1. BUILDING EFFECTIVE
MANAGEMENT TEAMS
Organisation Development and Management Consultants
Adom Baisie Ghartey
Charles Asare Bamfo
2012
2. Tower Exercise
• Task -Build a tower with the following characteristics:-
tallest, widest, strongest, most beautiful and within
shortest possible time
4. What is a team
• A group of people interdependent on each
and working together within a given time
frame to achieve set goals, objectives and
results according agreed norms and
procedures.
• Dyer (1984) defined a team as having two
or more people with a common goal,
specific role assignments, and
interdependence.
5. What is a team
• Guzzo and Dickson (1996) define a team
as group made up of individuals who see
themselves and who are seen by others
as an entity, who are interdependent
because of the tasks they perform as
members of a group, who are embedded
in one or more larger social systems e.g.
community, organisation), and who
perform tasks that affect others (such as
customers, clients or co-workers)
6. Characteristics of Effective Teams:
• A shared goal
• Agreed standards of performance
• Well defined key result areas: outputs
• Clear Roles
• Values, Openness and Trust
• Constructive conflict -engage in unfiltered
conflict around ideas
• Support and warmth
• Cooperation
• Effective rules and procedures
• Sound working practices
7. Characteristics of Effective
Management Teams
• Appropriate Leadership
• Appropriate group processes
• Measurement systems –group members are
able to measure their outputs
• Commitment to periodic evaluation of team
performance
• Feedback systems
• Training and Development-Coaching/capacity
• External relations – Maintains healthy
relationships with the external environment
8. Characteristics of Effective
Management Teams
• An awareness and interest in its own process
and an examination of norms that are operating
within the group
• Encouragement and free expression of
differences in opinion
• Energy exerted towards problem solving
• Balance of Roles that are shared to facilitate
• Responsive to the changing needs of the team
• Climate of trust
• View of mistakes as a source of learning
• Attractiveness to members
9. How do Great Teams
Achieve Results?
• Right People-Right Team
• Clear Goals and strategy
• Presence of Process and Procedure
• Enduring Values
• Well Defined and Strong
Relationships
• Beneficial Products and Services
10. The Right Management Team
The people who make things happen
Diversity
Unique skills
Respect
11. Clear Goals
A shared view and
understanding of
what needs to be
done
13. Building Effective Management
Team –Key Issues to Note
• Awareness of Teams dysfunction
• Assess the team’s strengths and weaknesses
• Set management team development goals
• Apply to team/Change dysfunctional culture (i.e.
attitudes and behaviours, strategy, capacity,
skills and Knowledge, Information)
• Coach and Build Capacity to support/change or
reinforce attitudes and behaviours
• Share Lessons and Insights.
14. The Five Stars of Great
Teams
1. Catalyst: Initiates programs and
stimulate engagement
2. Inventor: Creates new concepts and
solutions
3. Helper: Shares experiences and make
connections
4. Analyst: Shares concerns and
reservations
5. Doer: Implement concepts
15. 1. Catalyst
Sets the context and atmosphere for
group engagement
Initiates programs and provide
strategic and tactical direction for
team
Tends to be in senior management
with decision making authority
Harnesses the creative capacity of all
team members
16. 2. Inventor
Comes up with new and
unique ideas
Enjoys problem solving as a
hobby
Stimulated by tackling a
diverse range of challenges
Often does not fit into
organized systems
17. 3. Helper
Likes working with other
people’s ideas
Supports and improve on
existing ideas
May lack capacity for original
thought
Generally helps to build
cohesion in a team
18. 4. Analyst
•Challenges ideas and
concepts
•Provides value by
applying their analytical
skills
•Can sometimes dampen a
team’s work with harsh
criticism
•Helps refine the teams
concepts
19. 5. Doer
Prefers to work with
practical solutions
Lays the groundwork to
implement team concepts
Can get overwhelmed
with too many ideas
Able to see projects to
20. 5 Stars of an Effective Team
Wow! We
can do it
many
ways Wait a
I have a minute, I
project have a
idea question
Let’s go, Let’s
go, Let’s go!!!
I am with
you on it
