1. Description of the Implementation Strategy for Process Certification (Six Sigma) at Hamilton Sundstrand, United Technologies Corporation Mark Milward & Pete Teti, IIE Annual Conference & Expo 2009 Hamilton Sundstrand, UTC May 30 – June 3 rd Windsor Locks, Connecticut Doral Golf Resort & Spa Miami Florida
2. Speaker Bio Mark D. Milward, CSSMBB Six Sigma Master Black Belt Fmr. Manager, Process Certification Hamilton Sundstrand, Windsor Locks, Connecticut United Technologies Corporation EMAIL:mdmilward@aol.com Mark Milward has nineteen (19) years experience in Manufacturing and Quality Engineering. He was a pioneer in the introduction, development and application of Surface Mount Technology principles and practices. His experience covers work within the Aerospace, Electronics, and Medical Devices industries. Mark received his Principal Black Belt in Lean manufacturing in 2001. He is a ASQ certified Six Sigma Black Belt (2003) and an IIE certified Six Sigma Master Black Belt (2009). Mark joined Pratt & Whitney, UTC in 2004 where he led cross-functional teams implementing Process Certification in the Supply Base at domestic and international locations. At Hamilton, Mark was responsible for implementing Process Certification at the Windsor Locks manufacturing facility for internal operations. His responsibilities included training, coaching, mentoring Black Belts/Green Belts, project and standard work development, infrastructure design, and implementation of the Statistical Process Control (SPC) system for data collection, SPC Proficy 5.5 ; GE Fanuc. Mark has a B.S. in Manufacturing Engineering Technology from Barry University, Miami Fl, and an MBA from Nova Southeastern University, where he is on leave from Doctoral studies in Business Administration.
3.
4. Process Certification Milestones Model vs DMAIC Model Define Measure Analyze Improve Control • Create problem statement. • Identify CTQs. • Define Performance standards. • Identify Customers • CT trees • Financial analysis • Define project objectives. • Project Charter • Collect data • Evaluate measurement system. • Determine process capability. • Graphical techniques • Identify process inputs/outputs. • Control charts on process y’s • Fishbone diagram • Hypothesis tests • Multi-Vari analysis • Correlation • Regression • SPC • Brainstorming • Identify sources of variation. • MSA on x’s • Design exp. • Cost/benefit analysis. • ANOVA • Process maps • Corrective actions. • Control Charts • Determine new process capability. • Implement process control • Mistake proofing • Financial validation • Lessons learned communicated. • Control plan SPC • System changes to establish improvements. • Standard procedures • Final deliverables • Communicated project success. * * The Black Belt Memory Jogger – Six Sigma Academy
7. Outlining the Challenge – Multiple Plant sites York, NE Plant site HSunpac Bedok Plant site Rockford MFG Plant site HSunpac Changi Plant site Rockford Assembly Plant site WLOX MFG Plant site Process Certification Technolgy Transfer Mechanical Operations
8.
9. Key System Components & Infrastructure Design Procedures Standard Work Data Collection & Reporting Systems Training INTERNAL HS SUPPLIERS Process Certification
11. Standard Work and Procedures – HT0985/HT0990/PR9103 How to do a Gage R&R Study in SPC Proficy 5.5 How to do a Gage R&R Study in Minitab How to perform a Gage Repeatability Study on a Test Rig Six Sigma Green Belt Project Template How to Create an Xbar-R Control Chart in Minitab How to Read SPC Control Charts How to Perform a Normality Test in Minitab How to Create a Capability Sixpack in Minitab How to Call Up a Data Report List Part no. in SPC Proficy 5.5 QC0911 Form RRCA Cause & Effect Diagram 5 Why Analysis Green Belt Project Template Fault Tree Analysis* How to Perform a Box Cox Transformation in Minitab How to Fill Out the KPI/KPO Form
18. Implementation Results Pro Cert Black Belts Pro Cert Green Belts COPQ/SRR Reduction Variation Reduction ProCert Standard Work Customer Satisfaction Boeing AS9103 GOLD Variation Management ACE SILVER Black Belt Projects Green Belt Projects Supplier Quality & Development Program
19. Phase II - Manufacturing to ProCert Business Applications
Editor's Notes
This chart summarizes each of the 4 Key Milestones. Section 4.0 of HT0985 does this nicely as well (you may want to bring that up on your computer; it is always good to align the training to the written procedure for we want to constantly re-enforce our standard work!).
This chart summarizes each of the 4 Key Milestones. Section 4.0 of HT0985 does this nicely as well (you may want to bring that up on your computer; it is always good to align the training to the written procedure for we want to constantly re-enforce our standard work!).
This chart summarizes each of the 4 Key Milestones. Section 4.0 of HT0985 does this nicely as well (you may want to bring that up on your computer; it is always good to align the training to the written procedure for we want to constantly re-enforce our standard work!).
This chart summarizes each of the 4 Key Milestones. Section 4.0 of HT0985 does this nicely as well (you may want to bring that up on your computer; it is always good to align the training to the written procedure for we want to constantly re-enforce our standard work!).
This chart summarizes each of the 4 Key Milestones. Section 4.0 of HT0985 does this nicely as well (you may want to bring that up on your computer; it is always good to align the training to the written procedure for we want to constantly re-enforce our standard work!).
This chart summarizes each of the 4 Key Milestones. Section 4.0 of HT0985 does this nicely as well (you may want to bring that up on your computer; it is always good to align the training to the written procedure for we want to constantly re-enforce our standard work!).
This chart summarizes each of the 4 Key Milestones. Section 4.0 of HT0985 does this nicely as well (you may want to bring that up on your computer; it is always good to align the training to the written procedure for we want to constantly re-enforce our standard work!).
