1. Ideate

2. Manuel Ignacio Santos de Anda 2
Carlos is a young
executive in a company,
he is a graduate of
engineering, but he’s
working as an
administrator and his
main problem is to
convey their ideas
(communication skills) to
all staff, the result
creating situations of
confusion and limited
information.

3. Manuel Ignacio Santos de Anda 3
1. - I do not know
how to
communicate.
2. - My language is
not appropriate.
3. - My
communication
skills are limited.
4. - What I hope to explain is not the same
result at the moment I verify.
5. - Sometimes I think I speak a different
language.

4. Manuel Ignacio Santos de Anda 4
6. - Not attractive
what I say.
7. - When I talk, I
feel the people
bored.
8. - What I say
does not seem
important.
9. - I talk and I don’t listen.
10. - I talk a lot and say nothing.

5. Manuel Ignacio Santos de Anda 5
11. - My verbal and
spoken
communications
are not the same.
12. – There are
generated many
rumors of what I
say.
13. - After saying
something, people
have more
questions.
14. - I get confused when I talk.
15. - What I say and what I do are not the
same.

6. Manuel Ignacio Santos de Anda 6
16. - When I
explain something
more doubts arise.
17. – I get
interrupt a lot to
talk about.
18. - I get
distracted a lot by
talking.
19. - What are the main obstacles to my ideas.
20. - How should I behave when speaking.

7. Manuel Ignacio Santos de Anda 7
21. - I how I
should move when
I talk.
22. - I must
understand who
listens.
23. - I'm worried
to speak what
they think of me.
24. - What I think and what I say is not the
same.
25. - My imagination is very active when I talk.

8. Manuel Ignacio Santos de Anda 8
26. - I think
faster than I
speak.
27. - I forget
what I'm saying.
28. - I forgot my
commitments in
my conversations.
29. - Sometimes I think is better do not to say
anything.
30. - Even I say with details, they do something
different.

9. Manuel Ignacio Santos de Anda 9
31. – I get angry
when I say
something.
32. – I feel sad with
my communications
skills.
33. – I am not doing
what I have to do,
because mi
communication
skills.
34. – I talk; talk, and talk and nobody listen.
35. – Even I try to explain myself with images and draws, I have
the same result.

10. Manuel Ignacio Santos de Anda 10
36. – Sometimes I
fell I need to
speak louder
37. – I get
frustrated so easy
and fast.
38. – I think the
communications is
not for me
39. - I have a fear of public speaking.
40. - I fear that they laugh about what I say.

11. Manuel Ignacio Santos de Anda 11
41. - I do not want
to face doubts and
questions.
42. - I dread not
having the
answers.
43. – I feel
confused about
what I want to
say.
44. – Disorientated.
45. – Astonish.

12. Manuel Ignacio Santos de Anda 12
46. – Lost.
47. – Scare.
48. – Jaundiced.
49. – Disappointed.
50. – Sad and confused.

13. Manuel Ignacio Santos de Anda 13

14. Manuel Ignacio Santos de Anda 14
Know what communication
really is. Communication is
the process of transferring
signals/messages between a
sender and a receiver
through various methods
(written words, nonverbal
cues, spoken words). It is also
the mechanism we use to
establish and modify
relationships.

15. Manuel Ignacio Santos de Anda 15
Utilize various
media (emails,
posters, bulletin
board, etc.)

16. Manuel Ignacio Santos de Anda 16
Have courage to say what you
think. Be confident in knowing that
you can make worthwhile
contributions to conversation. Take
time each day to be aware of your
opinions and feelings so you can
adequately convey them to others.
Individuals who are hesitant to
speak because they do not feel their
input would be worthwhile need
not fear. What is important or
worthwhile to one person may not
be to another and may be more so
to someone else.