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Website Related Management Tasks

Steps:
           1.    Meet Mon to identify all of the various tasks related to managing different aspects of the web site
           2.    Each person reviews what we came up with to see if we are missing any additional tasks or task
           management area and to identify examples (affiliate organizations, products/services for resale, content
           feeds and sources, etc.)
           3.    Meet back on Tues/Wed to start breaking down how we can get the tasks done


Types of Tasks (what is the primary focus area of task, but understand that many of them will have some cross-
over)
       •     Marketing and Sales
       •     Content Management
       •     Admin
       •     Member Management

Dependencies
      •    Signed contract
      •    Permission to use
      •    Process

Prioritization (based on timelines, overall value)
         •     High
         •     Medium
         •     Low

Knowledge/Resource Required
      •    Industry knowledge
      •    Technical functionality



ID                             1
Task                           Making sure members are contributing to website (writing articles,
                               participating in discussions, reviewing resources, etc.)
Type                           Member Management
Dependencies                   Members understand value of participation and responsibilities
Priority                       High
Knowledge/Resources            Need some level of industry knowledge to understand if what they
Required                       are contributing is any good (QA)




ID                             2
Task                           Getting affiliate organizations for cross-promotion of website
Type                           Marketing and Sales
Dependencies                   Does our website present enough user volume to interest them?
Need signed contract.
                         How will the cross-promo be done (links, banner ads, syndicated
                         content, embedded content)?
Priority
Knowledge/Resources      Need to know how to find them and qualify them – know what types
Required                 you are looking for (complimentary target audience), which ones are
                         good candidates (do they have a good or bad site).




ID                       3
Task                     Reselling products/services through website
Type                     Marketing and Sales
Dependencies             How will the reselling be done and tracked (link off to, embedded
                         shopping cart)?
Priority
Knowledge/Resources      May need ecommerce functionality installed/configured/customized
Required                 for type of products/services on website
                         More admin time may be needed to handle processing of purchases

Examples:
      •     Subscription to private equity source database – www.privateequityinfo.com



ID                       4
Task                     Syndicating content to other websites
Type                     Content Management
Dependencies             Do we have enough content volume and update frequency for this?
Priority
Knowledge/Resources      Need target sites to support ability to do this easily (RSS feeds)
Required




ID                       5
Task                     Getting content feeds and sources for website
Type                     Content Management
Dependencies             May have to pay to get really good feeds and sources
Priority
Knowledge/Resources      Need to know how to find them and qualify them – know what types
Required                 you are looking for (complimentary target audience), which ones are
                         good (quality of feed or source information).
                         Need providers to support ability to do this easily (RSS feeds, web
                         services standards)
ID                    6
Task                  Facilitating community/collaboration involvement
Type                  Member Management
Dependencies          Need to train members to use website tools
                      Need regular schedule for meeting and follow-up
Priority              High – have to jumpstart members doing this until they can self-
                      manage more
Knowledge/Resources   Need some level of industry knowledge to facilitate
Required




ID                    7
Task                  Creating/organizing/editing content
Type                  Content Management
Dependencies          Need to train staff to use website tools
                      Need to establish schedule for frequently updated content (freshness
                      and timeliness)
Priority              High
Knowledge/Resources   Need some level of industry knowledge to understand how best to
Required              organize content, what types of content needs to be created (fill in
                      gaps), what is the timeliness of content (expire)




ID                    8
Task                  Helping users with registration on website
Type                  Admin
Dependencies          Need to train staff on registration process
Priority              High – CWP site
Knowledge/Resources
Required




ID                    9
Task                  Helping members with login on website
Type                  Admin
Dependencies          Need to train staff on login process
Priority              High – all sites
Knowledge/Resources
Required
ID                    10
Task                  Helping members with sign-up/renewal
Type                  Admin
Dependencies          Need to train staff on process
Priority              High – ACW and AMAA sites
Knowledge/Resources
Required


           4

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Website Related Management Tasks

  • 1. Website Related Management Tasks Steps: 1. Meet Mon to identify all of the various tasks related to managing different aspects of the web site 2. Each person reviews what we came up with to see if we are missing any additional tasks or task management area and to identify examples (affiliate organizations, products/services for resale, content feeds and sources, etc.) 3. Meet back on Tues/Wed to start breaking down how we can get the tasks done Types of Tasks (what is the primary focus area of task, but understand that many of them will have some cross- over) • Marketing and Sales • Content Management • Admin • Member Management Dependencies • Signed contract • Permission to use • Process Prioritization (based on timelines, overall value) • High • Medium • Low Knowledge/Resource Required • Industry knowledge • Technical functionality ID 1 Task Making sure members are contributing to website (writing articles, participating in discussions, reviewing resources, etc.) Type Member Management Dependencies Members understand value of participation and responsibilities Priority High Knowledge/Resources Need some level of industry knowledge to understand if what they Required are contributing is any good (QA) ID 2 Task Getting affiliate organizations for cross-promotion of website Type Marketing and Sales Dependencies Does our website present enough user volume to interest them?
  • 2. Need signed contract. How will the cross-promo be done (links, banner ads, syndicated content, embedded content)? Priority Knowledge/Resources Need to know how to find them and qualify them – know what types Required you are looking for (complimentary target audience), which ones are good candidates (do they have a good or bad site). ID 3 Task Reselling products/services through website Type Marketing and Sales Dependencies How will the reselling be done and tracked (link off to, embedded shopping cart)? Priority Knowledge/Resources May need ecommerce functionality installed/configured/customized Required for type of products/services on website More admin time may be needed to handle processing of purchases Examples: • Subscription to private equity source database – www.privateequityinfo.com ID 4 Task Syndicating content to other websites Type Content Management Dependencies Do we have enough content volume and update frequency for this? Priority Knowledge/Resources Need target sites to support ability to do this easily (RSS feeds) Required ID 5 Task Getting content feeds and sources for website Type Content Management Dependencies May have to pay to get really good feeds and sources Priority Knowledge/Resources Need to know how to find them and qualify them – know what types Required you are looking for (complimentary target audience), which ones are good (quality of feed or source information). Need providers to support ability to do this easily (RSS feeds, web services standards)
  • 3. ID 6 Task Facilitating community/collaboration involvement Type Member Management Dependencies Need to train members to use website tools Need regular schedule for meeting and follow-up Priority High – have to jumpstart members doing this until they can self- manage more Knowledge/Resources Need some level of industry knowledge to facilitate Required ID 7 Task Creating/organizing/editing content Type Content Management Dependencies Need to train staff to use website tools Need to establish schedule for frequently updated content (freshness and timeliness) Priority High Knowledge/Resources Need some level of industry knowledge to understand how best to Required organize content, what types of content needs to be created (fill in gaps), what is the timeliness of content (expire) ID 8 Task Helping users with registration on website Type Admin Dependencies Need to train staff on registration process Priority High – CWP site Knowledge/Resources Required ID 9 Task Helping members with login on website Type Admin Dependencies Need to train staff on login process Priority High – all sites Knowledge/Resources Required
  • 4. ID 10 Task Helping members with sign-up/renewal Type Admin Dependencies Need to train staff on process Priority High – ACW and AMAA sites Knowledge/Resources Required 4