1. Mark P Heinrichs
620 Mathews. #100
Ft Collins, CO. 80524
Ph # (970) 402-1633 or (970) 988-9839
E-mail markheinrichs25@gmail.com
Objective
To work in a fast -paced and
productive environment, utilizing skills
previously acquired to ensure maximum
customer satisfaction and quality
control, while at the same time
maintaining company standards,
guidelines, and maximizing
profitability.
I have extensive experience in the
Hospitality/Food and Beverage industry
and I believe that I would be a distinct
asset to your organization, having both
the practical skills and maturity
necessary to ensure a smooth running
operation.
I read this the other day, and I thought it might be apt.
"Be Crystal Clear on 3 Things”
What You Do.
Why You Do It.
Who You Serve.
Summary of Qualifications.
Ten years of Restaurant, Bar, and Conference Center management experience. Major responsibilities
included: Manage all F&B and day to day operations within budgeted guidelines and to the highest standards.
Lead F&B team by attracting, recruiting and appraising talented personnel. Establish targets, KPI’s, schedules,
policies and procedures. Comply with all health and safety regulations. Preserve excellent levels of internal and
external customer service. Design exceptional menus, purchasing goods and continuously make necessary
improvements. Identify customer’s needs and respond proactively to all of their concerns. I also have the ability
to spot and resolve problems efficiently, a mastery of delegating multiple tasks and an ability to manage
personnel and meet financial targets. .
Eight years of restaurant/bar service experience such as waiting tables, bartending and host positions. These
varied positions involved attending to guest’s wishes and establishing a proper atmosphere in the dining room
and bar areas. They also required a high level of knowledge with respect to the food and drink I served.
Five years of BOH management consisting of preparing menu items to restaurant standards, ordering food
and kitchen equipment, planning menus for banquet functions, and staffing help accordingly. Also I have
extensive line cook experience with many different cuisines, and several different global and regional styles.
In addition to the above stated multiple skill-sets, I also have an extensive computer proficiency that will
enable me to be more efficient and enhance general productivity in the workplace. On that note, I have the
practical know-how and the related education requirements to repair and diagnose computer issues as they
might arise from time to time, whether they be software or hardware related complications.
2. RelevantWork Experience.
Crested Butte Colorado.
Twister Warming House mid-mountain ski-in ski-out. Manager. Employed 2 years (winter seasonal.)
Alpenhof Restaurant. Line cook. Fine dining Austrian fare. Employed 2 years (off seasons.)
Jeremiah's Restaurant. Line cook, Kitchen Manager, Waiter, Bartender. Upscale fine dining with live
folk music by local artists and appearances by John Denver. Employed 2 years (winter seasonal.)
Soupcon and Slogar Restaurants. Line cook, Waiter, Bartender. French fine dining. Employed 2 years.
The Grand butte Hotel. Waiter, Bartender, Banquet server. Banquets and fine dining. Employed 2 years.
Estes Park Colorado.
The Grubsteak Restaurant. Waiter, Bartender. Casual family dining. Employed 4 years (off and on.)
The Stanley Hotel. Waiter, Bartender, Banquet Server. Banquets and fine dining. Employed 2 years.
The Dark horse Restaurant. Waiter, Bar Manager. Fine dining featuring wild game. Employed 2 years.
Mama Rose's Restaurant. Waiter. Fine Italian regional cuisine. Employed 2 years.
The Rock Inn. Waiter, Bar Manager. Casual upscale dining serving wild game. Employed 1 year.
The Mountaineer Restaurant. Manager. Casual dining with a varied cuisine. Employed 5 years.
The Aspen Lodge. Food and Beverage Director. Conference center and restaurants. Employed 2 years.
The Other Side Restaurant. Waiter, Bartender, Host, Banquet Server etc. Employed 6 years (off and on.)
EDUCATION.
FrontRange Community College.
Subjects studied: EMS.
Coursework not finished due to financial issues at that time.
Will resume the course of study when time and finances allow.
Stanford University Online.
Engineering Coursework.
Computer Science 101.
Status: Currently enrolled.
Nano-Manufacturing, Computer Networking, and Introduction to Databases.
Status: Certificates of Completion.
Saylor Academy Online.
BIO: 101
Introduction to Molecular and Cellular Biology.
Status: Presently enrolled.
Computer skills.
Operating systems: Windows XP, Windows Vista, Windows 7, Windows 8.1 and Windows 10.
Various Linux Distros such as Red Hat, Gnome, Open SUSE 13.2, and Ubuntu.
Programs: Linux open source applications. Microsoft office suites and standard Windows applications.
Certificates
MCTS Windows 7 (now MCSE) configuring.
Professional Ski Instructors of America Level 3 (lapsed.)
Interests.
Many varied outdoor activities such as Mountain biking, Skiing, Mountaineering, Backpacking and Fly Fishing.
Organizations.
Northern Colorado Adventurers. Ft Collins, Co.
http://www.meetup.com/Northern-Colorado-Adventurers/
Volunteer work.
Ft Collins Café, Ft Collins CO.
Assorted tasks. Waiter etc.
Website: http//fococafe.org/
Timberline Church. Ft Collins, Co.
Usher.
3. References.
Deborah Garrity PhD. Biology Professor and Director, Center for Cardiovascular Research. Colorado State
University.
2500 Fox Run Ct.
Ft Collins, Co. 80526
Ph # (970) 420-7510
E-mail: deborah.garrity@colostate.edu
Liz Baumann.
Business Analyst lll at WellPoint.
Owner at LEDHeaded, LLC
Freelance Web Developer/Designer @ Liz Baumann
3865 21st street.
Boulder, Co. 80304
E-mail: liz@lizbaumannn,com
Marie Sellito.
Attorney and Owner. Full Circle Legal Services LLC.
2021 Falcon Hill Road. Ft Collins, Co. 80524
Ph # (970) 846- 5421
E-mail: msjoffice@comcast.net
Jim Saulnier.
Jim Saulnier CFP & Associates.
506 E. Mulberry St.
Ft Collins, Co. 80524
Ph# (970) 530-0566
E-mail: jim@jimhelps.com
Mark David Howell.
Technical Support Services Director at Aims Community College.
410 Brisbane Avenue, Greeley, Co.
Ph # (970) 301-4616
E-mail: markdavidhowell@hotmail.com
Gary Odehnal PE.
Senior Project Manager at TAIT &Associates, Inc.
3601Terry Point Drive, Ft Collins, Co.
Ph # (970) 380-1155
Don Pulley.
Owner and Broker. Paradise Real Estate.
810 White Rock Ave.
Crested Butte, Co. 81224
Ph # (970) 209-0177
E-mail: pulley55@q.com
