Korte bedrijfspresentatie voor bezoeker aan Saltro

1. Marty de Graaf

2. Visit Georgia Marty de Graaf MSc BSc Laboratory manager Email: m.degraaf@saltro.nl Vera Talen Project manager Email: v.talen@saltro.nl

3. SALTRO Independent medical laboratory for primary care

6. Saltro Employees 8 11 Pathology 17 22 Clin Chem (lab-assistants) 25 32 Clin Chem (MT’s, incl. hematology and immunology) Service departments 13 17 Microbiology 71 225 Phlebotomists FTE Nr

8. Overview logistics Central facility

10. Deadline Registration MAINLY MT’s Deadline Reporting results

11. Manual Order Entry Sort Order Entry Unpack + Label Tubes + Sort Tubes Centrifuge + Analyse SEQUENTIAL

12. Automated Order Entry Analyse Scan 10% Verify Request form Tubes Data Entry Pre-labelled Sort Centrifuge Parallel

13. Productivity Order Entry Manual Implementation OCR/OMR Current Target (Learning Curve)

15. Registration curve

16. Results after process improvement + 25% 1350 1100 # Orders 17 25 14:30 5.0 700 2004 - 4 FTE 29 MT’s (FTE) - 30 min 15:00 End of process + 2 FTE 15 Lab assistants (FTE) + 43% 3.5 Productivity (#/min) + 130% 300 Requests/hour Difference 2002

18. Process flow with work cell analyser analyser analyser analyser archive

19. Tube Flow Curve

21. Break-even analysis for SALTRO

22. Break-even analysis for Workcell SALTRO: 13 eurocent/tube = 2 FTE

23. Profit of innovation Poor process Optimised process Innovated process Cost of process Profit Profit

24. Profit of innovation Poor process Optimised process Innovated process Cost of process Profit Loss