GERRY MILLER 100 W 5th St Ste 403 Royal Oak, MI 48067 Mobile: 248/819-‐0443 United States of America Email: email@example.com BUSINESS AND TECHNOLOGY VISIONARY Uniquely qualified, visionary Senior Technology Executive delivering more than 20 years experience with technology startups and helping growing companies improve their business. With both COO and CTO titles, deep hands-‐on technology expertise coupled with significant business talent has led to two decades of success. Technology skills include deep architectural capabilities, design patterns, Internet-‐scale application development, Cloud Computing, mobile development, Web services, AJAX, JSON, XML, XSLT, HTML5, CSS3, C++, C# 5, ASP.NET MVC4, .NET 4.5, Visual Studio 2012, Eclipse, LAMP, SQLServer, MySQL, and NoSQL, leading Agile teams, distributed ALM, managing outsourced development, TDD, both with teams and solo. Business skills include identifying creative operational and strategic improvements; specifying key metrics and success criteria; building and motivating strong teams; executive, board, and investor management; fundraising; M&A; and providing detailed implementation and execution plans. Through relentless execution and commitment to results, clients experience successful projects with reduced costs, improved operating efficiency, higher revenue and profitability, improved client and employee satisfaction, stronger competitive positioning, and better alignment with true business potential. Clients have included Aspen Marketing Services, Progressive Insurance, IBM, State Street Bank, Microsoft Corporation, General Motors, BankBoston, Victoria’s Secret, Bank One, the Commonwealth of Massachusetts, Fidelity Investments, Ford Motor Company, Amway/Quixtar, Wyeth Pharmaceuticals, Datastream Corporation, The Foxboro Company, Allendale Insurance, Perceptron, PC Connection, Rational Software, AG Edwards, H&R Block, Juno Online Services, Stream International, Boston Housing Authority, Lotus Development, and many more across a diverse range of industries. PROFESSIONAL ACCOMPLISHMENTS Cloudticity – Royal Oak, MI 2011 – Present FOUNDER & CHIEF TECHNOLOGY OFFICER Cloudticity is a Muse Holdings portfolio company dedicated to helping companies "Wrangle the Cloud." Cloudticity provides consulting services focused on developing applications in the cloud, with an emphasis on Amazon Web Services and Microsoft Azure. Cloudticity is also building a comprehensive suite of cloud management software. Selected Results: • Architected Aspen Marketing Services’ next generation of marketing technology, the cornerstone of their $300MM business and a key differentiator in their recent acquisition by Epsilon / ADS.
GERRY MILLER – Page 2 – • Lead architect and developer of upcoming cloud-‐based music discovery service http://www.detour.fm. Muse Holdings, LLC – Royal Oak, MI 2008 – Present FOUNDER Focused on providing tactical consulting and funding to early stage startup companies, advising growth stage companies on business scalability, building strategic relationships, assisting in turnaround situations, and driving success and shareholder value across the spectrum of clients. Selected Results: • Launched Cloudticity, a leading innovator providing cloud computing software and services. • Led the architecture, design, and implementation of AVAbahn’s dealer management system (DMS) and Contracts Management applications. • Devised the strategy that raised over $360,000 in startup capital for WorkingHabitat.com, then acted as Chief Technology Officer to get the funded company operational. • Devised the investment strategy that raised over $500,000 for Esmeralda Distillery, makers of the award-‐winning Obsello Absinthe and Port of Barcelona gin. Granted board seat for continued advisory capacity. • Advisory board member of CityDrip, an innovative new-‐media advertising company focused on selling local and national ads intermingled with local content, delivered to Internet-‐connected televisions strategically placed at restaurants and medical facilities. • Built the business plan that allowed Cubekind Entertainment to begin participating in the $1.8B market for virtual goods in video games. First Facebook application released January 2010. • Helped Harmonie Park reinvent themselves from a Detroit-‐based music and video production facility to a full-‐blown communications and marketing firm. • Asked to join the Investment Review Board at Oakland University INCubator to drive continued innovation and aid in capital raises for startup companies. • Managed technology sales and strategy for Global Impact Group, a global commerce consulting and services firm. ePrize LLC – Pleasant Ridge, MI 2007 – 2008 CHIEF OPERATING OFFICER At the world’s #1 Interactive Promotion Agency reversed a cycle of negative profitability and cash flow, declining client satisfaction, worsening attrition rates, and significant quality problems. Through strategic reorganization coupled with significant technology architecture, quickly and effectively resolved all issues within one year.
GERRY MILLER – Page 3 – Led all sales, production, project management, development, technology, and product development groups, with approximately 300 people in managed departments. Managed sales across offices in New York, Los Angeles, Chicago, Dallas, Detroit, and London. Grew company to 350 employees and nearly $70MM in revenue. Delivered a record 1.2 billion page views across 184 million unique visitors while deploying 1,366 promotions, a 70% year-‐over-‐year increase. Selected Results: • Drove year-‐over-‐year revenue growth of 38%, with continued double-‐digit revenue growth to $68.8MM in 2008. • Improved operating efficiency from 49% to 70% in just over one year, resulting in achieving EBITDA goals months ahead of projections. • Improved quality of client deliverables by 44%, and system uptime to 99.98%, resulting in a doubling of client satisfaction using industry standard measurements. Client satisfaction is now on par with companies such as Ritz Carlton. • Launched ToyBox™ 2.0, a revolutionary, proprietary Software as a Service platform that now runs ePrize’s promotions. ToyBox™ 2.0 allows the automated building and deployment of promotions, dramatically reducing the time required to deploy while improving quality, scalability, and effectiveness. • Developed, designed, and deployed a new sales process and management system that resulted in a 40% increase in net bookings. • Designed a new performance management system that clearly tied each employee to specific roles, responsibilities, and measurable accountabilities. • ePrize won nearly 20 awards during tenure, including Inc. 500 membership, Ernst & Young’s Entrepreneur of the Year, Red Herring’s Top 100 Technology Companies, and Metropolitan Detroit’s 101 Best and Brightest Companies to Work For. • Raised overall employee satisfaction, reduced average weekly hours worked across the company, lowered attrition rates, and never lost a direct report. Rated 10 out of 10 in employee survey of manager effectiveness. Microsoft Corporation – Southfield, MI 1999 – 2007 GLOBAL BUSINESS MANAGER, GENERAL MOTORS (2004 – 2007) CHIEF TECHNOLOGY OFFICER, US CENTRAL REGION (2002 – 2004) PRACTICE MANAGER (2000 – 2001) PRINCIPAL CONSULTANT (1999 – 2000) Recruited to Microsoft Consulting Services initially as a Principal Consultant. During numerous client engagements quickly rose to prominence for both technology and business acumen. Successfully helped vastly diverse enterprises including Dow Chemical, General Motors, and H&R Block, with large-‐scale technology decisions, architecture, and deployments.
GERRY MILLER – Page 4 – Selected Results: • Within three years grew annual revenue from General Motors from $20MM to over $100MM, including software, services, and online advertising. GM became MSN’s number one advertiser. • Developed and presented Service Oriented Technology webinars with CTO of Boston Consulting Group, then resold this content to Booz Allen, McKinsey, Bain, and Deloitte. • Published numerous articles in technical and trade journals, and co-‐authored a book on Service Oriented Architecture during CTO tenure. • Devised and executed upon a strategy that resulted in $10MM incremental annual revenue from Dow Chemical. • Lectured and consulted extensively worldwide as a leading expert in .NET development, enterprise architecture, service oriented architecture, and Internet-‐scale development and deployment. • Reversed negative P&L within three months of being named Practice Manager, quickly making the 130-‐member group the most profitable in the United States. The Clarity Group, Inc. – North Andover, MA 1992 -‐ 1999 FOUNDER & PRESIDENT Started in 1992 with just two people working from their basements, The Clarity Group quickly grew to a 100-‐person consulting firm with $10MM in aggregate revenues. As Founder & President led 100% average annual growth, serving in all business capacities as the company developed. Led sales, architecture, strategic development, and remained deeply involved in the largest technology projects. Clients included such Fortune 500 companies as State Street Bank, Microsoft Corporation, BankBoston, Fidelity, and IBM. ACCREDITATIONS • Regular presenter at industry events across the world. • Board memberships include Esmeralda Distillery, CityDrip Advisory Board, Oakland University INCubator Investment Review Board, and the Great Lakes Chamber Music Society. Former technology committee member at Lighthouse of Oakland County. • “Web Services in Service Oriented Architectures” chapter in the book Management of the Object-‐ Oriented Development Process, Drs. Liu & Roussev, Idea Group Inc. 2005. • “.NET vs. J2EE” article published in Communications of the ACM, June 2003. • Panel presenter on .NET vs. J2EE for web services at IEEE SAINTS conference, 2003.
GERRY MILLER – Page 5 –• Debates with Chief Architect of Sun ONE at London Business School, University of Virginia, Boston College (co-‐sponsored by Harvard and MIT), Boston University, Arizona State University and University of Wisconsin, 2002-‐2003. • Televised presentation for 2002 Visual Studio .NET launch. • Keynote speaker at 1998 Microsoft Professional Developer’s Conference in Denver, CO. • Keynote speaker at 1998 Visual C++ Developer’s Conference. • Member, joint ANSI/ISO committee for C++ standardization.