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Mike Buatti's Professional Resume
1. MICHAEL E. BUATTI
mikebuatti@msn.com
http://www.linkedin.com/in/mikebuatti
22811 Fox Creek Office: (248) 426-9972
Farmington Hills, Michigan 48335 Mobile: (248) 444-9640
A competitive performance-based, Marketing/Sales Consultant experienced in UC&C, Video, VoIP, Third Party Vendor (TPV)
solutions and Project Management with a extensive, successful record of qualifying, managing and closing information
technology solutions, applications and services. A creative business problem solver with excellent presentation skills. Has an
aptitude for mastering technical applications and developing relevant consultative sales, marketing, and business development
strategies that accurately target and exceed customer expectations. Proven ability to execute positively on business development
initiatives by coordinating the efforts of professionally and culturally diverse teams in a variety of settings.
CAREER HISTORY
VERIZON BUSINESS, Southfield, MI 2007 to Present
Leading global carrier in Voice over IP (VoIP) and Unified Communication & Collaboration
Sr. Immersive Video Solutions Architect, 2009 to Present
Responsible for selling Immersive Video/UC&C solutions to Global Fortune 500 companies: Procter & Gamble, Xerox, YUM
Brands, National Grid, ING, Alcoa, Ford Motor Company, Chrysler LLC, General Motors, GMAC, Huntington Bank, General
Electric, Coventry Healthcare, Kodak, Whirlpool Corporation, Steelcase, NEXEN, Scotia Bank, Humana, Reed Elsevier, Fifth
Third Bank, ING, MARS, Kimberly Clark, Limited Brands, American Red Cross, Dana Corporation, Cardinal Health, Diebold,
American Financial Insurance (AFG) and Owens Corning.
Exceeded engineering objective by >500%. Instrumental in architecting and closing some of the largest UC&C sales
to Verizon Business accounts as noted:
• Procter & Gamble – Architected/booked a solution ~ $5.3M ($1.288 million in 2010) - Lead Video Architect
• National Grid – Architected a solution ~ $5M with future growth of an additional $4-5M - Lead Video Architect
• YUM Brands – Architected/booked $500,000 in 2010 - Lead Video Architect
• ING - Booked $2.6M in 2010 - Advisor
• Xerox – Architected a solution ~ $2.4M - Lead Video Architect
• Alcoa – Architected a solution ~ $5,442,020 - Lead Video Architect
• Coventry Healthcare – Architected/booked a solution ~ $900,000
• Chrysler LLC – Architected a solution ~ $2.6M – Lead Video Architect
Premier ACS, Business Solutions Consultant – VoIP and UC&C, 2007 to 2009
Sold strategic VoIP/UC&C solutions to premier accounts: GM, Ford, Mazda, Chrysler, Dow Chemical, Lear Corporation, IAC,
Daimler, P&G, Progressive Insurance, The Limited Brands, Kroger, Nationwide, National City, Marathon Oil, Speedway
SuperAmerica LLC, H&R Block, Wellpoint, and PPR (Puma, The Avenue, Gucci and Redcats). Developed strategic VoIP
solutions with certified OEM’s including Nortel, Cisco, Avaya, Juniper, Polycom, Aastra, Acme Packet, AdTran & Mediatrix.
• Achieved 98% YTD MRV/NRV quota – ranked 29th within VoIP Practice Area
• Exceeded NRV Quota 130%
NETWORKS GROUP, Brighton, MI 2006 to 2007
A leader in the information, network security and accessibility specialist organization.
Business Development Manager
Sold Firewall, IPSec, SSLVPN, Intrusion Detection and Prevention, Authentication, eMail security, Content Filtering and other
security products, as well as, professional integration services in all 50 states. Strategic OEM’s included Juniper, Checkpoint,
ISS, McAfee, RSA, Blue Coat Systems, Trend Micro, Secure Computing, Aruba Wireless, Air Magnet, Tumbleweed
Communications and Imprivata.
• Sold the largest Juniper SSL VPN and McAfee project in 2006
• Exceeded Quota 117%
NETWORK GENERAL CORPORATION, Novi, MI 2005-2006
Global leader providing dashboard to packet solutions for enterprise application and network performance analysis.
Regional Account Manager – MI, OH, & KY
Responsible to generate new business development opportunities for MI, OH, KY for State, Local Government & Education.
• Generated $350K in new business revenue through effective prospecting and solution selling techniques.
• Landed new business development accounts that included the State of Michigan, Michigan Public Safety
Communications System, University of Kentucky, and University of Louisville.
• Recognized and promoted for exemplary prospecting & territory development within first 3 months in position.
AVAYA, INC., Southfield, MI 2001-2005
Global leader in providing IP Business Communication Systems, applications and services.
2. National Account Manager, 2003-2005
Led 10 sales team members, developed new customers, and integrated other technology providers to design and develop
Telephony, CRM and Messaging solutions to meet customer requirements.
• Created, introduced and managed an Avaya Utility Consortium to educate current and prospective worldwide utility
customers on best practices solutions regarding CRM and IP Telephony.
• Secured a $400,000 Avaya IP Telephony upgrade to the KraftMaid Cabinets / Mills Pride divisions of Masco Corp.
• Created new business opportunities within 15 accounts such as:
Comerica Bank Hayes Lemmerz Blue Cross Blue Shield of Michigan
Henry Ford Health Systems HAP Crain’s Communication
Valassis DTE Energy American Community Mutual Insurance
Guardian Industries Plante & Moran Gill Industries
Masco Corporation National City Bank PLLC
• Made presentation proposing $2.5M solution to both Comerica Bank and to HAP.
• Consistently exceeded quota each year; 2001: 147%; 2002: 135%; 2003: 109%; 2004: 103%
Global Account Manager – GMAC Divisions, 2001-2003
Directed sales teams, executed direct sales strategy to all divisions of GMAC worldwide, coordinated third-party technology
providers to design/develop Telephony, CRM & Messaging solutions to meet GMAC’s global communication requirements.
• Developed, sold and managed implementation of 2 complex CRM communications solutions totaling $500K to GMAC
Insurance that improved customer satisfaction and productivity.
• Sold 3 NICE “record on demand” applications, totaling $1M to GMAC Insurance & GMAC Mortgage contact center.
• Designed and sold $260K upgrade for office telephony and call management system that provided operations.
• Proposed a five-site, $1.3M, IP Trunking project for mortgage division to reduce internal telephony costs.
• Achieved >$5.7M, out of annual $7M quota, in product & net new professional services sales for 3rd & 4th FY quarters.
TELIA AB, TELIA INTERNET, INC DIVISION, Farmington, MI 2000-2001
A Swedish based wireline carrier that extended its presence into the USA via acquisition.
Global Account Manager – Michigan and Ohio HQ Based Accounts
Represented organization in developing, managing & growing the Michigan & Ohio territories with a solution set encompassing
VPN’s, Fragmented T-1’s up to OC-12 circuits, dial up access modems, wireless products & SONET solutions.
• Sold/project managed annual $10M internet modem connectivity to BlueLight.com, Kmart Corp’s ISP.
• Leveraged transatlantic cable pipeline capability to DaimlerChrysler for WAN use for $2M.
VERIZON WIRELESS, Southfield, MI 1994-2000
The largest wireless carrier, providing both cellular and data coverage in the USA.
Corporate Account Executive
Responsible for creating corporate cellular and data wireless programs for Fortune 500 customers.
• Consistently met or exceeded quota between 90% - 150% of quota for 6 years.
• Cultivated, managed and sold an annually renewable $3M module comprised of Fortune 500 companies.
• Displaced incumbent “corporate standard” wireless competitor (AT&T) in both Blue Cross Blue Shield & DTE.
FORD MOTOR COMPANY, LINCOLN MERCURY DIVISION, Denver, CO 1991-1994
Zone Manager, Denver Zone - Colorado, Wyoming and Montana
Represented Lincoln-Mercury Division as Original Equipment Manufacturer (OEM) to 11 dealers in CO, WY & MT.
Ford Motor College Graduate Trainee Program, Select Dealer Manager, Memphis, TN 1990-1991
EDUCATION / TRAINING
MBA, University of Phoenix, Southfield Campus, MI 1999
BA, Marketing, Michigan State University, East Lansing, MI 1990
Cisco Certifications – Advanced IP Sales Specialist, CSE, IPCAAM, and LCSE 2008/2010
Avaya Certifications: Avaya Sales Expert – CCS 2004
Verizon Certifications - HIPC Specialist; IP Trunking/IPIA Expert 2007-2008
o Technical Sales Overview - VoIP; Network & Hosted Call Center Specialist; 2009
Hosted ACD: Contact Center Overview; Hosted ICR; Hosted IVR; IP Toll Free and IPIVR
All Tandberg Certifications 2009
All Polycom Certifications - Immersive Telepresence VNOC Pre-Sales Technical Training, 2009
o Immersive Telepresence Converged Network Pre-Sales Technical Training and Overlay Network Pre-Sales
Technical Training