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SOFIA MAHMOUD MAGDY KHALIFA
Mobile : 002- 01011180406/ Land line :002034271555
sofiamahmoudmagdi@Gmail.comEmail :
Education
Masterof Business Administration - MBA (International Business Major) - in The Arab
Academy for Science, Technology, & Maritime Transport. Grade: “Excellent” GPA: 3.88/4
Accounting Department, English Section - Faculty of Commerce,Alexandria universty
Grade: “Good” Score: 76.56%
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Work Experience
February 2014 – November 2015
Vodafone – Egypt
Retail sales executive
Listen to customer requirements and present appropriately to make a sale.
Maintain and develop relationships with existing customers in person and via telephone calls and
emails.
Respond to incoming email and phone enquiries.
Act as a contact between the company and its existing and potential markets.
Negotiate the terms of an agreement and closing sales.
Gather market and customer information.
Create detailed proposal documents, often as part of a formal bidding process which is largely
dictated by the prospective customer.
Check the quantity of goods on display and in stock and check existing orders.
Make accurate, rapid cost calculations and provide customers with quotations.
Archive and courier, end of day cash hand over
October 2010 – February 2014
International schools (3years) / The Arab Open University (1semester)- ( Jeddah)
El Quds International School (1 year- Egypt)
English & Science Teacher
Advising student on career issues.
Organizing and delivering classroom lectures to students.
Evaluating students’ class work and assignments.
Preparing classroom and coursework materials, homework assignments, and handouts.
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Record and maintain accurate student attendance records and grades.
Classroom management.
Developing English lesson plans in line with the International Curriculum.
Maintaining discipline in the classroom.
Creating a vibrant teaching atmosphere.
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Internships
Running my own business - Sofia Beauty Merchandising company for cosmetics and fragrances
( 15-3-2014 Till Now )
Part timer Invigilator at the British Council ( April 2016 – Till Now)
Information Technology Institution (ITI) (3 November 2008 - 16 August 2009)
A Data Trainee in EduEgypt Program
(Customer Service, Computer Skills, English Language, Soft Skills, Logical Reasoning,
Attention to details, Internet Browsing and Presentation Skills)
Arab African International Bank (AAIB),the Retail Department(Trainee),(13 June 2008 - 13 July
2008)
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Awards & Certifications
1. TOEFL Certificate from the AMIDEAST.
2. Quick Book Program (From The Arab Academy )
3. MS Office/XP (Certificate from The AUC)
4. Commercial Excel (From Alexandria University).
5. Certificate of International Computer Driving License (ICDL).
6. NLP Diploma (Promoted by the American Board of Neuro-Linguistic Program).
7. Teaching English workshops in the British Council (Jeddah).
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Personal Skills
Energetic, Dynamic and hard worker with ability to handle task management in timely manner.
Extensive experience in cross and multi-functions communication
- Excellent follow-up and interactions skills
- Proven record of business critical project experience
- Proven experience in managing priorities of different teams
Excellent in dealing with multicultural environment
Ability to think, plan, and work strategically.
Adequate judgment and analytical skills
Strong oral, written, and interpersonal communication skills.
I have a strong background about sales, customer service, leadership and HRM.
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Personal Details
Date ofbirth: 14/11/1988
Marital Status: Single