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Blocks to Creativity and Innovation. Tools to Release Creativity and Innovation

The document discusses psychological inertia and barriers to innovation. It describes how preconceived notions, assumptions, experience and expertise can prevent new ideas from being considered. It provides tools to overcome these barriers, such as having outsiders review problems, testing small experiments, and being aware of blocks to change. The goal is to encourage discussions, questioning and developing solutions in order to drive innovation.

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www.create-learning.com
“That is how we have always done it.”
“We tried that like 10 years ago
and it didn’t work”
“I am not paid to improve things,
just to push this button”
“That will never work here.”




              www.create-learning.com
Psychological Inertia
“The meaning of the word "inertia" implies an indisposition to
change – a certain "stuckness" due to human programming. It
represents the inevitability of behaving in a certain way – the way
that has been indelibly inscribed somewhere in the brain. It also
represents the impossibility – as long as a person is guided by his
habits – of ever behaving in a better way.” (Kowalick, 2012)




                           www.create-learning.com
www.create-learning.com
1. Having a fixed vision (model) of the solution or the root cause.
2. False assumptions (trusting the data).
3. Language that is a strong carrier of psychological inertia.
   Specific terminology carries psychological inertia.
4. Experience, expertise and reliance upon previous results.
5. Limited knowledge, hidden resources or mechanisms.
6. Inflexibility (model worship); trying to prove a specific theory,
   stubbornness.
7. Reusing the same strategy. Keep thinking the same way and
   you will continue to get the same results.
8. Rushing to a solution – incomplete thinking.

TRIZICS; Cameron 2010


                            www.create-learning.com
Tools to
                            Release
                          Innovation




www.create-learning.com

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Blocks to Creativity and Innovation. Tools to Release Creativity and Innovation

  • 2. “That is how we have always done it.” “We tried that like 10 years ago and it didn’t work” “I am not paid to improve things, just to push this button” “That will never work here.” www.create-learning.com
  • 3. Psychological Inertia “The meaning of the word "inertia" implies an indisposition to change – a certain "stuckness" due to human programming. It represents the inevitability of behaving in a certain way – the way that has been indelibly inscribed somewhere in the brain. It also represents the impossibility – as long as a person is guided by his habits – of ever behaving in a better way.” (Kowalick, 2012) www.create-learning.com
  • 5. 1. Having a fixed vision (model) of the solution or the root cause. 2. False assumptions (trusting the data). 3. Language that is a strong carrier of psychological inertia. Specific terminology carries psychological inertia. 4. Experience, expertise and reliance upon previous results. 5. Limited knowledge, hidden resources or mechanisms. 6. Inflexibility (model worship); trying to prove a specific theory, stubbornness. 7. Reusing the same strategy. Keep thinking the same way and you will continue to get the same results. 8. Rushing to a solution – incomplete thinking. TRIZICS; Cameron 2010 www.create-learning.com
  • 6. Tools to Release Innovation www.create-learning.com
  • 7. 5 Ways to Release Innovation 1. Have new (different) people check the solutions and problems, reporting the data and what they found to the group. 2. Go to the site of the problem. Having actually witnessed the solution and working with it will open minds. If you can’t go to the actual location yourself, TRUST the people who work with the problem on a steady basis, to describe what the work is and how they feel it may be improved. 3. Enforce a method like P.R.O.P.S where people must work to understand and reinforce the solution, before stating alternatives. 4. Have people lead small experiments to see if the new idea may work, and what was effective (worked well) with the experiment. 5. When you feel and know that “innovation blocks” are happening CALL THE GROUP on it! We often don’t even realize it is happening. If someone is responsible for recognizing and re-directing the group…it can help to allow new ideas to thrive. www.create-learning.com
  • 8. What are the success criteria, the definition of “problem solved”? Define what “solved” means. It is important to communicate with all stakeholders the definition of success to avoid confusion. Clarify whether the goal is a quantifiable measure of improvement or complete elimination of the problem. All stakeholders should be clear on what the “problem solved” means. www.create-learning.com
  • 10. Encourage discussions and ask more questions; For example… • What has happened for you to know that a solution is needed? • If I was to observe you working through your solution how would I know that you’re making progress? • On a scale of 0 – 10 with 0 being you have some idea what to do with this situation; and 10 being you know exactly what to do – where are you on this scale? • What have you already accomplished? • Is any of your solution already happening, even just a little bit? • What did you do to make that happen? Can you do more of that? • What is one thing you can do in the next 90 minutes that will increase your progress? www.create-learning.com
  • 12. Ask, What is your next step? When can we go-and-see? • What is your next step? • If you were one step closer to the goal, how would you know? • In the past with the success you have already had, what could you go-and- see that showed that you are progressing? • What is your next step? When can we go-and-see? www.create-learning.com
  • 13. “…the ability of your company to be competitive & survive lies in the capability of the people in your organization to understand a situation and develop solutions.” www.create-learning.com
  • 14. The team / I have a problem –> Who else has problems like ours?; When have we had problems like this in the past? –> How did others solve similar problems?; How did we solve the similar problems? –> The team / I have a solution! www.create-learning.com
  • 15. General General Problem Solution Specific Specific Problem Solution The team / I have a problem –> Who else has problems like ours?; When have we had problems like this in the past? –> How did others solve similar problems?; How did we solve the similar problems? –> The team / I have a solution http://www.triz-journal.com/archives/what_is_triz/ www.create-learning.com
  • 18. Photo attribution in order of appearance: http://www.flickr.com/photos/pasukaru76/4307189567/ http://www.flickr.com/photos/pasukaru76/3992935923/ http://www.flickr.com/photos/wingtorn/7225734766/ http://www.flickr.com/photos/33263856@N02/5157196328/ in/photostream/ http://www.flickr.com/photos/aidanmorgan/4763085590/ http://www.flickr.com/photos/calliope/5902712709/ http://www.flickr.com/photos/pasukaru76/5018455914/ www.create-learning.com