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Industry Studies: Consumer Goods Industry 
Topic: Developing and implementing 
strategies globally 
Topic Number: 9
Overview 
Organisations operating in the CGI need to develop a robust 
framework to determine how decision-making is done and 
implemented. A key decision is the level of head office control vs 
subsidiary autonomy as this has significant implications for global 
strategy alignment. 
In this lecture, we will explore a multitude of these issues and 
determine how different organisations approach them. We will 
initially determine the impact of international business activity on 
organisation design and look at the 5 forms of international 
organisation design. Thereafter, we will go on to explore the 
purpose of control and how decisions are developed in international 
business. 
2 
Finally, we will look at some issues relating to implementation.
Learning Outcomes 
3 
• Determine and articulate how strategy is 
developed globally 
• Understand and discuss the dynamics of home 
country control vs local subsidiary autonomy 
• Be able to explain the key features of organisation 
control and how it influences decision making and 
implementation 
• Critically evaluate the key issues that 
organisations in the CGI may face when 
developing and implementing strategy
Developing and implementing strategy 
Every company has two 
organisational structures: The 
formal one is written on the 
charts; the other is the 
everyday relationship of the 
men and women in the 
organisation. 
Harold Geneen 
I try to motivate people and 
align our individual 
incentives with 
organisational incentives. 
And then let people do their 
best. 
John Liu
Why is organisation design important to 
strategy development? 
Allocate 
resources 
Provide 
information 
Assign 
tasks 
Obtain 
information
Different organisation approaches 
International Approach 
Export Approach 
Corollary 
Approach 
Span 
of 
control 
Global Organisation Design
Global organisation design 
• Area Knowledge 
• Product Knowledge 
• Functional Knowledge
5 forms of organisation design 
Product 
design 
Area 
design 
Functional 
design 
Customer 
design 
Matrix 
design
Why is organisation design important for 
strategy and implementation? 
Determines who 
makes the decision 
Determines what 
the objective is 
Determines how 
the decision 
affects strategy 
Determines who 
implements 
strategy
For example…
Global product design 
Related Products Unrelated Products 
M-Form 
Multidivisional 
H-Form 
Holding
Global product design 
Advantages Disadvantages 
Management Skill 
Duplication of Efforts 
Efficient Production Coordination Levels 
Global Marketing Corporate Learning
Global area design 
Marketing-Driven Strategy 
Brand-Name Reputation 
Local Market Expertise 
Chapter 14 - 13
Disadvantages of global area design 
14 
May 
sacrifice 
cost 
efficiencies 
May slow 
diffusion of 
technology 
Results in 
duplication 
of 
resources 
Raises 
costs of 
coordination 
Impedes 
global 
product 
planning
Global functional design 
•Transfer Expertise 
•Centralize Control 
•Focus on Functions
Disadvantages of global functional design 
Limited Products or Customers 
Difficult to Coordinate 
Duplication of Resources
Take 5 minutes and determine the 
structures of these companies
Levels of global control: 
Managerial Philosophy 
Ethnocentric Polycentric Geocentric
Centralisation vs Decentralisation 
Decision Making 
Focus 
Corporate 
Headquarters 
Local Subsidiary 
Local 
Market 
Response 
Overall 
Needs of 
the Firm 
Lower Higher 
Higher Lower
Board of Directors 
Little Formal 
Power 
Substantial 
Authority
Empowering the subsidiary board of 
directors 
Decentralization 
Local Business and Politics 
Ethical and Social Responsibility 
Level of Accountability
Coordination in the global organisation 
Organizational 
Hierarchy 
Rules and 
Procedures 
Ad Hoc Techniques 
Informal 
Mechanisms
Keeping decision-making and 
implementation in check 
1. Define Control Standards 
2. Develop Performance Measures 
3. Compare Performance and Standards 
4. Respond to Deviations
Control techniques 
Accounting 
Systems 
Policies and 
Procedures 
Rules and 
Regulations 
Performance 
Ratios
Behavioural Aspects 
Recognising 
Resistance 
Minimising 
Resistance
What causes resistance? 
•Reaction to Over-Control 
•Inappropriate Focus 
•Increased Accountability
Reducing Resistance 
Participation Accountability 
Diagnostics Culture
End of presentation 
© Pearson College 2013

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Lecture 9 industry studies student

  • 1. Industry Studies: Consumer Goods Industry Topic: Developing and implementing strategies globally Topic Number: 9
  • 2. Overview Organisations operating in the CGI need to develop a robust framework to determine how decision-making is done and implemented. A key decision is the level of head office control vs subsidiary autonomy as this has significant implications for global strategy alignment. In this lecture, we will explore a multitude of these issues and determine how different organisations approach them. We will initially determine the impact of international business activity on organisation design and look at the 5 forms of international organisation design. Thereafter, we will go on to explore the purpose of control and how decisions are developed in international business. 2 Finally, we will look at some issues relating to implementation.
  • 3. Learning Outcomes 3 • Determine and articulate how strategy is developed globally • Understand and discuss the dynamics of home country control vs local subsidiary autonomy • Be able to explain the key features of organisation control and how it influences decision making and implementation • Critically evaluate the key issues that organisations in the CGI may face when developing and implementing strategy
  • 4. Developing and implementing strategy Every company has two organisational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organisation. Harold Geneen I try to motivate people and align our individual incentives with organisational incentives. And then let people do their best. John Liu
  • 5. Why is organisation design important to strategy development? Allocate resources Provide information Assign tasks Obtain information
  • 6. Different organisation approaches International Approach Export Approach Corollary Approach Span of control Global Organisation Design
  • 7. Global organisation design • Area Knowledge • Product Knowledge • Functional Knowledge
  • 8. 5 forms of organisation design Product design Area design Functional design Customer design Matrix design
  • 9. Why is organisation design important for strategy and implementation? Determines who makes the decision Determines what the objective is Determines how the decision affects strategy Determines who implements strategy
  • 11. Global product design Related Products Unrelated Products M-Form Multidivisional H-Form Holding
  • 12. Global product design Advantages Disadvantages Management Skill Duplication of Efforts Efficient Production Coordination Levels Global Marketing Corporate Learning
  • 13. Global area design Marketing-Driven Strategy Brand-Name Reputation Local Market Expertise Chapter 14 - 13
  • 14. Disadvantages of global area design 14 May sacrifice cost efficiencies May slow diffusion of technology Results in duplication of resources Raises costs of coordination Impedes global product planning
  • 15. Global functional design •Transfer Expertise •Centralize Control •Focus on Functions
  • 16. Disadvantages of global functional design Limited Products or Customers Difficult to Coordinate Duplication of Resources
  • 17. Take 5 minutes and determine the structures of these companies
  • 18. Levels of global control: Managerial Philosophy Ethnocentric Polycentric Geocentric
  • 19. Centralisation vs Decentralisation Decision Making Focus Corporate Headquarters Local Subsidiary Local Market Response Overall Needs of the Firm Lower Higher Higher Lower
  • 20. Board of Directors Little Formal Power Substantial Authority
  • 21. Empowering the subsidiary board of directors Decentralization Local Business and Politics Ethical and Social Responsibility Level of Accountability
  • 22. Coordination in the global organisation Organizational Hierarchy Rules and Procedures Ad Hoc Techniques Informal Mechanisms
  • 23. Keeping decision-making and implementation in check 1. Define Control Standards 2. Develop Performance Measures 3. Compare Performance and Standards 4. Respond to Deviations
  • 24. Control techniques Accounting Systems Policies and Procedures Rules and Regulations Performance Ratios
  • 25. Behavioural Aspects Recognising Resistance Minimising Resistance
  • 26. What causes resistance? •Reaction to Over-Control •Inappropriate Focus •Increased Accountability
  • 27. Reducing Resistance Participation Accountability Diagnostics Culture
  • 28. End of presentation © Pearson College 2013