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Unit – IV
PRODUCTION, MARKETING,
FINANCIAL & HUMAN
RESOURCE MANAGEMENT
OF GLOBAL BUSINESS
INTRODUCTION – GLOBAL
PRODUCTION
 Global production provides an unparalleled
opportunity for companies to grow into new
markets while at the same time boosting their
competitiveness.
 Reasons
◦ Import restrictions
◦ Raw materials
◦ Inputs
◦ Human resource
◦ Labor laws
◦ Logistics management
◦ Export
◦ Different consumers
Location of production
Meaning – location of production
 It determines the cost of marketing and
availability of the products to the
international customers.
Meaning – production location
 Production location is concerned with the
establishment of manufacturing facility at
a particular place or location
Factors behind the selection of a
location
1.Size 8. Logistics
2. Raw Material 9. Economies of scale
3. Currency 10. Low – cost site
4. Political 11. Quality
5. Cultural 12. Subsidiaries
6. Market 13.Customers
7.labour
Global location decision
 Country Factors
 Technology Factors
 Product Factors
 Government Policies
 Organizational Issues
 Business Strategy Issues
 Inventory Management Policies
Scale of operations
The term scale of production refers to the quantity
or numbers of a product made.
Its decisions will be influenced by the:
 Volume or quantities of products required
 Types of materials used to make the products
 Type of product being manufactured
Input factors:
 Land , labour, capital, resources, and
technology…
Scales of production
Continuous production
 EX: FMCG products
Batch Production
 EX: Furniture, Auto Ancillary
Single Item Production
 EX: Designers, Bicycle mfg
Cost of Production
 Labour Costs
 Capital costs and depreciation
 Cost of materials
Make or buy
Make or buy decisions
 The make or buy decisions is the act of
making a strategic choice between
producing an item internally (in house) or
buying it externally (from an outside
supplier).
 The buy side of the decision also is referred
to as outsourcing
 Outsourcing
Advantages of
Make or buy decision
Advantages Advantages
Lower cost Strategic flexibility
Facilitating Specialized
Investments
Lower Costs
Proprietary Product
Technology Protection
Offsets
Improved Scheduling Strategic Alliance with
Suppliers
Significance of Making
 Lower Costs
 Facilitating specialized investments
 Proprietary product technology
production
 Improved scheduling
Significance of Buying
 Strategic flexibility
 Lower cost
 offsets
Global supply chain
management
 Supply chain management deals with
the total flow of material from supplier
through the end user.
Issues in global supply chain
 Costs
 Exchange Rate
 Time
 Weather Conditions
 Customs
 Sourcing Plan
 Supplier Selections
 Additional considerations
Global supply chain business
process
Customer relationship management
Customer Service Management
Demand Management
Order fulfillment
Manufacturing Flow Management
procurement
Product Development and Commercialization
Returns Management
Quality considerations
 Quality defined as meeting or exceeding
the expectations of the customer.
 It is the conformance to specifications,
value, fitness for use, support and
psychological impressions
Globalization of markets -
Reasons
 Mass Production
 Risk reduction
 Increase Profits
 Adverse Conditions of home country
 To cater the demand of the foreign
market
 Unfulfilled needs of the customers by
the domestic companies
Marketing strategy
The International Marketing Strategies
should depends on the company’s
 Marketing Orientation
◦ Production orientation
◦ Sales orientation
◦ Customer orientation
◦ Strategic marketing orientation
◦ Societal marketing orientation
 Targeting and segmenting markets
Marketing orientations
There are 5 common orientation
 Production orientation
 Sales orientation
 Customer Orientation
 Strategic Marketing orientation
 Societal Marketing orientation
Target Markets
3 Segmentations
 By Country
 By Global Segment
 By Multiple Criteria
Product Development
 Product development is the process of
finding out the possibility of producing
a product.
 It involves the adding, dropping, and
modification of item specifications in
the product line for a given period of
time.
Factors contributing to product
development
 Changing customer preferences
 Technological changes
 International laws and Govt. Policies
 Product Life Cycle
Challenges in
product development
Key Factors
Designing a Specific Product Platform Flexibility
Design for the Market Complexity Management
Variant Design Customer Involvement
Build Anywhere Outsourcing
Design Everywhere Product Development
Development Speed
Pricing Strategies
 Skimming Strategy
 Penetration Pricing Strategy
 Differential pricing Strategy
 Geographic pricing Strategy
 Product line pricing Strategy
Pricing Strategies
Factors affecting International pricing
Strategies
 Govt Interventions
 Market Diversity
 Export price Escalation
 Fixed vs Variable Pricing
 Relations with Suppliers
Channel Management
It is one of 4P’s ‘Place’
The term channel management has two
meanings
 1. The Physical movement of goods from
the place of manufacture to a location in or
close to points of purchase
 2. A marketing channel can be seen as a
concatenation of individuals and
organizations involved in the process of
making goods or services available for use
or consumption
International Financial
Management
 It means many financing and investment
decisions involve economies and firms
outside a firm’s own domestic borders either
directly, through international transactions or
indirectly, through the effects of international
issues on the domestic economy.
 International finance is a section of financial
economics that deals with the monetary
interactions that occur between two or more
countries.
Scope of IFM
 Foreign exchange market
 Currency convertibility
 International monetary system
 Balance of Payments
 International financial market
Investment decisions
 Capital Budgeting
 Country Risk Analysis
 Sources of funds
 Foreign Exchange Risk
Country Risk Analysis
 Political Risks
 Economic Risks
 Competitive Risks
 Operational Risks
Sources of Funds
 Internal Sources
◦ Funds from the parent (Equity / Loans)
◦ Funds provided by operations
◦ Loans from sister subsidiaries
◦ Global cash management
◦ Multilateral netting
 External Sources
◦ Debt financing
◦ Venture capital
◦ Equity financing
◦ Factoring
◦ Forfeiting
◦ Equipment leasing
Exchange rate risk
 The risk that a business operations or an
investment’s value will be affected by
changes in exchange rates.
 Foreign exchange risk is the level of
uncertainty that a company must manage
for changes in foreign exchange rates that
will adversely affect the money the
company receives for goods and services
over a period of time.
International HRM
 HRM is concerned with the most
effective use of people to achieve
organizational and individual goals.
 International Human resource
management is the process of
procuring allocating and effectively
utilizing the human resources in a
multinational corporation.
Objectives of IHRM
 To reduce the risk of international human
resource
 To avoid cultural risks
 To avoid regional differences
 To manage diversified human capital
 To remain competitive throughout the
world
 Maintaining local responsiveness
 To be capable of transferring learning
across globally dispersed units.
Expatriate
 A person who has citizenship in at least
one country, but who is living in another
country for his/her career.
 An employee who is sent to live abroad
for a defined time period. An expatriate is
expected to relocate abroad, with or
without family, for as short a period as
six months to a year; typical expat
assignments, however, are from two to
five years long.
Selection of Expatriate managers
Identification of expatriate pool
Assessment of I.Q.
Determination of Learning styles
Determination of thinking styles
Determination of assignment task
Assessment of family characteristics
Development of Repatriation program
Selection of expatriate candidates
Factors in selection of expatriate
managers
 Technical competence / ability
 Adaptiveness
 Leadership ability
 Cross – cultural suitability
 Family requirements
 MNE requirements
 Cultural requirements
 language
Compensation
Types
Home Based
Method
Head
Quarters
Based Method
Host – Based
Method
Thank u

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Ibm unit - iv

  • 1. Unit – IV PRODUCTION, MARKETING, FINANCIAL & HUMAN RESOURCE MANAGEMENT OF GLOBAL BUSINESS
  • 2. INTRODUCTION – GLOBAL PRODUCTION  Global production provides an unparalleled opportunity for companies to grow into new markets while at the same time boosting their competitiveness.  Reasons ◦ Import restrictions ◦ Raw materials ◦ Inputs ◦ Human resource ◦ Labor laws ◦ Logistics management ◦ Export ◦ Different consumers
  • 3. Location of production Meaning – location of production  It determines the cost of marketing and availability of the products to the international customers. Meaning – production location  Production location is concerned with the establishment of manufacturing facility at a particular place or location
  • 4. Factors behind the selection of a location 1.Size 8. Logistics 2. Raw Material 9. Economies of scale 3. Currency 10. Low – cost site 4. Political 11. Quality 5. Cultural 12. Subsidiaries 6. Market 13.Customers 7.labour
  • 5. Global location decision  Country Factors  Technology Factors  Product Factors  Government Policies  Organizational Issues  Business Strategy Issues  Inventory Management Policies
  • 6. Scale of operations The term scale of production refers to the quantity or numbers of a product made. Its decisions will be influenced by the:  Volume or quantities of products required  Types of materials used to make the products  Type of product being manufactured Input factors:  Land , labour, capital, resources, and technology…
  • 7. Scales of production Continuous production  EX: FMCG products Batch Production  EX: Furniture, Auto Ancillary Single Item Production  EX: Designers, Bicycle mfg
  • 8. Cost of Production  Labour Costs  Capital costs and depreciation  Cost of materials
  • 10. Make or buy decisions  The make or buy decisions is the act of making a strategic choice between producing an item internally (in house) or buying it externally (from an outside supplier).  The buy side of the decision also is referred to as outsourcing  Outsourcing
  • 11. Advantages of Make or buy decision Advantages Advantages Lower cost Strategic flexibility Facilitating Specialized Investments Lower Costs Proprietary Product Technology Protection Offsets Improved Scheduling Strategic Alliance with Suppliers
  • 12. Significance of Making  Lower Costs  Facilitating specialized investments  Proprietary product technology production  Improved scheduling
  • 13. Significance of Buying  Strategic flexibility  Lower cost  offsets
  • 14. Global supply chain management  Supply chain management deals with the total flow of material from supplier through the end user.
  • 15. Issues in global supply chain  Costs  Exchange Rate  Time  Weather Conditions  Customs  Sourcing Plan  Supplier Selections  Additional considerations
  • 16. Global supply chain business process Customer relationship management Customer Service Management Demand Management Order fulfillment Manufacturing Flow Management procurement Product Development and Commercialization Returns Management
  • 17. Quality considerations  Quality defined as meeting or exceeding the expectations of the customer.  It is the conformance to specifications, value, fitness for use, support and psychological impressions
  • 18. Globalization of markets - Reasons  Mass Production  Risk reduction  Increase Profits  Adverse Conditions of home country  To cater the demand of the foreign market  Unfulfilled needs of the customers by the domestic companies
  • 19. Marketing strategy The International Marketing Strategies should depends on the company’s  Marketing Orientation ◦ Production orientation ◦ Sales orientation ◦ Customer orientation ◦ Strategic marketing orientation ◦ Societal marketing orientation  Targeting and segmenting markets
  • 20. Marketing orientations There are 5 common orientation  Production orientation  Sales orientation  Customer Orientation  Strategic Marketing orientation  Societal Marketing orientation
  • 21. Target Markets 3 Segmentations  By Country  By Global Segment  By Multiple Criteria
  • 22. Product Development  Product development is the process of finding out the possibility of producing a product.  It involves the adding, dropping, and modification of item specifications in the product line for a given period of time.
  • 23. Factors contributing to product development  Changing customer preferences  Technological changes  International laws and Govt. Policies  Product Life Cycle
  • 24. Challenges in product development Key Factors Designing a Specific Product Platform Flexibility Design for the Market Complexity Management Variant Design Customer Involvement Build Anywhere Outsourcing Design Everywhere Product Development Development Speed
  • 25. Pricing Strategies  Skimming Strategy  Penetration Pricing Strategy  Differential pricing Strategy  Geographic pricing Strategy  Product line pricing Strategy
  • 26. Pricing Strategies Factors affecting International pricing Strategies  Govt Interventions  Market Diversity  Export price Escalation  Fixed vs Variable Pricing  Relations with Suppliers
  • 27. Channel Management It is one of 4P’s ‘Place’ The term channel management has two meanings  1. The Physical movement of goods from the place of manufacture to a location in or close to points of purchase  2. A marketing channel can be seen as a concatenation of individuals and organizations involved in the process of making goods or services available for use or consumption
  • 28. International Financial Management  It means many financing and investment decisions involve economies and firms outside a firm’s own domestic borders either directly, through international transactions or indirectly, through the effects of international issues on the domestic economy.  International finance is a section of financial economics that deals with the monetary interactions that occur between two or more countries.
  • 29. Scope of IFM  Foreign exchange market  Currency convertibility  International monetary system  Balance of Payments  International financial market
  • 30. Investment decisions  Capital Budgeting  Country Risk Analysis  Sources of funds  Foreign Exchange Risk
  • 31. Country Risk Analysis  Political Risks  Economic Risks  Competitive Risks  Operational Risks
  • 32. Sources of Funds  Internal Sources ◦ Funds from the parent (Equity / Loans) ◦ Funds provided by operations ◦ Loans from sister subsidiaries ◦ Global cash management ◦ Multilateral netting  External Sources ◦ Debt financing ◦ Venture capital ◦ Equity financing ◦ Factoring ◦ Forfeiting ◦ Equipment leasing
  • 33. Exchange rate risk  The risk that a business operations or an investment’s value will be affected by changes in exchange rates.  Foreign exchange risk is the level of uncertainty that a company must manage for changes in foreign exchange rates that will adversely affect the money the company receives for goods and services over a period of time.
  • 34. International HRM  HRM is concerned with the most effective use of people to achieve organizational and individual goals.  International Human resource management is the process of procuring allocating and effectively utilizing the human resources in a multinational corporation.
  • 35. Objectives of IHRM  To reduce the risk of international human resource  To avoid cultural risks  To avoid regional differences  To manage diversified human capital  To remain competitive throughout the world  Maintaining local responsiveness  To be capable of transferring learning across globally dispersed units.
  • 36. Expatriate  A person who has citizenship in at least one country, but who is living in another country for his/her career.  An employee who is sent to live abroad for a defined time period. An expatriate is expected to relocate abroad, with or without family, for as short a period as six months to a year; typical expat assignments, however, are from two to five years long.
  • 37. Selection of Expatriate managers Identification of expatriate pool Assessment of I.Q. Determination of Learning styles Determination of thinking styles Determination of assignment task Assessment of family characteristics Development of Repatriation program Selection of expatriate candidates
  • 38. Factors in selection of expatriate managers  Technical competence / ability  Adaptiveness  Leadership ability  Cross – cultural suitability  Family requirements  MNE requirements  Cultural requirements  language