1. 1
Mohamed Alaa Eldeen Fahmy
Building 3, 2nd
floor, apartment 3
Togaryeen Mokattam – Cairo - Egypt
Home Tel: (002) 25040432 Mobile: (002) 01271234486
E-mail: Mohamed_alaa@shabakat.info
alaaengin2003@yahoo.com
A SUCCESSFUL TEAM LEADER WITH PROJECT AND OPERATION MANAGEMENT EXPERIENCE
having a track record of success in variety of Oil & Gas Companies and had been trained by highly professional and
reputed international providers. Seeking for further challenges, develop, Excellent Communication, Negotiation,
Planning, Construction, and Management Skills in a Multi- National Environment.
Nationality: Egyptian
Discipline: Mechanical Engineer- Production department
Present Position: Natural gas Projects manager.
Education: BSc. Eng. Mechanical Engineering (Jan. 2001)
Benha Higher Institute of Technology, Egypt
Years of Experience. 14 years in natural gas field.
- CARRER SUMMARY BREIF (14 years of experience in natural gas construction and operation field)
1- Shabakat company from (7-2010 till now projects construction field):-,
- Projects manager. Work in project feed N.G to 20,000 customers with town gas Company in Cairo city.
- Projects manager. Work in project feed N.G to 30,000 customers with town gas Company in Cairo city.
- Projects manager. Construct project feed N.G to 50,000 customers with fayumGas Company in fayum city.
- Area manager. NATGAS southern area customer service manager (CAIRO–FAYUM–6th
OCTOBER –ElSHIEKH ZAYED).
- District Manager for Cairo & Fayum Customer Service. SHABAKAT Company is a Subsidiary of NATGAS.
2- NATGAS Company (Egypt Kuwait Holding Company) operation field and projects construction field
Start 8/2008.till 6/2010, Posts:-,
- NATGAS- VIP department Manager (6th
of October city industrial area, compound villages (6thOCTOBER –ZAYED).
- NATGAS company operation section head (emergency & maintenance & customer service team).
3- TAQA ARABIA Group - citadel - Transgas Company operation field and projects construction field
Start 2002 till 8/2008, post:-,
-Operation District manager Transgas Company (kafr elshiekh Governorate).
-Deputy T&D Maintenance Operation Engineer (PRS’S – HP Pipelines – Domestic Networks)
-Project Engineer PRS’S & HP pipeline.
-Operation Engineer PRS’S & HP pipeline.
-Technical Affaires Engineer.

2. 2
Activities work in within 14 years’ experience till managerial level:-
1- High and medium pressure steel pipelines. (operation and construction projects)
2- Polyethylene pipelines and networks. (operation and construction projects)
3- Pressure reduction stations and odorizing stations. (operation and construction projects)
4- Steel network for residential and industrial clients. (operation and construction projects)
5- High and medium pressure main regulators. (operation and construction projects)
6- External, internal pipeline construction for all type of customers.
7- Purge, commissioning .for pipelines and pressure reduction station.
8- Appliances conversion for all type of customers.
9- Operation emergency department for all kind of natural gas facilities and networks.
10-Customer service for all kind of natural gas facilities and networks
11-Operation and maintenance for pipelines and pressure reduction stations, networks. Regulators
etc,
12-HSE SKILLS (Hemp and Lopa coordinator certified from Shell Company
13- Technical support engineer (operation and construction projects)
* Papers below include each post which described in details with all responsibilities’ and challenges.

3. 3
- EMPLOYERS SUMMARY DETAILS:-
1-SHABAKAT NATURAL GAS COMPANY FROM 7/2010 TILL NOW
Shabakat Company is one of Egypt’s leading national construction companies; shabakat is a multi-
structured organization operation in the utility, power, electromechanical, civil and infrastructure sectors.
Shabakat company construct end to end network solutions carrying out installations of natural gas
networks, constructing pipelines networks, pressure reduction stations and pressure vessels and construct
residential and private compounds with a unique structure. (www.shabakat.info)
-Projects Manager (Reporting to chairman) present.
 Our company works now with one of its projects for supplying natural gas to 30,000 domestic
customers and commercial customers in Cairo city with budget 35,000,000 L.E for overseas
natural gas company. 25 % of Projects have been completed according to project time plan and
cost plan without any LTI. Responsibilities & Achievements similar to the post below.
-Projects Manager (Reporting to chairman).
 Promoted to this position due to an excellent track record in managing projects , follow up and
supervise constructions of gas projects in TAQA group , Natgas group and shabakat Company. Our
company finished a project for supplying natural gas to 50,000 domestic customers in fayum city
& commercial and industrial customers with budget 120,000,000 L.E. 100 % of Projects have been
completed according to project time plan and cost plan without any LTI.
Responsibilities & Achievements:
 Participate in the development of scope of work of Project's activities ensuring that maintenance
and operation requirements are applied and in compliance with EGAS Company Code of Practice.
 Manage all the project activities for supplying Natural Gas to fayum city customers ensure project
timely completion at approved quality standard.
 Managing and controlling the project budget 110 M L.E to comply with Project Cost Baseline.
 Ensure thoroughly integration of scope change control with all control processes.
 Ensure safety, reliability, etc. of project deliverables to end-users and assure customers satisfaction.
 Participate in evaluating and recommending potential contractors and suppliers.
 Lead a team of 5 Engineers & 200 technicians.
 Set up targets for engineers in line with preset project plan.
 Provide essential training to project teamwork including contractor personnel.
 Developing project team skills by holding periodical sessions to explain and discuss lessons learnt
from performed activities.
 Conducting daily and weekly, reports with the project teamwork to measure and improve the
project performance.
 Plan and supervise the Project Construction, Testing, and Commissioning Activities.
 Make sure that all material specifications are at approved standards.
 Provide Risk Assessment of all potential hazards.
 Participate in reviews processes such as HAZOP Study and HSSE Internal Audits.
 Make sure that all project activities are performed according to HSSE Management Processes.
 Follow up Accident, Incident and Near-Miss Reporting and Investigation Procedure when needed.
 Prepare and present; on weekly basis, A Performance Report which include all of Status, Progress
and Forecasting Reports to chairman.

4. 4
 Prepare and present the final report of the Project.
 Response and deal with any type of emergency and gas escape cases.
-Customer Service Southern Area Manager (Reporting to Company Chairman)
Promoted to this position due to an excellent track record in managing customer service in capital of
Egypt Cairo and other city like Fayum city. Customer service southern area includes 4 cities and they
are Cairo city, Fayum city, Elshiekh Zayed city, October city. These cities include 500,000 customers.
Southern area includes 6 customer service departments in 3 Districts mentioned before.
New responsibility for serving 500,000 customers in Southern area cities with after sales services.
Also marketing for gain more commercials and domestic customers to increase customer service
income and profit which means more gas consumed. Assuring making the best use of Company
Resources and customer satisfaction.
Responsibilities & Achievements:
 Lead a team of 2 District managers, 6 Engineers & 240 technicians.
 My responsibility match with the previous post responsibilities’ and activities.
 Share in upgrade customer service policy and procedures.
 Succeeded in achieve min. waiting list ever achieved from company creation.
 Succeeded in achieve max. Income in all departments compared with company previous years
achievements.
 Work in cost control and projects cost planning for company contracts with 240,000,000 L.E
-Customer service District Manager Cairo & Fayum (Reporting to Deputy General
Manager)
Assigned for New challenge in a big and reputational company in Egypt. Another new responsibility
for serving 200,000 customers in Cairo and Fayum cities with all after sales services. Also marketing
for gain more commercials customers to increase customer service income and gas consumed.
Assuring making the best use of Company Resources
Responsibilities & Achievements:
 Lead a team of 4 Engineers & 140 technicians.
 Set up targets for engineers in Cairo and Fayum area with preset customer service plan.
 Lead the customer service team to achieve max. No. of contracted and converted commercial and
residential customers to raise project income and gas consumed.
 Participate in developing and implementing company's customer service plans.
 Developing, managing, and controlling the customer service budget.
 Develop customer service Organization Chart and regularly review and adapt it if necessary to suit
for purpose/changes.
 Set up targets for staffs in line with preset company plan.
 Ensure thoroughly integration between all departments in customer service team work philosophy.
 Ensure safety, reliability, etc. of service deliverables to end-users and assure customers
satisfaction.
 Improve the team's performance and communication by holding regular meetings regarding plan’s
target and Construction.
 Assess and improve the staffs' competency by developing and implementing Competency
Improvement Programs.

5. 5
 Develop and implement Customer Awareness Program for improving both of Customer Safety
Awareness and Marketing.
 Prepare and submit the District performance reports to deputy general manager and quarterly for
company chairman.
 Build up and insure proper liaison and cooperation with external authorities.
 Insure that all customer service activities are managed to achieve targets and in compliance with
company standard.
 Develop and implement Quality Improvement Programs
 Lead a process of updating the Company Procedures & Management System
 Plan and carry out Audits on company assets, projects, operations, and emergency preparedness.
 Insure/Participate in investigating incidents to identify root causes and corrective actions
 Follow up and supervise a customer service execution of supplying natural gas to different kinds of
commercials; bakeries, restaurants, hospitals, etc.
 Providing safety and security measures for all customer service staff for preventing danger and
managing it as soon as it occurs.
 Apply HSSE Management Processes and insure its applications.
2-NATGAS COMPANY FROM 8/2008
-NATGAS EGYPT, Natural Gas Transmition and Distribution,:
National Gas Company (It is one of Egypt Kuwait holding company , the company located in Egypt
with operations in the middle east and gulf region , Nat gas shareholders includes the most prestigious
names in energy and finance , EKH , SHELL ,GAIL (India) Ltd ,Petro gas )
Web: www.natgas.com.eg ; www.ekholding.com
-VIP department manager (Reporting to District Manager)
Promoted to this position due to an excellent track record as a section head Engineer to follow up and
supervise , operation .maintenance and project execution , constructing the Gas Distribution Network ,
main pressure pipelines and sector regulators. Also my previous experiences in feeding industrial
zones with N.G lead to this post. VIP sector is most sensitive part in our company as its income almost
80 million EP / year from contracting and projects execution with factories gas supply and touristic
villages in October and Elshiekh Zayed city. VIP department achieved 270 factories in 6th October
industrial zone, 55 touristic villages in October & Elshiekh Zayed from surveying phase till converting
the domestic customer for working with natural gas.
Responsibilities & Achievements:
 Participate in developing and implementing VIP department contracting ,marketing and projects plans
 Lead a team of 5 Engineers & 40 technicians.
 Ensure thoroughly integration between all departments (survey , marketing & contracting , design ,
technical ,project)
 Manage all the project activities for supplying Natural Gas to October Industrial Zone – touristic
villages- to ensure project timely completion at approved quality standard.
 Negotiation with new industrial or touristic village’s customers for achieving final deals.
 Ensure safety, reliability, etc. of project deliverables to end-users and assure customers satisfaction.
 Managing and controlling the project budget to comply with Project Cost Baseline.
 Set up targets for staffs in line with preset company plan.

6. 6
 Prepare and present the final report for the all projects status.
 Plan and supervise the Project Construction, Testing, and Commissioning Activities.
 Prepare and reviewing contracts till signed from all sides share the project.
 Prepare and submit final presentation of annual progress and budget.
 Make sure that all material specifications are at approved standards.
 Provide Risk Assessment of all potential hazards.
 Make sure that all project activities are performed according to HSSE Management Processes
 Set up targets for engineers in line with preset project plan.
 Plan and carry out Audits on company assets, projects and operations.
 Follow and control materials for feeding projects , prepare annual expected material requirements
 Succeeded in achieve high potential income and projects execution for the company in quarter.
-Maintenance & Emergency section head Engineer (Reporting to District Manager)
 New challenges and responsibilities are assigned to me due to an excellent reputation in my new
company Nat gas , my clear objective to safely operate and maintain the gas network of different
pressures; 70bar till 21mbar, DRS’S , sector regulators , will construct for 60,000 domestic customers,
and many commercials. And to minimize and efficiently response to different cases of gas escape.
Responsibilities & Achievements:
 Begin with section head post in NATGAS CO. for Cairo Elmokattam operation area , mainly work
for developing and establish emergency team – operation team – customer service team &
successfully done.
 Implementing company operation maintenance plan.
 Carry out all predictive and preventive maintenance and repair processes related to the 7 bar and
100 mbar Polyethylene Networks and Under Ground Gas Valves.
 Develop and follow implementation of patrol plan to secure the gas network.
 Prepare and follow SOP (Special Operation Procedure) to rectify any network defect.
 Immediate respond to any type of gas emergency cases related to any of the Gas Network
Elements; 70 bar Main Transmission Lines, 70 bar/ 7 bar Pressure Reduction Stations, 7 bar/4 bar
District Reduction Stations, 4 bar/100 mbar Kiosk State Regulators, Polyethylene Networks,
External Installation and Customer's Internal Installations and Gas Devices..
 Issue, follow, and control Work Permits for third parties inside gas areas.
 Generate a Data Base Program for network valves and its maintenance and attach it to the company
control and maintenance applications related systems; GIS & SCADA.
 Conduct theoretical and practical trainings for new fitters to work on maintenance.
 Conduct refreshment sessions for emergency fitters to improve their skills.
 Supervising project for feeding 60000 customers with natural gas achieved 30000 customers.
Project include polyethylene network , DRS’S, main sector regulators , building external & internal
installation , testing all phases of project and finally converting customer for working with natural
gas.
 Follow up and supervise a customer service execution of supplying natural gas to different kinds of
commercials; bakeries, restaurants, hospitals, etc.

7. 7
3- TAQA ARABIA GROUP
-TRANSGAS Company from year 2002 TILL 2008
-Transgas, Natural Gas Transmition and Distribution, Egypt:
Trans Gas Company (It was established in 2000 till December 2006 but currently it is part of
TAQA Group – citadel)
Web: www.transgas.eg.com
-District Manager (Reporting to Managing Director) FROM 11/2007 TILL 31/7/2008
Another new challenges and responsibilities are assigned to me due to an excellent performance in
understanding and implementing High Level Management Standard in managing and improving
company's HSSE performance by assigning me as District Manager responsible for managing Projects
and Operations related activities for achieving company preset targets of supplying natural gas to
50000 domestic customers and to commercial and industrial clients assuring making the best use of
Company Resources.
Responsibilities & Achievements:
 Participate in developing and implementing company's projects plans
 Developing, managing, and controlling the district budget.
 Develop the District Organization Chart and regularly review and adapt it if necessary to suit for
purpose/changes.
 Lead a team of 4 Engineers & 46 technicians.
 Set up targets for staffs in line with preset company plan.
 Ensure thoroughly integration between all departments.
 Ensure safety, reliability, etc. of project deliverables to end-users and assure customers satisfaction.
 Improve the team's performance and communication by holding regular meetings regarding
Operations and Construction.
 Assess and improve the staffs' competency by developing and implementing Competency
Improvement Programs.
 Develop and implement Customer Awareness Program for improving both of Customer Safety
Awareness and Marketing.
 Develop, implement and maintaining adequate Emergency System to handle all types of Gas
Escape Emergency Cases.
 Prepare and submit the District performance reports to TAQA and Egyptian Gas Holding Company
- EGAS.
 Build up and insure proper liaison and cooperation with external authorities
 Insure that all the projects and operations activities are managed to achieve targets and in
compliance with company standard.
 Develop and implement Quality Improvement Programs
 Develop and implement Patrol Programs over gas facilities.
 Develop Numbering System for all Gas Network Components (Pressure Reduction Stations,
Regulators, Valves, Lines, etc.)
 Lead a process of updating the Company Procedures & Management System.
 Plan and carry out Audits on company assets, projects, operations, and emergency preparedness.
 Insure/Participate in investigating incidents to identify root causes and corrective actions.

8. 8
-T&D Maintenance Deputy Manager (Reporting to District Manager) From 2006 –2007
A well-deserved promotion to reward excellent job performance and further enhance strategic thinking
abilities as well as keep all Pressure Reduction stations & Distribution P.E Networks & Transmission
pipelines in safe condition. Also, carry out the responsibilities of the emergency engineer post
according to a company preset schedule.
Responsibilities & Achievements:
 Set Up and follow implementation of Company Maintenance Plan.
 Responsible for the preparation of the routine and non-routine live gas operations procedures.
 Carry out Risk Assessment and implement the required control measures before commencing any
activity.
 Provide support during emergency response situations.
 Response and handle on site emergency and gas escape cases as and when needed.
 Develop and apply a Risk-Based Inspection (RBI) Plan for Natural Gas Network.
 Follow up execution of Preventive, Predictive & Corrective Maintenances.
 Analyses problem immediate and root causes and recommend practical cost effective solutions.
 Provide High Level of technical support in performing related engineering activities.
 Prepare and submit final presentation of annual Maintenance budget.
 Develop and follow up the implementation of annual Skill Development Plan
 Prepare and submit annual staff appraisal to Management Team.
 Prepare and submit the annual budget
 Ensure performing all department activities within approved budget.
 Make sure that all Maintenance activities are carried out according to HSSE Management System.
 Prepare and submit Maintenance Monthly Reports to Management team.
 Follow up Accident, Incident and Near-Miss Reporting and Investigation Procedure when needed.
 Participate in investigating incidents to identify root causes and corrective actions
 Lead a team of 2 Engineers & 25 technicians.
-Operation & maintenance Engineer (Reporting to District Manager) FROM 2003 TILL 2006
New challenge to follow up to supervise and operate - Transgas - main high pressure pipelines, PRS’S Gas
Distribution Network for the Industrial Zone in Hamoul. Also, carry out the responsibilities of the emergency
engineer post according to a company preset schedule.
Responsibilities & Achievements:
 Participate in the development of scope of work of operation activities ensuring that maintenance
and operation requirements are applied and in compliance with Company Code of Practice.
 Carry out all predictive and preventive maintenance and repair processes related to the 70 bar,
7bar, 100 mbar Networks, (Under, above) Ground Gas Valves and PRS’S.
 Manage all the operation activities for supplying Natural Gas to Hamoul Industrial Zone – delta
sugar factories- to ensure safely and continuity –nonstop - of feeding industrial zone with natural
gas.
 Managing and controlling the maintenance budget to comply with Cost Baseline.
 Ensure thoroughly integration of scope change control with all control processes.
 Ensure safety, reliability, etc. of operation deliverables to end-users and assure customers
satisfaction.
 Lead a team of 20 technicians for operation and maintenance.
 Provide essential training to operation team work.
 Make sure that pipeline cathodic protection assets and values are in range and safely.

9. 9
 Developing operation team skills by holding periodical sessions to explain and discuss lessons
learned from performed activities.
 Conducting daily, weekly and monthly reports with the operation teamwork to measure and
improve the operation and maintenance performance.
 Make sure that all material specifications are at approved standards.
 Provide Risk Assessment of all potential hazards.
 Make sure that all project activities are performed according to HSSE Management Processes.
 Follow up Accident, Incident and Near-Miss Reporting and Investigation Procedure when needed.
 Prepare and present; on weekly basis, A Performance Report which include all of Status, Progress
and Forecasting Reports to District Manager.
 Prepare and present the final report for the pipelines and PRS’S status.
 Response and deal with any type of emergency and gas escape cases.
-Project Engineer (Reporting to District Manager) FROM 2002 TILL 3/2003
Promoted to this position due to an excellent track record as a Construction Engineer to follow up and
supervise a project execution of constructing the Gas Distribution Network and main high pressure
pipelines for the Industrial Zone in Hamoul. And to follow up and supervise a project execution of
supplying natural gas to different kinds of commercials; bakeries, restaurants, hospitals, etc. in kafr
Elshiekh City. Also, carry out the responsibilities of the emergency engineer post according to a
company preset schedule.
Projects had been completed safely without any LTI.
Responsibilities & Achievements:
 Participate in the development of scope of work of Project's activities ensuring that maintenance
and operation requirements are applied and in compliance with Company Code of Practice.
 Manage all the project activities for supplying Natural Gas to Hamoul Industrial Zone – delta sugar
factories- to ensure project timely completion at approved quality standard.
 Managing and controlling the project budget to comply with Project Cost Baseline.
 Ensure thoroughly integration of scope change control with all control processes.
 Ensure safety, reliability, etc. of project deliverables to end-users and assure customers satisfaction.
 Participate in evaluating and recommending potential contractors and suppliers.
 Lead a team of Engineers & many technicians.
 Set up targets for engineers in line with preset project plan.
 Provide essential training to project teamwork including contractor personnel.
 Developing project team skills by holding periodical sessions to explain and discuss lessons learnt
from performed activities.
 Conducting daily and weekly meetings with the project teamwork to measure and improve the
project performance.
 Plan and supervise the Project Construction, Testing, and Commissioning Activities.
 Make sure that all material specifications are at approved standards.
 Provide Risk Assessment of all potential hazards.
 Participate in reviews processes such as HAZOP Study and HSSE Internal Audits.
 Make sure that all project activities are performed according to HSSE Management Processes.
 Follow up Accident, Incident and Near-Miss Reporting and Investigation Procedure when needed.
 Prepare and present; on weekly basis, A Performance Report which include all of Status, Progress
and Forecasting Reports to District Manager.
 Prepare and present the final report of the Project.
 Response and deal with any type of emergency and gas escape cases.
 Site Project Cost control.

10. 10
-Transgas Summary Projects Achievements:
 PRS’S design, mechanical & electrical construction, operation and maintenance of pressure
reduction stations, and odorizing stations.
 1st PRS with 50'000 m3/h capacity (PRS feed Delta Sugar Factory and its residential area),
 2nd PRS with 20'000 m3/h capacity feed kafr Elshiekh city.
 3rd PRS with 10000 m3/h capacity feed Desouk city
 4th filtering and metering station in khabata (Gasco EGYPT station established by Transgas).
 5th launcher and receiver stations and valve rooms along the high pressure network.
 Operation of DRS’S and sector regulators.
 High pressure pipeline Engineer, shared in design, construction, quality control, supervision, hydro
testing, commissioning and operation of a new 12”, 10”, 8”, 4” pipelines of high pressure 70 bar
with total network lengths 53 km long feeding natural gas to domestic and industrial clients (Delta
Sugar Factories), gas express shell company CNG station, Oil & soap factory, kafr elshiekh city)
from off take point from Gasco EGYPT line 28”.
 Working as Kafr Elshiekh operation district manager with 50 manpower working under my flag in
maintenance, operation of pipelines , PRS’S , 50000 customer residential area and sugar factories
industrial zone in Kafr Elshiekh.
-Training Courses:
 Petrobel Company, Abo Madi Field 08/97
 Cairo Oil Refining Company, Tanta Branch 08/99
 PRS’S design and operation ( Town Gas company 2004)
 Emergency Preparedness (Petro safe Co –2006)
 Fire Fighting and Control (BAVARIA Co –2006)
 Basic Safety at Work Location (Petro safe Co –2006)
 First Aid Course (TAQA –2006)
 PROJECT MANAGEMENT PROFESSIONAL (2006 – not completed due to business conditions)
 Basic First Aid and Transportation of victims( TAQA-2007)
 Management and leader ship (LOGIC new maadi -2007)
 Decision making and problem solving (LOGIC new maadi -2007)
 Defensive Driving Course (NATGAS – SHELL 2008)
 Behavior Based Safety (NATGAS -SHELL –2008)
 Incident Investigation and Root Causes Analysis (NATGAS - SHELL – 2009).
 Leader ship and management in training leaders institute in Agoaza.
 Risk Assessment (NATGAS - SHELL 2009).
 HEMP & LOPA HSSE course (NATGAS – SHELL 9/2009- EL DOHA QATAR).

11. 11
-Natural gas Companies worked with or in,
1- Shabakat natural gas company
2- TAQA ARABIA group consists of 9 companies serve 12 Egyptian governorates.
3- Nat Gas Company serves 5 Egyptian governorates.
4- Overseas Natural Gas Company serves 2 Egyptian governorates.
5- Egypt gas
6- Town gas company
-Experience Conclusion , I had already worked in Egypt natural gas field with almost 14
natural gas companies in different multi-skilled projects like, high pressure pipelines,
pressure reduction stations , polyethylene medium pressure pipelines and networks ,
residential area installation – networks - appliances conversions , supplying industrial
facilities and private compounds with natural gas ,commercial facilities. All fields stated
above I had worked in operation field and construction field, already promoted in the two
fields to the highest level of management according to excellent track record and
achievements.
-Language:
 Arabic : Native
 English: Fluent
-Computer Knowledge:
 MS Office various applications (Word, Excel, Power Point)
 AUTOCAD program
-Member Ship:
 Engineering Syndicate in Egypt
 Management Team of Shabakat Company
 HSSE Committee of Shabakat Gas Company
-Strengths:
 Highly competent piping and mechanical engineer, and self-motivated team leader, well skilled in
management, direction, supervision and motivation of multi-skilled work forces. Proven ability in
multi-task work in very demanding situations and adverse environments, under own initiative,
whilst maintaining a professional attitude in all areas of client’s business activities and enforcing
safe working practices.