The document discusses redesigning a company's new hire orientation process to address weaknesses in length, outdated materials, and difficult administration. The objectives were to complete orientation within 30 days instead of 90, update program materials, and simplify administrative materials and processes. The results were a streamlined program and materials, an easier administration process using checklists and steps, and approval to use the new program starting in April 2010. The conclusion notes enjoyment in the project and increased confidence and effectiveness.

1. REDESIGNING THE NEW HIRE ORIENTATION PROCESS