Possessing an extensive expertise in food and beverage industry, Mahmoud Hourani worked as a restaurant manager prior to becoming a truck driver. He has worked with various hotels, fast food, fine dining and pizza shops where he has worked hard to improve the operations and team training. He was highly committed towards providing excellent customer service and cost management.

1. Mahmoud Hourani is well versed
with processes used to train
employees

2. Mahmoud Hourani - Being a certified training advisor at US Express
 Leads the drivers in the orientation classes through various requirements
 Considers it his responsibility to make drivers communicate effectively with
fleet managers
 Highly specialized in logistics and comprehensive truckload services
 Offers services that include single, team, dedicated, demand critical,
brokerage, temperature-controlled and international freight throughout North
America

3. Well versed with the processes used to train employees
 Quite aware of the processes that are used to train employees as a training
advisor
 Always looks for something different to train employees in an effective way
 Reviews where additional training is required and provides the expert advice
 Comes up with the most suitable training material to obtain the knowledge
required to successfully improve on the job performance
 Invests in training where it is more advantageous

4. Formerly serving as an established restaurant manager
 Possessed an extensive expertise of food and beverage industry
 Worked with hotels, fast foods, fine dining and pizza shops
 Highly committed towards providing excellent customer service and cost
management
 Emphasized satisfying the customers and loved to see them back at the
restaurant
 Considered management training the important aspect when it comes to
dealing with restaurant operations
 Enforced safety, health and sanitary rules in the restaurant

5. Awards and accolades earned by Mahmoud Hourani as a restaurant
manager
 Awarded for the highest store operating profit of Smithfield’s for the year 2011
 Honored for the best Italian restaurant in Alamance County in the year 2002,
2003, and 2004
 Served as a general manager at Smithfield Chicken & BBQ from 2011-2013
 Managed all the aspects of the restaurant, thus providing the excellent
customer service
 Highly skilled in restaurant operational and financial objective
 Emphasized improving the operations and team training

6. Highly skilled in management training
 Learned crucial lessons into tasks that he performs to draw the attention of the
customers and retain them
 Possessed great knowledge of food safety and interaction with the staff
 Knows how to order inventory with precision
 Systematically trained to avoid disasters

7. Highly skilled in management training
 Learned crucial lessons into tasks that he performs to draw the attention of the
customers and retain them
 Possessed great knowledge of food safety and interaction with the staff
 Knows how to order inventory with precision
 Systematically trained to avoid disasters