As trust in social platforms declines and publishers face tremendous revenue pressure, email is having a renaissance, fueled by its innate ability to give publishers and advertisers a more direct, relevant and personalized relationship with their target audiences. In this session, learn how to leverage this inherent trust in email to maximize engagement and monetization and take control over your audience relationship.
3. WHY TRUST MATTERS TO
YOUR AUDIENCE
“It’s not now just about price, feature and benefits. It’s
not even about history and legacy. It is about TRUST.
Every brand must build and maintain trust, particularly
because the customer is more skeptical and
empowered, and not afraid to push back and question.”
- Mark McCrindle, McCrindle Research
8. AUDIENCES HAVE
LOST TRUST IN THE
MEDIA
“Most American adults say they have
recently lost trust in news media
organizations”
- Gallup and the Knight Foundation 2018 survey
10. 102.6
trillion emails sent
every year
“Email Is Not Dead,
It’s Evolving”
Forbes
Email marketing has a
4400%
ROI
EMAIL IS
NOT
DEAD
“Hot New Channel”
The Wall Street Journal
92%
of online adults use
email
13. Transition image/content around loss in Social traffic is impacting
business models and pubs need alternative sources of income
LOSS IN SOCIAL
TRAFFIC IS
IMPACTING
BUSINESS
15. CONVEYED
TRUST
Trust in sender
translates to trust in
advertiser
“How Adults Consume and Filter Information Online” – Mantis Research, December 2018
Readers are more likely to click on an ad if they trust the sender.
16. ADS DON’T
DRIVE
UNSUBSCRIBES
“How Adults Consume and Filter Information Online” – Mantis Research, December 2018
“I will unsubscribe from an email if it includes ads.”
The unsubscribe
threat is unfounded
17. RELEVANCY
DRIVES
ENGAGEMENT
“How Adults Consume and Filter Information Online” – Mantis Research, December 2018
“I will click on an ad if it is relevant/interesting.”
Ads are clicked if
content is interesting
19. HOW TO BUILD & RETAIN TRUST USING EMAIL
Be wary of being spammy
Deliver relevant contentTake privacy very seriously
Get permission
Choose ad partners wiselyUse email-based targeting
20. WAYS TO LEVERAGE & MONETIZE AUDIENCE
Email
WebAdServer for Email
Notifications
21. ADSERVER FOR EMAIL
• Create a conduit from ad servers for web into
email
• Easily manage inventory, delivery, reporting and
forecasting from one program
• Detailed CPM-style tracking for email ad
impressions
• Optimize between direct sold
and backfill based on
minimum RPM
“We now make probably four times as
much money by selling CPM through than we would
selling at flat rate.”
Blake Bobit, Director of Digital Sales – Bobit Business Media
22. EMAIL BACKFILL
• Overlooked, but powerful channel
• Offer personalized and relevant third-party
content
• Side-step ad blocking (doesn’t exist in email)
• High-value opt-in subscribers
• Get paid for your traffic
• Optimized for device and user
“ With just a quick set-up, partner content
automatically populates into every email. After more
than a year in operation, the campaign still generates
$3 CPM per open of purely incremental revenue.”
Laura Derr, Manager Marketing Operations - Hearst
23. POWERINBOX BY THE
NUMBERS
• $30+ million revenue
• 10 billion pieces of live content
• 150 million unique monthly users
• 15 billion monthly emails running code
• 7,500 thousand newsletters
• 100 Winner - Red Herring N. America
• #30 – Inc. Magazine fastest-growing private
company
• #14 – Deloitte’s Technology Fast 500
• #4 – Crain’s NY Business’s Fast 50
https://jeffhester.net/2006/02/22/web-20-logo-madness/
EXPLOSION OF NEWS, MEDIA AND CONTENT SITES
Building a reputation—and
maintaining it—demands investment of time and resources, and
approaching every opportunity or threat from the perspective of
“what would our customers think?”
Building a reputation—and
maintaining it—demands investment of time and resources, and
approaching every opportunity or threat from the perspective of
“what would our customers think?”
Publishers need a better way to interact with subscribers
AMERICANS ARE LOSING TRUST IN THE NEWS MEDIA BUT BELIEVE IT CAN BE RESTORED: https://www.knightfoundation.org/reports/indicators-of-news-media-trust%0D
Quote:
http://ballbearingsmag.com/2019/04/29/how-journalists-can-help-restore-trust-in-the-media/
102.6 trillion emails sent every year and 4400%: https://www.statista.com/statistics/456500/daily-number-of-e-mails-worldwide/
Forbes:
https://www.forbes.com/sites/forbesagencycouncil/2018/06/12/email-is-not-dead-its-evolving/#463b33a57545
92% of online adults use email: https://www.campaignmonitor.com/blog/email-marketing/2018/10/why-marketers-need-to-stop-saying-email-marketing-is-dead/
WE ALL HAVE PERSONAL EXPERIENCES OF PUBLISHERS / EMAILERS THAT ARE DOING IT POORLY VS. SUCCESSFULLY. HOW QUICKLY DO YOU DELETE ONE IN YOUR OWN PERSONAL INBOX VS. ONES YOU READ, SAVE, OR EVEN SHARE WITH SOMEONE ELSE
Transition image/content around loss in Social traffic is impacting business models and pubs need alternative sources of income
Need to switch the order:
Ads in email don’t bother me – highlight
I have never noticed ads in emails - highlight
Ads in emails bother me – do not highlight
Building a reputation—and
maintaining it—demands investment of time and resources, and
approaching every opportunity or threat from the perspective of
“what would our customers think?”