1. Mediating the Museum:
The impact of on-gallery technology
on visitors' engagement with museum objects
Merel van der Vaart
PhD Candidate
Amsterdam School for Heritage & Memory Studies
Allard Pierson Museum – Universiteit van Amsterdam
7. (How) can technology help visitors engage with museum objects?
Interdisciplinary research:
Museological Theory, Learning Theory, Anthropology,
Computer Science, Human-Computer Interaction (HCI)
8. meSch
Material Encounters with Digital Cultural Heritage
European research project.
“meSch aims to co-design novel platforms for the creation of
tangible digital exhibits at heritage sites”
ICT for access to cultural resources
Objective-driven research project
11. Which objects are interesting?
What questions are asked?
Domus pilot
2014
12. Which objects are interesting?
The ones they don’t recognise.
What questions are asked?
What is it?
How was it used?
Domus pilot
2014
13. Visitors found it easy to use the
touch-screen.
Beware of the honeypot effect
After browsing the on-screen
content, visitors had more
diverse preferences.
Domus pilot
2014
14. Challenges:
Usability issues may hinder
engagement
Making ‘active’ objects easily
recognisable.
Creating good AR content.
Eternal Egypt Experience
2013-2014
19. (How) can technology help visitors engage with museum objects?
I don’t know.
But I do know that integration is key in three areas:
Visually
Intellectually
Physically
20. Literature review: Visitors & Objects/Technology & Objects
Review existing research into visitor behaviour in museums
Smaller focussed studies
Use meSch Case Studies as research opportunity
21. The project (2013-2017) receives funding from the European Community’s Seventh
Framework Programme ‘ICT for access to cultural resources’ (ICT Call 9: FP7-ICT-
2011-9) under the Grant Agreement 600851.