundering"
Acknowledgment of the risk money laundering process
And cases and how to prevent it from occures .
Oct 2013 Alex Bank training "speed selling”
At "Gold Mines" training & consulting
2. EDUCATION/DEGREES
Jan 2013
-May2013
(Certified Management Accountant).
- member of (IMA)(the American Institute Of Management Accountants ) I've
Studied Part 3 Old System That Contains < Finance, Decision Analysis, Strategic
Planning And Marketing>.
Mar 2010
- mar 2010
"FYG" courses at CAYAN Academy.
* Customer Service.
* Selling Skills.
*General English Levels.
*Financial & Electronic Accounting.
*Job hunting.
* ICDl v5 .
"GPR" Graduate Resource Program .
" BBSA " Basic Business Skills Acquisition Program.
Aug2009
- Jan2010
(Certified Professional Employee Diploma).
"Oxford training college"
- Human Resources Diploma that Contains Soft Skills Needed To be Certified,
Professional An Effective Team Member.
Jul 2009
- Nov2009 (General Accounts Manual & Computerized).
- At(EGAA) Egyptian Group Of Accounting & Auditing.
Jul2009
Nov2009
(Professional Financial Accountant Certificate.)
- At (IPA) Institute of Professional Accountants "Tarek Azab &co".
Computer& LANGUAGES and PERSONAL SKILLS
(ICDL)"International Computer Driving license'.
- At Elmanara academy- ElMinya Branch.
English : fluent
Passed the “SCE “English Written Proficiency Test level (8) (The American University In Cairo ) & Preparing now for
(TOEFL) test at “Amideast”.
PERSONAL SKILLS:
*Excellent attention to details
*Energetic, Ambitious, Working under pressure.
*Good time management & Good attention to details.
*Flexible and adaptable approach to tasks.
*Working effectively individually or in team work.
*Continues self development.
3. rewards
I was awarded At dec-2014 as the best customer service in selling "personal loans"
by MR : saed ibrahim & MR:hany armany.
I was awarded At sep-2013 as the best customer service in the region in selling "credit cards"
by MR : sheriff lokman.
I was awarded At 30/3/2013 festival as the best customer service in the region in selling
“newest personal loans”&”Elmasry Account” by Mr: Bassel Rahmy.
*References Upon Request*