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Mediating the Museum:
The impact of on-gallery technology
on visitors' engagement with museum objects
Merel van der Vaart
PhD Candidate
Amsterdam School for Heritage & Memory Studies
Allard Pierson Museum – Universiteit van Amsterdam
Research topic
Research context
Visitors, objects and technology – 3 case studies
Fixed screens
Augmented reality
Virtual reality
Future plans
(How) can technology help visitors engage with museum objects?
Interdisciplinary research:
Museological Theory, Learning Theory, Anthropology,
Computer Science, Human-Computer Interaction (HCI)
meSch
Material Encounters with Digital Cultural Heritage
European research project.
“meSch aims to co-design novel platforms for the creation of
tangible digital exhibits at heritage sites”
ICT for access to cultural resources
Objective-driven research project
Fixed screens
Augmented reality
Virtual reality
Which objects are interesting?
What questions are asked?
Domus pilot
2014
Which objects are interesting?
The ones they don’t recognise.
What questions are asked?
What is it?
How was it used?
Domus pilot
2014
Visitors found it easy to use the
touch-screen.
Beware of the honeypot effect
After browsing the on-screen
content, visitors had more
diverse preferences.
Domus pilot
2014
Challenges:
Usability issues may hinder
engagement
Making ‘active’ objects easily
recognisable.
Creating good AR content.
Eternal Egypt Experience
2013-2014
Challenges:
There’s no tangible interaction.
Video link
Eternal Egypt Experience
2013-2014
Challenges:
Linking virtual & real
Integrating virtual experience
into the exhibition.
Finding suitable gesture
vocabulary
Eternal Egypt Experience
2013-2014
(How) can technology help visitors engage with museum objects?
(How) can technology help visitors engage with museum objects?
I don’t know.
(How) can technology help visitors engage with museum objects?
I don’t know.
But I do know that integration is key in three areas:
Visually
Intellectually
Physically
Literature review: Visitors & Objects/Technology & Objects
Review existing research into visitor behaviour in museums
Smaller focussed studies
Use meSch Case Studies as research opportunity
The project (2013-2017) receives funding from the European Community’s Seventh
Framework Programme ‘ICT for access to cultural resources’ (ICT Call 9: FP7-ICT-
2011-9) under the Grant Agreement 600851.

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ASHMS PhD Presentation17/12/2014

  • 1. Mediating the Museum: The impact of on-gallery technology on visitors' engagement with museum objects Merel van der Vaart PhD Candidate Amsterdam School for Heritage & Memory Studies Allard Pierson Museum – Universiteit van Amsterdam
  • 2. Research topic Research context Visitors, objects and technology – 3 case studies Fixed screens Augmented reality Virtual reality Future plans
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. (How) can technology help visitors engage with museum objects? Interdisciplinary research: Museological Theory, Learning Theory, Anthropology, Computer Science, Human-Computer Interaction (HCI)
  • 8. meSch Material Encounters with Digital Cultural Heritage European research project. “meSch aims to co-design novel platforms for the creation of tangible digital exhibits at heritage sites” ICT for access to cultural resources Objective-driven research project
  • 9.
  • 11. Which objects are interesting? What questions are asked? Domus pilot 2014
  • 12. Which objects are interesting? The ones they don’t recognise. What questions are asked? What is it? How was it used? Domus pilot 2014
  • 13. Visitors found it easy to use the touch-screen. Beware of the honeypot effect After browsing the on-screen content, visitors had more diverse preferences. Domus pilot 2014
  • 14. Challenges: Usability issues may hinder engagement Making ‘active’ objects easily recognisable. Creating good AR content. Eternal Egypt Experience 2013-2014
  • 15. Challenges: There’s no tangible interaction. Video link Eternal Egypt Experience 2013-2014
  • 16. Challenges: Linking virtual & real Integrating virtual experience into the exhibition. Finding suitable gesture vocabulary Eternal Egypt Experience 2013-2014
  • 17. (How) can technology help visitors engage with museum objects?
  • 18. (How) can technology help visitors engage with museum objects? I don’t know.
  • 19. (How) can technology help visitors engage with museum objects? I don’t know. But I do know that integration is key in three areas: Visually Intellectually Physically
  • 20. Literature review: Visitors & Objects/Technology & Objects Review existing research into visitor behaviour in museums Smaller focussed studies Use meSch Case Studies as research opportunity
  • 21. The project (2013-2017) receives funding from the European Community’s Seventh Framework Programme ‘ICT for access to cultural resources’ (ICT Call 9: FP7-ICT- 2011-9) under the Grant Agreement 600851.