3. STATISTICAL QUALITY CONTROL
Statistics includes scientific methods for collecting, organizing, summarizing, presenting and analyzing data
as well as making conclusions based on the data
Statistics Quality Control uses statistical methods to assess the quality of a product or process
It is extremely important manufacturing tool that is largely responsible for the success of Japanese
automobile industry
This technique was originally developed in US in the early 20th century
After World War II US abandoned the procedure because ROW industries were all destroyed so there was
no competition but now every major US industry has a quality control program
Quality is defined as “the fitness for use”. However statistical quality control defines “a high quality product
as one that closely matches the design specifications
4. SAMPLING
Sample: A small part or quantity intended to show what the whole is like
For example Gallup poll may be taken to determine how the US population will vote in next presidential
elections
Two braches of descriptive statistics i) Descriptive statistics ii) Statistics Inference
Descriptive Statistics: which seeks only to descriptive data
Statistical Inference: which seeks to make conclusions from the data
DESCRIPTIVE STATISTICS
5. DESCRIPTIVE STATISTICS
Sorting Data: To put data in a order
Range: Max - Min
Central Tendency: It is measured by mean, median and mode
Mean: Also known as arithmetic mean or average
Median: The middle of the sorted data is called Median
Mode: It is the most frequent appeared data
Variation: It is measured by Deviation, mean absolute deviation, standard deviation & variance
Deviation: It is deviation of particular data point from the mean. There are positive and are negative both. So the sum of all
deviation is equals to zero. To solve this problem we use the next ones
Mean Absolute Deviation: To avoid the above problem, we use
Standard Deviation: The most easily solution is to square the deviations because the square of (negative & positive) is
always zero
Variance: The square of standard deviation
7. HISTOGRAM
In the last example we have histogram i.e frequency v each class
Relative frequency = Frequency/n ; which is displayed on right side of the figure 9.3
Cumulative frequency It can be found by adding the frequency of a given class to the sum total of all
the lower classes. The mid pts of a rectangle can be connected to show a cumulative frequency polygon
Relative cumulative frequency: which is simply the accumulated sum of relative frequency
Note: when all the classes have been accumulated, the relative cumulative frequency is 1
For a large population e.g. in our example the production of shaft of entire day say 10,000 and we
would be able to make many more classes -> the frequency polygon becomes essentially smooth
Figure 9.3, 9.4, 9.5
9. NORMAL DISTRIBUTION & STANDARD
NORMAL DISTRIBUTION
The shape of the frequency polygon is the normal distribution or bell shaped curve
Relative Cumulative Frequency
Example 9.2